Canon PIXMA MP970 series Quick Start Manual page 151

Problem
I
Possible Cause arid Measures
"Communication with the Card Slot
failed." is displayed during the network
setup of the Card Slot
This message is displayed if installation of the network drive for the Card Slot
fails during setup.
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.........
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'(ClfUll\~l4lh~dDlllllonIheIW~I~lic...onU
NeIwolkl~
;.,
..-'-------"c-+_
(1 )
(1)Retry
Click to retry the network setup of the Card Slot.
(2)Skip
Click to continue installation without the network setup of the Card Slot.
When this message is displayed, wait for a while, then click Retry. If it fails
again, follow the procedure below.
• Make sure that the computer is communicating with the network properly,
then try again.
• When using Windows Vista, mount the Card Slot using the Canon IJ Network
Tool after software installation is complete. For details, refer to "Using the
Card Slot over a Network" in the User's Guide on-screen manual.
• Disable the Windows Firewall function, or open port 137:139 to allow
communication with the machine following the procedure below. For
information on other security software, refer to its instruction manual or
contact its manufacturer.
~ Important
If you disabled the firewall function, disconnect your network from the
Internet. To do this, configure your router not to connect to the Internet or
WAN.
To disable the Windows Firewall:
(1)Click Start> Control Panel> Security Center> Windows Firewall.
(2)Select Off, and click OK.
To open port 137:139:
(1)Click Start> Control Panel> Security Center> Windows Firewall.
(2)Select the Exceptions tab, and click Add port.
(3)On the Add a Port dialog box, input the following information, and click
OK.
Name: Input any name for the port.
Port number: Input "137".
TCPIUDP: Select TCP.
(4) Repeat steps (2) and (3). On the Add a Port dialog box, input the same
information as you did in step (3) except for selecting UDP in TCPIUDP.
(S)Use the same procedure to open the other ports (138TCP, 138UDP,
139TCP, and 139UDP).
(6)Confirm that the port names are added on the Exceptions sheet, and
click OK.
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