Ford Mustang 2013 Owner's Manual page 353

Issue
The system says Limitations on
"Phonebook your phone's
Downloaded" but capability.
my phonebook in
SYNC is empty or
is missing
contacts.
• This is a
I'm having trouble
connecting my phone-dependent
phone to SYNC. feature, OR
• Possible phone
malfunction.
• This is a
Text messaging is
not working on phone-dependent
SYNC. feature, OR
• Possible phone
malfunction.
2013 05+ Mustang (197)
Owners Guide gf, 1st Printing
USA (fus)
SYNC
Phone issues
Possible Possible Solution(s)
Cause(s)
• Try "pushing" your phonebook
contacts to SYNC by using the
Add Contacts feature.
• If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
• Remove any pictures or special
ring tones associated with the
missing contact.
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
• Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
• Check the security and "auto
accept/prompt always"' settings
relative to the SYNC Bluetooth
connection on your phone.
• Update your device's software
firmware.
vTurn off the Auto phonebook
download setting.
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
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