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Installation Manual
Lexmark 840 Series
User's Guide
July 2006
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2006 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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Table of Contents
Troubleshooting
Related Manuals for Lexmark 840 Series
Summary of Contents for Lexmark 840 Series
- Page 1 User's Guide July 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2006 Lexmark International, Inc.
- Page 2 This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
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Page 3: Table Of Contents
Contents Finding information about the printer...7 Setting up the printer...10 Checking the box contents...10 Learning about the printer...11 Understanding the parts of the printer...11 Learning about the software...13 Using the printer software...13 Using the Solution Center...13 Using Print Properties...14 Opening Print Properties ... 14 Using the Save Settings menu ... - Page 4 Paper jam in the printer ... 35 Paper jam in the paper support ... 35 Paper or specialty media misfeeds... 35 Printer does not feed paper, envelopes, or specialty media... 36 Banner paper jams ... 36 Blinking power light troubleshooting...37 Power light blinks slowly...
- Page 5 Notices...39 Power consumption...41 Index...43 Contents...
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Page 7: Finding Information About The Printer
An icon of the User's Guide appears on your desktop, and the User's Guide appears on the screen. You can also find this document on the Lexmark Web site at www.lexmark.com. Finding information about the printer Programs or All Programs... - Page 8 The Help gives you instructions for using the software, if your printer connects to a computer. Lexmark Solution Center Description The Lexmark Solution Center software is included on your CD. It installs with the other software, if your printer connects to a computer. Customer support...
- Page 9 12 months after the original date of purchase. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: •...
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Page 10: Setting Up The Printer
Setting up the printer To set up the printer, follow the instructions on the Setup sheet that came with the product. Checking the box contents Name Description Power supply cord Fits into the power supply attached to the back of the printer. -
Page 11: Learning About The Printer
Learning about the printer Understanding the parts of the printer Use the Load or eject paper. • Turn the printer on and off. • Cancel a print job. Press • Troubleshoot. For more information, see “Blinking power light troubleshooting” on page 37. - Page 12 USB port Connect the printer to a computer using a USB cable. Power supply Connect the printer to a power source using the power cord. Plug the cord all the way into the power supply on the printer. Plug the cord into an electrical outlet that other electrical devices have been using.
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Page 13: Learning About The Software
Fast Pics Edit and print photos stored on the computer. Using the Solution Center The Solution Center provides help, as well as information about the printer status and ink level. To open the Solution Center: Click Start Programs or All Programs Select Solution Center. -
Page 14: Using Print Properties
Download the newest software files. • Turn printing voice notification on or off. • Change the network printing settings. • Share information with us regarding how you use the printer. • Obtain software version information. Print. Learning about the software... -
Page 15: Using The Print Properties Tabs
• Select a Quality/Speed setting. • Select a Paper Type. • Customize how the printer prints several copies of a single print job: collated, normal, or last page first. • Choose Automatic Image Sharpening. • Choose to print color images in black and white. -
Page 16: Loading Paper And Various Paper Types
If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer. Load the paper vertically against the right side of the paper support. Adjust the paper guide until it rests against the left edge of the paper. - Page 17 Load up to 25 greeting cards 25 index cards 25 photo cards 25 postcards 10 envelopes 25 sheets of labels 20 transparencies Make sure • The total thickness of the card stack does not exceed 0.4 inches or 10 mm. •...
- Page 18 • You tear off only the number of pages needed to print the banner. • The banner paper is placed on a level surface behind the printer and fed up over the paper support. • You have selected the correct paper size for the banner in Print Properties.
