Troubleshooting > Responding to Messages
Message
Cannot staple at the specified
position.
Cannot staple the following
paper.*
Cassette # failure.
Check the document processor.
Check waste toner box.
Cleaning the laser scanner...
*
When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
D
Message
Developer unit is not installed.
[C][M][Y][K]
Drum unit is not installed.
[C][M][Y][K]
E
Message
Error occurred at cassette #.
Checkpoints
Have you selected a position that
cannot be stapled?
Did you select a paper size/type
that cannot be stapled?
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Is the document processor
open?
Is the waste toner box full?
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Checkpoints
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Checkpoints
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10-16
Corrective Actions
Press [Paper Selection] to select the
available paper.
Press [Continue] to print without using
Staple function.
Press [Paper Selection] to select the
available paper.
Press [Continue] to print without using
Staple function.
Contact your Service Representative.
Press the System Menu/Counter key,
[Adjustment/Maintenance], [Service
Setting] and then [Enable Repaired
Unit]. Press [Execute] to perform Enable
Repaired Unit.
Close the document processor.
Replace the waste toner box.
The waste toner box is not installed
correctly. Set it correctly.
The machine is under the adjustment to
maintain its quality. Please wait.
Corrective Actions
Replace the developer unit (g) to our
specified developer unit. See the leaflet
supplied with the developer unit.
Replace the drum unit (f) to our
specified drum unit. See the leaflet
supplied with the drum unit for details.
Corrective Actions
Remove the indicated cassette. Press
[Next >] to follow the instructions.
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