Troubleshooting - Zte Obsidian User Manual And Safety Information

Troubleshooting

If you encounter problems while using the phone, or if it performs abnormally, you can refer to the
chart below. If your particular problem cannot be resolved using the information in the chart,
contact the dealer where you purchased the phone.
Problem
Poor reception
Echo or noise
Possible causes
The network signal is too weak at
your current location, for example,
in a basement or near a tall
building, because wireless
transmissions can not effectively
reach it.
The network is busy at the current
time (for example, during peak
times, there may be too much
network traffic to handle additional
calls).
You are too far away from a base
station for your service provider.
Poor network link quality on the
part of your service provider.
Poor local telephone line quality.
Possible solution
Move to a location where
the network signal can be
properly received.
Avoid using the phone at
such times, or try again
after waiting a short time.
You can request a service
area map from your service
provider.
End the call and dial again.
You may be switched to a
better-quality network link
or phone line.
End the call and dial again.
You may be switched to a
better-quality network link
or phone line.
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