Problem
Phone crashes,
reboots, freeze, or
cannot be
powered on
For Your Safety
General Safety
Don't make or receive handheld
calls while driving. Never text while
driving.
Keep your phone at least 15 mm
away from your ear or body while
making calls.
Small parts may cause choking.
Your phone can produce a loud
sound.
Avoid contact with anything
magnetic.
Possible causes
Some third-party software is not
compatible with your phone.
Possible solution
Reset the phone to factory
status.
Enter safety mode and
uninstall the software that
may cause the problem.
Upgrade the phone
software.
Don't use at gas stations.
Your phone may produce a bright or
flashing light.
Don't dispose of your phone in fire.
To prevent possible hearing damage,
do not listen at high volume levels for
long periods.
Avoid extreme temperatures.
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