Ricoh Aficio BP20N User Manual page 123

Problem
Paper does not
feed into the
printer.
Print job is
extremely slow.
Half the page is
blank.
The paper
keeps jamming.
6.4
S
OLVING PROBLEMS
Downloaded From ManualsPrinter.com Manuals
Possible Cause
Paper has not been
loaded correctly.
There is too much paper
in the paper tray.
The paper is too thick.
The job may be very
complex.
If using Windows 9x/Me,
the Spooling Setting may
be set incorrectly.
The computer may have
insufficient random-
access memory (RAM).
The page layout is too
complex.
The page orientation
setting may be incorrect.
The paper size and the
paper size settings do
not match.
There is too much paper
in the paper tray.
An incorrect type of
paper is being used.
An incorrect output
method is being used.
There may be debris
inside the machine.
Solution
Remove paper from the tray and reload it
correctly.
Remove excess paper from the tray.
Use only paper that meets the
specifications required by the printer. See
page C.3.
Reduce the complexity of the page or try
adjusting the print quality settings.
The maximum print speed of your printer is
20 PPM (pages per minute) for A4-sized
paper or 22 PPM for Letter-sized paper.
From the Start menu, choose Settings
and Printers. Right-click the Aficio BP20
Series PCL6 printer icon, choose
Properties, click the Details tab, and
then choose the Spool Settings button.
Select the desired spool setting.
Install more memory in your printer. See
"Installing Memory" on page B.3.
Simplify the page layout and remove any
unnecessary graphics from the document.
Install more memory in your printer. See
"Installing Memory" on page B.3.
Change the page orientation in your
application. See page 4.5.
Ensure that the paper size in the printer
driver settings matches the paper in the
tray.
Remove excess paper from the tray.
If printing on special materials, use the
Multi-Purpose Tray.
Use only paper that meets the
specifications required by the printer. See
page C.3.
Special print materials, such as thick
paper, should not be printed using the top
output tray (face-down). Use the rear
output tray (face-up) instead.
Open the front cover and remove the
debris.