Originals And Paper - Oki ES9465 MFP Troubleshooting Manual

8.WHEN SOMETHING IS WRONG WITH THE EQUIPMENT

Originals and paper

Problem Description
The original is misfed.
Paper is misfed.
Two or more sheets of paper are
fed together.
Sheets are not aligned when
exiting.
The message indicating no paper
does not disappear even after
paper is placed in the tray.
Cause
The original is unsuited for the
equipment.
The paper is unsuited for the
equipment.
The paper size setting registered for
the equipment is inconsistent with
paper in a tray or on the MPT.
The stack of paper exceeds the
loading line indicated on the side
guide.
There is too little or too much
clearance between the paper and the
side guide of the tray.
Hidden misfed paper has not been
removed.
Sheets of paper are stuck together.
Sheets are placed in the tray with the
wrong side up.
Sheets placed in the tray are not
aligned.
The side and end guides do not
match the paper size in the tray.
The amount of paper placed in the
Large Capacity Feeder is too small.
When You Think Something Is Wrong With the Equipment
8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
Corrective Action
Check whether the original is suitable for the equipment.
For details, refer to Chapter 2 of the Copying Guide.
Check whether the paper is suitable for the equipment.
For details, refer to Chapter 1 of the Copying Guide.
Match the size of the paper placed in the tray or on the
MPT and the size registered on the equipment.
For details, refer to Chapter 1 and 2 of the Copying
Guide.
Remove some paper to set it within the height limit line
indicated on the side guide.
Adjust the space between the paper and the side guide or
the end guide not to take much space.
For details, refer to Chapter 1 of the Copying Guide.
Check the sign again on the touch panel to see where the
misfeed occurred.
P.14 "Clearing a Paper Misfeed"
Loosen the stack of paper well and set it again.
Check the printing side of the sheets and place them
correctly. Information about the printing side may be given
on the wrapping paper of the sheets.
If you cannot find which side is the printing side, try
printing on both sides to see if the sheets are aligned
when exiting.
Remove the sheets from the tray, align them, and replace
them.
Adjust the side and end guides to match the paper size.
Place more than 10 sheets of paper in the Large Capacity
Feeder.
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