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Page 19: Printing
Click OK. Click OK or Print. Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing envelopes Load envelopes. -
Page 20: Printing Transparencies
Select Portrait or Landscape orientation. Notes: • Most envelopes use landscape orientation. • Make sure the same orientation is also selected in the software application. Click OK. Click OK. Click OK or Print. Printing transparencies Load transparencies. With a document open, click File Click OK or Print. -
Page 21: Printing The Last Page First (Reverse
Select the number of pages to print on each page. If you want each page image to be surrounded by a border, select Print Page Borders. Click OK. Click OK or Print. Printing the last page first (reverse page order) Load paper. -
Page 22: Working With Photos
Save the edited photos as new files or replace the original files with the edited ones. You can also choose Continue without saving to discard your changes. Select a size for each photo and the blank paper size in the printer. To print borderless photos, you must select a photo size equal to the size of the paper loaded. -
Page 23: Maintaining The Printer
Press down on the cartridge carrier lever to raise the cartridge carrier lid. Remove the used print cartridge. To recycle the used cartridge, see “Recycling Lexmark products” on page 28. If the cartridge you removed is not empty and you want to use it later, see “Preserving the print cartridges” on page 27. -
Page 24: Installing Print Cartridges
Press down on the cartridge carrier levers to raise the cartridge carrier lids. Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier. Close the lids. Close the access cover. Maintaining the printer... -
Page 25: Achieving Better Print Quality
If you are not satisfied with the print quality of a document, make sure you: • Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. -
Page 26: Wiping The Print Cartridge Nozzles And Contacts
Let the nozzles and contacts dry completely. Reinsert the cartridge. Print the document again. If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 25. Maintaining the printer... -
Page 27: Preserving The Print Cartridges
Lexmark Premium Photo Paper Lexmark Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark Premium Photo Paper or Lexmark Photo Paper in your country or region, go to www.lexmark.com. Part number Average cartridge standard page yield is up to* †... -
Page 28: Recycling Lexmark Products
Recycling Lexmark products To return Lexmark products to Lexmark for recycling: If you are returning a print cartridge, place it in the return bag that came with your product. Note: The return bag is not available in all countries and regions. -
Page 29: Troubleshooting
Setup troubleshooting Power light is not lit Make sure you have disconnected the power supply cord from the wall outlet and then from the printer. Plug the cord all the way into the power supply on the printer. Plug the cord into an electrical outlet that other electrical devices have been using. -
Page 30: Page Does Not Print
Follow the instructions on the computer screen to install the software. Solution 6 Visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region. Click the links for drivers or downloads. - Page 31 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 38. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
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Page 32: Print Troubleshooting
If you are not satisfied with the print quality of a document, make sure you: • Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. -
Page 33: Poor Quality At The Edges Of The Page
Note: Transparencies may take up to 15 minutes to dry. Solution 4 Use a different brand of paper. Each paper brand accepts ink differently and prints with color variations. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. -
Page 34: Print Speed Is Slow
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 38. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. -
Page 35: Printer Does Not Print Or Respond
If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions. Solution 1 Load a smaller amount of paper into the printer. See “Loading various paper types” on page 16 for information about: •... -
Page 36: Printer Does Not Feed Paper, Envelopes, Or Specialty Media
Solution 3 Try loading one page, envelope, or sheet of specialty media at a time. Solution 4 Make sure the printer is set as the default printer and is not on hold or paused. Click: • For Windows XP Pro: Start •... -
Page 37: Blinking Power Light Troubleshooting
Click OK or Print. Blinking power light troubleshooting Power light blinks slowly The printer is out of paper in the middle of a print job. Load more paper. See “Loading paper” on page 16. Power light blinks rapidly There is a paper jam. -
Page 38: Black And Color Cartridge Replacement Required
Load paper. For more information, see “Loading paper” on page 16. Press Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software. Click Start Programs or All Programs Select Uninstall. -
Page 39: Notices
Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com. -
Page 40: Noise Emission Levels
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. -
Page 41: Power Consumption
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. -
Page 42: Off Mode
A variable amount of ink will remain in the cartridge when replacement is required. After this single use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling. -
Page 43: Index
38 iron-on transfers, loading 16 jams and misfeeds troubleshooting banner paper jams 36 paper jam in paper support 35 paper jam in printer 35 paper or specialty media misfeeds 35 printer does not feed paper, envelopes, or specialty media 36... - Page 44 Print Properties 22 postcards 19 reverse page order 21 transparencies 20 publications, finding 7 Quality/Copies tab 15 recycling Lexmark products 28 WEEE statement 41 removing print cartridge 23 reverse page order 21 safety information 2 setup troubleshooting page does not print 30...