System Attention Led; Accessing System Log Error Information; Pci Adapters - IBM p 655 series User Manual

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made in the service processor error log that gets transmitted to the system-level error logs (the AIX error

log and the service action event log in the Service Focal Point application). When the attention light comes

on, examine these error logs to see if user intervention is required.

If a hardware problem is indicated, call service support.

System Attention LED

The system attention LED lights and stays on when an event occurs that needs either customer

intervention or IBM service. The system attention LED lights when an entry is made in the service

processor error log. The error entry is transmitted to the following:

v System-level error logs

v AIX error log

v As an entry in the service action event log in the Service Focal Point application; for example, the loss

of surveillance from the HMC to a logical partition.

When an error is detected by the system, information about the error is stored in system error logs. The

error logs are accessed from the HMC that is used to manage the system.

If the system attention LED lights, use the HMC to access the error logs by doing the following:

1. Open the Service Action Event Log in the Service Focal Point application on the HMC.

2. Check the open service events using the procedure described in "Working with Serviceable Events" in

the IBM Hardware Management Console for pSeries Installation and Operations Guide.

Note: For information on these Service Focal Point settings, see "Setting Up Surveillance and Enabling

Surveillance Notifications" in the IBM Hardware Management Console for pSeries Installation and

Operations Guide.

Events requiring customer intervention are marked Call Home Candidate? NO. For each of these events,

examine the description in the serviceable event error details. If actions are listed in the description,

perform those actions. If the error indicates a loss of surveillance between the HMC and a partition, check

the status of the partition, the network, and the cabling between the HMC and the partition. Correct any

problems found. If a surveillance problem is still indicated, call service support.

If the service action event is labeled Call Home Candidate? YES, an error code is supplied to identify the

problem. If the system is configured to automatically call home on error, the request for service is placed.

Note: The system attention LED can be reset by following the procedure described in "Resetting the

System Attention LED" on page 13.

For complete information about removing and replacing PCI adapters, see Appendix C, "Removing and

Replacing PCI Adapters," on page 127.

Eserver pSeries 655 User's Guide

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