Related Manuals for Sharp AR-P15
Summary of Contents for Sharp AR-P15
- Page 1 S H A R P A R - P 1 5 f o r t h e A R - 6 5 1 / 8 1 0 s e r i e s S E R V I C E G U I D E A g u i d e f o r s e r v i c e t e c h n i c i a n s Part Number: 4502XXXX...
- Page 3 Copyright © 2002 Electronics For Imaging, Inc. All rights FCC Information WARNING: FCC Regulations state that any unauthorized changes or modifications to this reserved. equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. This publication is protected by copyright, and all rights are reserved.
- Page 4 Remedies and Termination Limitation of Liability Unauthorized use, copying or disclosure of the Software, or any breach of this Agreement will TO THE MAXIMUM EXTENT PERMITTED BY LAW, EFI AND ITS SUPPLIERS SHALL result in automatic termination of this license and will make available to EFI other legal NOT BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOST PROFITS, remedies.
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Page 5: Table Of Contents
Contents Overview Accessing the AR-P15 Checking connections LEDs and jumpers Replacing AR-P15 components Replacing the AR-P15 motherboard Replacing or adding a DIMM Restoring functionality after service Using the Control Panel Startup Online/Offline Printing AR-P15 pages Verifying connection to the network... -
Page 7: Overview
Sharp AR-P15 Network Printer Board is shipped with all necessary software already installed. This guide refers to the Sharp AR-P15 Network Printer Board as the “AR-P15” and refers to the Sharp AR-651/810 series as the “copier”. The AR-P15 provides the Ethernet networking interface, handles the communication with external devices, and controls (optional) hard disk drive functions. - Page 8 7. Socketed BIOS chip (U202) 8. Optional HDD cable (for HDD option) 9. Optional HDD 10. Optional key chip 11. Network activity LEDs 12. RJ-45 network connector 13. Parallel port connector 14. AR-P15 chassis with faceplate AR-P15 exploded view IGURE...
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Page 9: Accessing The Ar-P15
Accessing the AR-P15 Accessing the AR-P15 In order to service the AR-P15, power off and unplug the copier, and then remove the AR-P15. See AR-P15 installation instructions (not provided in this guide). Copier side panel AR-P15 Parallel port connector 10BaseT/100BaseTX connector... -
Page 10: Checking Connections
J207. If a ribbon cable is suspect, substitute it with a tested cable. The cable is keyed to fit the AR-P15 connector in only one way (the non-gray line on the ribbon cable to Pin 1 on the AR-P15 board silkscreen). -
Page 11: Leds And Jumpers
128MB DIMM in J48 (see Figure A on page 2 and also “Replacing or adding a DIMM” on page 7). When the AR-P15 is installed inside the copier, the connectors for external devices are easily accessible at the faceplate (see Figure G on page 15). -
Page 12: Replacing The Ar-P15 Motherboard
Wear an ESD grounding strap and follow standard ESD (electrostatic discharge) precautions while performing this procedure. 1. Shut down the copier and remove the AR-P15 from the copier (according to the installation instructions, not provided in this guide). 2. Remove and set aside the 6 screws that attach the motherboard to the chassis. -
Page 13: Replacing Or Adding A Dimm
Each DIMM (dual in-line memory module) is held in place by a lever at each end of its socket on the AR-P15. The standard configuration for the AR-P15 is one 128MB DIMM installed in socket J49. To upgrade to 256MB, install an additional 128MB DIMM in socket J48. -
Page 14: Restoring Functionality After Service
1. Reseat any boards, cables, connectors, and other parts of the AR-P15 you loosened or removed during inspection or service. 2. Install the AR-P15 in the copier and reassemble the copier as described in the AR-P15 installation instructions (not provided in this guide). -
Page 15: Using The Control Panel
Using the Control Panel The LCD on the copier Control Panel is a touch panel display. You can use the copier Control Panel to check AR-P15 status and perform AR-P15 functions, such as print test pages. The PRINTER/NETWORK button accesses AR-P15 LCD screens. -
Page 16: Startup
To power on the copier, use the power switch located on the top left side of the copier (see Figure F). At each power up, the AR-P15 takes approximately 5 minutes to initialize. Before the AR-P15 is ready, the following screen is displayed if you press the PRINTER/ NETWORK button on the Control Panel. - Page 17 1. Press the Printer/Network button on the Control Panel, and then touch the ON/OFF tab. PRIVATE 2. Touch the OFF LINE icon. When the AR-P15 is offline, the following screen is displayed: To return to the main copier screen, press the COPY button on the Control Panel or allow Printer/Network mode to time out.
- Page 18 PRIVATE 2. Touch the ON LINE icon. 3. When the AR-P15 is online, the following screen is displayed. To return to the main copier screen, press the COPY button on the Control Panel or allow Printer/Network mode to time out.
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Page 19: Printing Ar-P15 Pages
Control Language). If the PS option or HDD option is installed, also print the test page for PS (PostScript). Test pages are files that reside in the AR-P15. Output verifies that the AR-P15 is functional and connected properly to the copier. - Page 20 4. Examine the PCL Test Page (and PS Test Page, if available). If the PCL (or PS) Test Page prints, you know the AR-P15 print engine is functional and the connection between the AR-P15 and the copier is operating properly. When you examine the PS Test Page, keep in mind that: •...
