IBM System x3950 Type 8878 Service Manual page 136

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8878 and 8879," on page 23 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
035-277-001 Adapter Local RAM test error.
035-278-001 Adapter NVSRAM test error.
035-279-001 Adapter Cache test error.
035-280-001 Adapter Drive test error.
035-281-001 Adapter Drive error.
035-282-001 Adapter Parameters set error.
035-283-001 Adapter Battery error.
035-xxx-cnn c = ServeRAID channel number, nn = SCSI
ID of failing fixed disk drive.
035-xxx-snn nn = SCSI ID of failing fixed disk.
075-xxx-000 Failed power supply test.
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IBM System x3950 Type 8878 and System x3950 E Type 8879: Problem Determination and Service Guide
Action
1. Update the RAID controller firmware (see
"Updating the firmware" on page 13).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 13).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 13).
2. Reseat the RAID controller.
3. Replace the RAID controller.
Replace the attached drive.
Replace the attached drive.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 13).
2. Reseat the RAID controller.
3. Replace the RAID controller.
Replace the battery module on the RAID controller.
1. Check the BMC log or system-error log before
replacing a FRU.
2. Reseat the hard disk drive on channel C, SCSI ID
nn.
3. Replace the hard disk drive on channel C, SCSI
ID nn.
1. Check the BMC log or system-error log before
replacing a FRU.
2. Reseat the SCSI disk with ID nn.
3. Replace the SCSI disk with ID nn.
1. Reseat the following components:
a. Power supply
b. (Trained service technician only) Power
backplane
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.