Product Return - Creative V.92 PCI DI5633 Modem Blaster Getting Started

Product Return

To return a Creative product for a factory service, contact the Creative Technical Support
office. Once the staff has verified the product is defective, you will be given a Return
Merchandise Authorization (RMA) number.
NOTE: Retain your purchase receipt, as well as all packaging and contents, until all product components
are functioning to your satisfaction. They are required in the unlikely event you need to return the
product to Creative.
When returning a product for factory service:
Shipment to Creative is at your expense and you assume all risk. Ship the package through
a carrier that provides proof of delivery; insure the shipment at full product value.
Place the RMA number on the outside of the package.
Use proper materials for packing the product for shipment.
For free repair or replacement, you must include a copy of a dated proof of purchase (store
receipt), proving that the product is still under Warranty
Creative may replace or repair the product with new or reconditioned parts, and the faulty parts
or product will become the property of Creative.
Service and Warranty Information C-3