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TROUBLESHOOTING
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The charge LED won't illuminate
when the handset is placed in
the cradle.
The audio sounds weak
and/or scratchy.
Can't make or receive calls.
The handset doesn't ring or
receive a page.
"Unavailable" appears in
the display.
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• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset and the base are clean.
• Move the handset and/or base to a different location away from
metal objects or appliances and try again.
• Make sure that you are not too far from the base.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Remove the base ID (see "Deregister the Base Setting" on page 19)
and register the handset (see "Register the Handset" on page 40).
• Make sure that you are not too far from the base.
• If an outside call is already established, you may not be able to
make another outside call.
• Charge the batteries in the handset for 17-20 hours by placing the
handset on the base or charging cradle.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Remove the base ID (see "Deregister the Base Setting" on page 19)
and register the handset (see "Register the Handset" on page 40).
• Make sure that another handset(s) or the base is not in use, and try
the phone again.
• Make sure that you are not too far from the base.
Suggestion
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