Frequently Asked Questions; Troubleshooting - Mr. Coffee Café Latte User Manual

FREQUENTLY ASKED QUESTIONS

Should I use espresso grounds or coffee grounds when making
Lattes?
Our recipes recommend using espresso grounds to closely reflect the tastes of
commercially sold latte beverages. However, it is perfectly acceptable to use coffee
grounds and still create a great tasting latte.
Why isn't my Café Latte brewing coffee?
Make sure the appliance is plugged into a working 120V electrical outlet. Make sure
the selector switch is raised to the latte function. Make sure the power lever is turned
on. And that the water reservoir has water in it.
Where do I pour the water when I use my Café Latte?
The water is to be poured in the reservoir located directly behind the brew basket.
Water should be filled to the desired serving step that is marked. Please refer to
instruction manual and/or quick start guide.
What type of filter can I use for my Café Latte?
A 4 cup basket filter (Paper or Permanent) can be used with your café latte. A
standard 12 cup also fits but could lead to less than optimal brewing if the sides
interfere with the water dripping.
My latte maker turns on, but why doesn't the frother rotate?
Make sure the on/off lever is fully lowered so contact occurs with the lid of the latte
pitcher. Ensure the frothing whisk is inserted properly into the connector.
Why does the frothing action make strange sounds?
If the frothing attachment is dropped or mishandled than it could possibly bend and
lead to less than optimal performance. A replacement frothing attachment can be
ordered from our website or through our 1-800 customer service center.
Why is my drink coming out too weak or too strong?
The following items can all affect the consistency of your drink: (1) Too much or
not enough water being poured into the water reservoir prior to brewing. (2) The
selection of milk ranging from skim to whole. (3) The amount and strength of the
coffee used. (4) This could also be affected by type of coffee. i.e light roast vs
espresso. It is important to note that each user can customize their latte by making
slight adjustments to the ratio of ingredients recommended in the recipe book.
How do I control the froth volume?
Froth volume will vary with the type of milk used. For Soy, Almond, or Non-fat milk, use
less milk to avoid pitcher overflow. For whole milk, expect less froth.
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TROUBLESHOOTING YOUR CAFÉ LATTE
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Your MR. COFFEE Coffeemaker has been carefully designed to give you many years
of trouble-free service. In the unlikely event that your new coffeemaker does not
operate satisfactorily, please review the following potential problems and try the steps
recommended BEFORE you call an Authorized Sunbeam Service Center.
PROBLEM POSSIBLE CAUSE
COFFEE IS LEAKING The brew basket is not
FROM THE positioned properly.
APPLIANCE.
WATER IS LEAKING Too much water was poured
FROM THE into the water reservoir.
APPLIANCE.
THE LATTE PITCHER The orientation of the latte
DOES NOT FIT INTO pitcher is not correct.
THE BASE.
The on/off lever is lowered
blocking the entry.
THE COFFEE DOES The selector switch is lowered
NOT DISPENSE FROM to the heat/froth option.
THE CHAMBER.
Do you still have questions? You can call us toll-free at the MR. COFFEE
Consumer Service Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us
at www.mrcoffeelatte.com.
SOLUTION
Make sure the brew basket is
inserted properly.
Pour only 1 cup of water into the
reservoir and do not exceed the
overfill hole located in the back of the
reservoir.
The pitcher must be secured onto the
power connector with the pitcher
handle facing outwards.
Make sure the on/off lever is raised into
the off position to allow proper
clearance for the pitcher.
Lift the selector switch for
latte function.
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