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Page 21: Verifying Connection To The Network
Verifying connection to the network The AR-P15 provides twisted pair connectivity to an Ethernet network. This section describes how to connect the AR-P15 to the network and print test documents in order to verify the connection. Only Category 3 or Category 5 shielded twisted pair (STP) network cable can be used for 10BaseT. -
Page 22: Verifying The Parallel Port Connection
2. Connect the network cable to the RJ-45 connector on the AR-P15. 3. Power on the copier and allow the AR-P15 to initialize. It takes approximately 5 minutes before the AR-P15 is ready to receive data (see page 10). 4. Configure AR-P15 settings. - Page 23 IP address of the AR-P15 manually through the Control Panel LCD. After the network address of the AR-P15 is configured (either automatically or manually), the AR-P15 can be set up using TopAccess on a remote computer. For more information on setting up the AR-P15, see the Administrator’s Guide.
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Page 24: System Software
The AR-P15 is shipped with system software already installed in flash memory. You need to reinstall system software on the AR-P15 when you upgrade to a newer version of system software or replace the optional HDD. A replacement HDD is shipped without system software installed. -
Page 25: Installing System Software
Settings revert to the factory configuration when system software is installed. 2. Print the Fonts List. The Fonts List details what fonts are resident on the AR-P15. Along with the fonts that are provided on the System Software CD, the customer may have installed additional fonts that will be deleted after system software installation. - Page 26 For an AR-P15 without a hard disk drive, open the file arp15_diskless.dle . For an AR-P15 with a hard disk drive, open the file arp15_disk.dle . To confirm whether the AR-P15 is with or without an HDD (i.e., disk or diskless), print the Setting List and check under *Options > Printer HDD.
- Page 27 IP address of the AR-P15 manually through the Control Panel LCD. After the network address of the AR-P15 is configured (either automatically or manually), the AR-P15 can be set up using TopAccess on a remote computer. For more information on setting up the AR-P15, see the Administrator’s Guide.
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Page 28: Using Topaccess To View And Export The Setting Code
• “To export the Setting Code as an XML file” on page 25 Requirements In order to use TopAccess, make sure the AR-P15 is connected to the network and has a valid IP address (see page 16). Also make sure the PC meets the following additional requirements: •... - Page 29 1. Launch the web browser. 2. In the Address bar, enter http://[IP address]/srv —Enter the IP address or the DNS name that is valid for the AR-P15. [IP address] The password screen is displayed. 3. In the Maintenance Password field of the Password screen, enter 33455 and click OK.
- Page 30 O VIEW THE ETTING 1. Access the URL of the AR-P15 (see “To access the URL for Maintenance” on page 23). 2. At the Setting Code screen, click the radio button of the group that you wish to view, and then click View.
- Page 31 ETTING ODE AS AN FILE 1. Access the URL of the AR-P15 (see “To access the URL for Maintenance” on page 23). 2. At the Setting Code screen, click EXPORT ALL. The Setting Code List for the AR-P15 is displayed.
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Page 32: Specifications
• RJ-45 port for twisted pair (10BaseT/100BaseTX) network connection User software The latest user software must be installed onto all computers that print to the AR-P15. Using incompatible versions of the system and user software may result in system problems. For information on GA-1140 user software, see the User's Guide. -
Page 33: The Troubleshooting Process
Printer is under preparation PRIVATE If the AR-P15 fails to complete its startup sequence and does not reach ON LINE status, the most likely cause is a loose cable or board connection. See “Checking connections” on page 30 for descriptions of AR-P15 parts and connections. -
Page 34: Where Problems Occur
Where problems occur Where problems occur The AR-P15 is a built-in print server for copiers, and it is generally part of a configuration like the one shown in Figure H. Problems may occur in one of the following areas: • The AR-P15 or the copier •... -
Page 35: Before You Go To The Customer Site
1. Does the copier work? If the copier works, but the user cannot print the AR-P15 PCL Test page, a service call is probably required. 2. Is the failure caused by a simple operating problem? Is there a printing problem? •... -
Page 36: Preliminary On-Site Checkout
• Make sure the power cable is plugged into the wall outlet and that the copier is powered on. • Verify the following internal connections: • AR-P15 connection to the copier at J924 • DIMMs J49 (and J48, with upgrade) • Optional key chip in motherboard socket U800 (the PS key chip and HDD key chip are not the same chip) •... - Page 37 J207. If a ribbon cable is suspect, substitute it with a tested cable. The cable is keyed to fit the AR-P15 connector in only one way (the non-gray line on the ribbon cable to Pin 1 on the AR-P15 board silkscreen).
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Page 38: Checking The Network
files. Printing to the AR-P15 If the customer can print an AR-P15 test page but cannot print a job from a computer on the network, you may have to make a service call. However, first make sure the network administrator has done the following: •... - Page 39 Is the specified paper loaded? Load the specified paper in any of the input trays. Can you print a Setting List If you cannot, check the AR-P15 connection to the copier. page? Can you print a “Test Page” If you cannot, the copier may be out of order. Contact your sales or service support center.
- Page 40 Preliminary on-site checkout Other printing problems The following table lists other printing problems and possible solutions. Problem Action An image is printed on the Reload the paper in the paper tray upside down. reverse side of the paper. Multiple pages are fed Remove all the pages from the paper tray and fan them gently before reloading.
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Page 41: Index
Index Numerics 10/100BaseT 15 J207 4 J213 4 J48 4, 7 activity indicators 5 J49 4, 7 J924 4 BIOS 19 key chip 4 cables Centronics (parallel port) 16 LEDs 5 checking 30 System Software 18 network connections Centronics checking 32 cable 16 twisted pair (10/100BaseT) 16 chassis 2...