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The WiFi LED is lit solid blue, indicating that the WiFi radio is on.
If the LEDs do not light as expected, use the LED behavior to troubleshoot the problem.
All LEDs Remain Lit
When the gateway is turned on, the LEDs light for about 10 seconds and then turn off. If all
the LEDs stay lit, a fault exists within the gateway.
If all LEDs are still lit one minute after power-up, try the following:
•
Unplug the gateway's power adapter cord. Plug it in again and see if the gateway
recovers.
•
To return the gateway to its factory settings, press and hold the Reset button.
For more information, see
If the error persists, you might have a hardware problem.
WiFi LED Is Off
If the WiFi LED stays off, check to see if someone disabled the wireless radios or set up a
wireless schedule. For more information about these settings, see
Radios
on page 82. The WiFi LED is lit when the wireless radios are turned on.
Cannot Log In to the Gateway
If you cannot log in to the gateway from a computer or wireless device on your local network,
do the following:
1.
Make sure that your computer or wireless device is connected to the gateway's network:
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For a WiFi connection, select the network and enter its WiFi password.
-
For a wired connection, use an Ethernet cable to connect your computer to an
Ethernet LAN port on the gateway (not the Ethernet WAN port).
2.
Launch a web browser and enter www.routerlogin.net.
3.
If a login prompt does not display, try the following:
•
Close the browser and launch it again.
•
Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are
using Internet Explorer, click the Refresh button to be sure that the Java applet is
loaded.
•
If you are using a wired connection, check the Ethernet connection between the
computer and the gateway. The LAN LED lights to show that your computer is
connected.
4.
If the login prompt displays, but you cannot log in, try the following:
•
Make sure that you are using the correct login information.
Dual Band Wireless VDSL2 + Ethernet Gateway
Factory Settings
Troubleshooting
114
on page 122.
Enable or Disable the WiFi
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