Error Messages - Lifescan SureStep Pro Operator's Manual

Error Messages

ERROR
Error 1 The bedside unit
Sample detected a problem
Application with the color of
the test strip.
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
POSSIBLE
CAUSE
1.Repeat test with new test
2. Check that sample hemat-
3.If you continue to get any
4.Clean bedside unit and
5.Contact LifeScan for help.
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
SOLUTION
strip and:
• Apply blood to pink test
square only.
• Make sure confirmation
dot turns completely blue.
• Insert test strip within
2 min of applying blood.
ocrit is within range: adult
25–60%, neonatal 25–65%.
error message, obtain a
laboratory result, and
• Compare color of test
strip confirmation dot to
Color Chart on test strip
bottle to see if glucose
level is very high or very
low.
• Take appropriate steps
to monitor patient and
provide medical care while
awaiting laboratory result.
repeat test with new test
strip.
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