Troubleshooting - Samsung RH56J69 Series User Manual

Troubleshooting

Problem
The refrigerator
does not work at all
or it does not chill
sufficiently.
The food in the fridge
is frozen.
You hear unusual
noises or sounds.
The front corners of
the appliance are hot
and condensation is
occurring.
50 English
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• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the
correct temperature? Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a
heat source?
If so, it may not be able to cool sufficiently. Install it in a
location that is out of direct sunlight and not near a heat
source.
• Is the back of the refrigerator too close to the wall,
preventing proper ventilation?
If so, it may not be able to cool sufficientlyl. Keep it an
appropriate distance from the wall.
• Is there too much food inside so that the food is blocking
the outlet vent?
To keep the refrigerator at a suitable temperature, do not fill
the refrigerator with too much food.
• Is the temperature control on the display panel set to the
correct temperature? Try setting it to a warmer temperature.
• Is the temperature in the room very low?
• Did you store the food with a high water content in the
coldest part of the fridge? Try moving those items into the
body of the fridge instead of keeping them in the CoolSelect
Zone™ drawer.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and
therefore keeping air from circulating?
• Was anything dropped behind or under the refrigerator?
• A "ticking" sound is heard from inside the refrigerator.
This is normal and occurs because various accessories are
contracting or expanding in relation to the temperature of
the refrigerator interior.
• Some heat is normal as anti-condensators are installed
in the front corners of the refrigerator to prevent
condensation.
• Is the refrigerator door ajar? Condensation can occur when
you leave the door open for a long time.
Action
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