Call Waiting Features - Panasonic KX-NS700 Operating Manual

1.3.12 CALL WAITING FEATURES

1.3.12 CALL WAITING FEATURES
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Call Waiting (BSS [Busy Station Signaling])
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Answering Call Waiting in the PBX
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Answering Call Waiting from the Telephone Company
Call Waiting (BSS [Busy Station Signaling])
For a caller
You can inform a busy extension user that your call is waiting.
To send a call waiting
PT/SLT/PS
While hearing a busy tone
1
Enter 1.
•
•
For a called extension
A call waiting notification is sent to the busy extension user to notify him or her that a new incoming call is
waiting. The extension can then answer the second call by either disconnecting the current call or placing it
on hold.
One of the following notification methods can be assigned for each extension, depending on the type of
telephone being used. (Default: Call Waiting Tone)
•
Call Waiting Tone: A call waiting tone is heard through the built-in speaker of PT or handset of SLT (®
1.3.13 Call Waiting Tone).
•
Off-hook Call Announcement (OHCA): The caller's voice is heard through the built-in speaker (®
1.3.46 OHCA (Off-hook Call Announcement)).
•
Whisper OHCA: The caller's voice is heard through the handset (® 1.3.78 Whisper OHCA).
Answering Call Waiting in the PBX
During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs
when an outside call has been received or another extension is letting you know a call is waiting. You must
activate this feature to use it. (Default: Call Waiting Tone)
You can answer the second call by disconnecting (1) or holding (2) the current call.
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Depending on the type of the other party's telephone, you may be able to talk to the
other party using the speaker and the microphone (Off-hook Call Announcement
[OHCA]), or you can send a call announcement through the handset (Whisper OHCA),
if they are having another conversation using the handset. For more details on each
feature, refer to "1.3.13 Call Waiting Tone", "1.3.46 OHCA (Off-hook Call
Announcement)", or "1.3.78 Whisper OHCA".
Depending on system programming and the called extension's setting, a call waiting
tone may be sent automatically without performing the operation above.
Document Version 2014-11