Mobile High-Definition Link (Mhl) Specific Problems; Speakers Specific Problems - Dell S2415H User Manual

Mobile High-Definition Link (MHL) Specific Problems

Specific
Symptoms
MHL interface Can not see MHL
is not working device image
shown on the
monitor

Speakers Specific Problems

Specific
Symptoms
No sound Cannot hear any
coming from sound
the speakers
48
| Troubleshooting
What You
Experience
• Ensure your MHL cable and MHL device are MHL certified.
• Check your MHL device is turned On.
• Check your MHL device is not in Standby mode.
• Check physical MHL cable connection is corresponding to
input source selected on OSD Menu: HDMI (MHL).
• Wait for 30 seconds after connecting MHL cable as some
MHL devices require longer recovery time.
What You
Experience
• Turn Off the monitor, unplug the monitor power cord,
replug it, and then turn On the monitor.
• Check the audio cable connection is connected correctly
to the computer Audio Line Out port.
• Unplug the headphone jack from the headphone port.
• Reset the monitor to factory settings.
Possible Solutions
Possible Solutions