Troubleshooting and Maintenance
Getting Assistance for Your Notebook
If you have trouble connecting to another computer in My Network Places
• Wait a few minutes, then press F5 to refresh the list of computers on the network.
• Click Start, Search to locate the computer.
If you cannot connect to a particular computer on the network
• Make sure the computer is properly connected to the network.
• Make sure your TCP/IP setup is correct for your network: click Start, Control Panel,
Network and Internet Connections, Network Connections. Contact your system
administrator for the correct settings.
If the wireless link icon in the taskbar is red
• Make sure you are using the correct SSID and channel settings: click the wireless link
icon in the taskbar and select Advanced Configuration. Contact your system
administrator for the correct settings.
• Make sure you are in range of an access point (for an infrastructure connection) or
other wireless computer (for an AdHoc connection).
You can connect, but the network is slow
• Check whether you might be in an area served by more than one wireless LAN. If so,
the LANs could be interfering with each other.
• Move closer to the access point (for an infrastructure connection) or other wireless
computer (for an AdHoc connection). You could be too far away for high-speed
communication.
• Stop using any USB device that may be transferring large amounts of data, or adjust
application settings to reduce the transfer rate.
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Reference Guide