Troubleshooting; Display Problems - Lenovo 3000 Y310 User Manual

Lenovo 3000Y310 UG.book Page 39 Friday, September 14, 2007 4:24 PM

Troubleshooting

If you do not find your problem here, see Chapter 3. The following section
only describes problems that might prevent you from accessing the
comprehensive information in Chapter 3.

Display Problems

Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Solving Computer Problems
When I turn on the computer, nothing appears on the screen
and the computer does not beep while starting up.
Note: If you are not sure whether you heard any beeps, turn
off the computer; then turn it on again, and listen again. If you
are using an external monitor, see "Computer Screen
Problems" on page 42.
If a password is set, press any key to display the password
prompt; then type the correct password and press Enter.
If the password prompt does not appear, the brightness level
might be set to minimum brightness. Adjust the brightness
level by pressing Fn + ↑.
If the screen still remains blank, make sure that:
• The battery is installed correctly.
• The AC adapter is connected to the computer and the
power cord is plugged into a working electrical outlet.
• The computer power is on. (Press the power button again
for confirmation.)
If these items are properly set, and the screen remains blank,
have the computer serviced.
When I turn on the computer, nothing appears on the screen,
but I hear two or more beeps.
Make sure that the memory card is installed correctly. If it is,
but the screen is still blank, and you hear five beeps, have the
computer serviced.
When I turn on the computer, only a white cursor appears on
a blank screen.
Restore backed-up files to your Windows environment or the
entire contents of your hard disk to the original factory
contents using OneKey Recovery. If you still see only the
cursor on the screen, have the computer serviced.
Chapter 4. Solving Computer Problems
39