Troubleshooting; How Can I Find The Wireless Security Information (Ssid* And Network Key**); Error Codes - Brother ADS-2100e Quick Start Manual

For Wireless Network Users (ADS-2600We only)

Troubleshooting

If you need assistance during setup and want to contact Brother Customer Service, make sure you
have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this
information.

How can I find the wireless security information (SSID* and Network Key**)?

1) Check documentation provided with your wireless access point/router.
2) The default SSID could be the manufacturer's name or the model name.
3) If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.
* If the WLAN access point/router is not broadcasting the SSID, the SSID will not automatically be detected.
You must manually enter the SSID name. See Configuring your machine when the SSID is not broadcasting
in the Network User's Guide.
** The Network Key may also be described as the Password, Security Key, or Encryption Key.

Error Codes

If the LCD indicates an error, locate code in the tables that follow and use the recommended solution to correct
the error.
Error Code
TS-01
TS-02
TS-03
16
The wireless setting is not activated.
Turn the wireless setting to ON:
1. On your machine, press
2. When Enable WLAN? is displayed, press Yes.
This will start the wireless setup wizard.
The wireless access point/router cannot be detected.
1. Check the following:
- Make sure that the wireless access point/router is powered on.
- Move your machine to an obstruction-free area, or closer to the wireless access
point/router.
- Temporarily place your machine within about one metre of the wireless access point
when you are configuring the wireless settings.
- If your wireless access point/router is using MAC address filtering, confirm the MAC
address of the Brother machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication
method/encryption method/Network Key), the information may be incorrect.
Confirm the SSID and security information and re-enter the correct information as
necessary. See How can I find the wireless security information (SSID* and Network
Key**)? on page 16.
The wireless network and security setting you entered may be incorrect.
Confirm the wireless network settings. See How can I find the wireless security information
(SSID* and Network Key**)? on page 16.
Confirm that the entered or selected SSID/authentication method/encryption
method/UserID/Userpass are correct.
Recommended Solutions
(Settings) > Network > WLAN > Setup Wizard.