Scanner Problems - Dell Inspiron 1521 Owner's Manual

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
Check the printer documentation —
See the printer documentation for setup and troubleshooting information.
Ensure that the printer is turned on
Check the printer cable connections —
See the printer documentation for cable connection information.
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Ensure that the printer cables are securely connected to the printer and the computer.
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Test the electrical outlet —
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows —
1. Click Start ® Control Panel® Hardware and Sound® Printers.
2. Right-click the printer icon.
3. Click Properties, and then click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a
USB printer, ensure that the Print to the following port(s): setting is USB.
Reinstall the printer driver —
See the printer documentation for instructions.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer.
Check the scanner documentation —
See the scanner documentation for setup and troubleshooting information.
Unlock the scanner —
Ensure that your scanner is unlocked.
Restart the computer and try the scanner again
Check the cable connections —
See the scanner documentation for cable connection information.
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Ensure that the scanner cables are securely connected to the scanner and the computer.
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Verify that the scanner is recognized by Microsoft Windows —
Click Start ® Control Panel® Hardware and Sound® Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner.