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Lexmark 6500 Series User Manual

Lexmark printer user's guide
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6500 Series User's Guide
May 2007
www.lexmark.com

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Summary of Contents for Lexmark 6500 Series

  • Page 1 6500 Series User's Guide May 2007 www.lexmark.com...

  • Page 2: Safety Information

    Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

  • Page 3: Table Of Contents

    Understanding the parts of the printer...18 Standalone setup...20 Installing the printer on additional network computers...25 Setting up the printer on a Windows operating system...26 Getting the printer ready to fax...27 Using an RJ11 adapter... 27 Choosing a fax connection ... 30 Connecting to an answering machine ...
  • Page 4 Tips for using network adapters ... 57 Advanced wireless setup...57 Creating an ad hoc wireless network using Windows ... 57 Adding a printer to an existing ad hoc wireless network using Windows ... 59 Loading paper and original documents...60 Loading paper...60 Using the automatic paper type sensor...60...
  • Page 5 Printing on both sides of the paper (duplexing) automatically ... 75 Printing on both sides of the paper (duplexing) manually... 76 Changing printer settings...76 Saving and deleting print settings... 76 Resetting printer software to factory default settings... 77 Working with photos...78 Retrieving and managing photos...78 Inserting a memory card... 78 Inserting a flash drive ...
  • Page 6 Changing the Gamma Value of a photo or image ... 89 Despeckling a photo ... 89 Changing the Brightness / Contrast settings of a photo ... 90 Applying a color effect to a photo ... 90 Changing the Exposure setting of a photo ... 90 Removing wavy patterns from scanned photos, magazines, or newspapers...
  • Page 7 Canceling a scan job...108 Customizing scan settings using the computer...108 Understanding the Scan menu...108 Scanning to a computer over a network...109 Saving a scanned image on the computer...109 Scanning clear images from magazines or newspapers...110 Changing the Productivity Studio scan settings...110 Adding a file to an e-mail message...111 Adding a new scanned image to an e-mail message...111 Scanning documents or images for e-mailing...111...
  • Page 8 Printer is configured correctly, but cannot be found on the network... 143 Wireless network printer does not print ... 143 Network printer does not show up in the printer selection list during installation ... 144 Wi-Fi indicator is not lit ... 145 Wi-Fi indicator light is blinking orange during installation ...
  • Page 9 Removing an external print server... 167 Cable is not connected, is loose, or is damaged ... 167 Printer is plugged in but does not print ... 167 Printer is trying to print to File... 168 Printer cannot communicate with computers over peer-to-peer network ... 168 Printer is not able to communicate with the computer...
  • Page 10 Paper jam in the printer ... 173 Paper jam in the paper support ... 173 Paper or specialty media misfeeds... 173 Printer does not feed paper, envelopes, or specialty media... 174 Banner paper jams ... 174 Paper continues to jam... 175 Paper jam in the Automatic Document Feeder (ADF) ...
  • Page 11 Alignment Error... 191 Cartridge Error (1102, 1203, 1204, or 120F) ... 192 Black Ink Low / Color Ink Low / Photo Ink Low... 192 Clear Carrier Jam ... 192 Cover Open ... 193 Error 1104... 193 Left Cartridge Error / Right Cartridge Error... 193 Left Cartridge Incorrect / Right Cartridge Incorrect...
  • Page 12 Networking glossary...212 Index...214...

  • Page 13: Introduction

    Lexmark 6500 Series folder. Double-click the printer Help icon. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. Where to find You can find this document in the printer box or on the...
  • Page 14 An icon of the User's Guide appears on your desktop, and the User's Guide: Comprehensive Version appears on the screen. You can also find this document on the Lexmark Web site at www.lexmark.com. Where to find To access the Lexmark Solution Center: Do one of the following: •...
  • Page 15 Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

  • Page 16: Operating System Notice

    Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial number • Date purchased •...

  • Page 17: Setting Up The Printer

    Attaches to the power supply port located at the back of the printer. Note: Your power cord may look different from the one shown. Connects the printer to the computer temporarily during some methods of installation. Initial setup directions Printed booklet that serves as a guide.

  • Page 18: Understanding The Parts Of The Printer

    Hold documents as they exit from the ADF. Check wireless status: • Off indicates that no wireless option is installed. • Orange indicates that the printer is ready for wireless connection, but not connected. • Green indicates that the printer is connected to a wireless network.
  • Page 19 Use the Scanner unit Print cartridge carrier Power supply with port Duplex cover Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network. LINE port Copy or remove an item. Access the scanner glass. Access the print cartridges.

  • Page 20: Standalone Setup

    Unpack the printer. Notes: • Place the printer near the computer during setup. If you're setting up on a wireless network, you may move the printer after setup is complete. • You may need to purchase a USB cable separately.
  • Page 21 Remove all tape and packing material from all areas of the printer. Raise the control panel. Extend the paper exit tray. Raise the paper support.
  • Page 22 Extend the paper guides. Load paper. Connect the power cord. Make sure the power is on.
  • Page 23 If prompted, set the language. Using the control panel of the printer, press display. Press to save. If prompted, set the country/region. Using the control panel of the printer, press on the display. Press to save. Open the printer. Press down on the cartridge carrier levers.
  • Page 24 Remove the tape from the black print cartridge, and insert it in the left cartridge carrier. Close the black cartridge carrier lid Remove the tape from the color print cartridge, and insert it in the right cartridge carrier. Close the color cartridge lid.

  • Page 25: Installing The Printer On Additional Network Computers

    The printer should appear as a highlighted printer in the installation. If multiple printers appear in the list, make sure you select the printer with the correct IP address/MAC address. If you need help finding the IP or MAC address, see “Finding the MAC address” on page 51.

  • Page 26: Setting Up The Printer On A Windows Operating System

    Follow the instructions on the computer screen to set up the printer. Your security software may notify you that Lexmark software is trying to communicate with your computer system. Always allow these programs to communicate. This is necessary for the printer to work properly.

  • Page 27: Getting The Printer Ready To Fax

    Norway • Denmark To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. Connect one end of the telephone cord into the Line port Connect the adapter to the telephone line that came with the printer.
  • Page 28 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region •...
  • Page 29 Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones...

  • Page 30: Choosing A Fax Connection

    If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required. You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and receive faxes.
  • Page 31 Connect a second telephone cord from the telephone to the answering machine. Connect a third telephone cord from the answering machine to the EXT port of the printer, and then plug it into an active telephone wall of the printer.

  • Page 32: Connecting Directly To A Telephone Wall Jack

    Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer. Make sure you have a telephone cord and a telephone wall jack.

  • Page 33: Connecting To A Computer With A Modem

    Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.”...

  • Page 34: Connecting To A Telephone

    Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.
  • Page 35 Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, “Using an RJ11 adapter.” Make sure you have the following: • A telephone • Two telephone cords •...

  • Page 36: Setting Up To Fax While Behind A Pbx

    Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax number.
  • Page 37 Note: The mode is selected when the button light is on. Settings Access the settings default screen and change printer settings. Note: Other button lights are off when this button is selected. Lighter / Darker Adjust the brightness of a copy, fax, or photo.
  • Page 38 Press To • Return to the previous screen. • Delete a letter or number. • Decrease a number. • Delete a letter or number. • Scroll through menus, submenus, or settings on the display. • Select a menu or submenu item that appears on the display. •...

  • Page 39: Saving Settings

    To select a temporary setting. An * appears next to the selected setting. Note: The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off. The Photo Card settings will not time out after two minutes of inactivity or turning off the power but will return to the default settings when a memory card or flash drive is removed.

  • Page 40: Understanding The Settings Menu

    Press Understanding the Settings menu The Settings menu lets you perform maintenance functions and also change and save various printer settings. For information on saving temporary and other settings, see “Saving settings” on page 39. From the control panel, press Settings.
  • Page 41 Button Beep to set the volume of the tone when a control panel button is pressed to either On or Off. On is the default. • Power Saver to set the number of minutes before the printer, if left unused, enters the Power Saver mode. •...

  • Page 42: Installing Another Language Control Panel

    Grasp the control panel at the front. Lift and rotate it back to remove it (if one is installed). Choose the correct control panel for your language. Align the tabs on the control panel with the holes on the printer. The control panel is at an angle. You can Select: •...

  • Page 43: Installing The Printer Software

    Understanding the printer software Using the software that installed with your printer, you can edit photos, send faxes, maintain your printer, and do many other tasks. The following is an overview of features of the Productivity Studio and the Solution Center.
  • Page 44 Method 1 From the desktop, double-click the Productivity Studio icon. Click the Productivity Studio icon for the task you want to complete. Depending on the printer you have, some of the features of this software may not be applicable. Click...
  • Page 45 Speed Dial and Group Dial numbers Method 2 Do one of the following: • In Windows Vista, click • In Windows XP and earlier, click Start. Click Programs orAll Programs Series. Select Solution Center. Details Print a photo as a multiple-page poster. Lexmark 6500...

  • Page 46: Turning Printing Voice Notification On Or Off

    Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you when printing starts and when it is completed. To turn the voice notification on or off: Do one of the following: •...

  • Page 47: Installing An Internal Wireless Print Server

    Make sure the antenna points up. Attach the adhesive label with the MAC address to the back of the printer. You will need this later to network the printer. You are now ready to configure the internal wireless print server to work on your wireless network.

  • Page 48: Configuring The Optional Internal Wireless Print Server

    If you want to connect the printer to the computer using a USB cable. – If the printer does not have a wireless print server installed and you want to connect the printer to the computer using a USB cable.

  • Page 49: Networking

    Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks.
  • Page 50 Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router. • The network is connected to the Internet through a DSL or a cable modem.

  • Page 51: What Information Do I Need And Where Do I Find It

    Any applicable security keys or passwords used with the network security encryption type Note: You must know this information in order to properly set up the printer for use on the wireless network. To obtain these settings, see the documentation that came with your wireless router or consult the person who set up your wireless network.

  • Page 52: Printing A Network Setup Page

    If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label that came with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MAC address when you need it.

  • Page 53: Checking The Port Setting

    Using a wireless network connection This printer may contain an internal wireless print server, which allows the printer to be used on a wireless network. The following settings from your existing wireless network may be needed in order to properly configure the printer for use on the network: •...

  • Page 54: Ip Addresses

    Select Typical, and then click Continue. If this is the first time you have set up the printer, select Yes. If you have set up the printer previously and would like to install it on another computer, select No. Click Continue.

  • Page 55: Finding The Signal Strength

    If the IP address is not automatically assigned, you can try manually entering an address after selecting your printer from the available list. Configure IP address If you have lost communication with the printer over a network, select Use DHCP to reestablish communication with the printer.

  • Page 56: Configure Network Printers

    Click Refresh to have the Configuration Utility automatically search to find and configure newly added printers. Types of wireless networks Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer.

  • Page 57: Tips For Using Network Adapters

    If you don't have a wireless access point (wireless router) or would like to set up a standalone network between your printer and a computer with a wireless network adapter, you can set up an ad hoc network. For Windows Vista users...
  • Page 58 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup: Create a network name or SSID for the network between the computer and your printer. Write the name of your network in the space provided. Be sure to use the exact spelling and capitalization.

  • Page 59: Adding A Printer To An Existing Ad Hoc Wireless Network Using Windows

    Click Start Programs or All Programs Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the prompts on the computer screen.

  • Page 60: Loading Paper And Original Documents

    The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to print a photo, load photo paper into the printer.

  • Page 61: Loading Envelopes

    Loading labels You can load up to 25 sheets of labels at a time. Load labels with the print side facing you and the top of the sheet fed into the printer first. Make sure: • The print side of the labels faces you.

  • Page 62: Loading Greeting Cards, Index Cards, Photo Cards, And Postcards

    You can load up to 50 transparencies at a time. Load transparencies with the rough side facing you. If the transparencies have a removable strip, each strip should face away from you and down toward the printer. Make sure: •...

  • Page 63: Loading Custom-Size Paper

    Remove all paper from the paper support before loading the banner paper. Tear off only the number of pages needed to print the banner. Place the required stack of banner paper on the top cover. Feed the leading edge of the banner paper into the printer first. Make sure: •...
  • Page 64 Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). Open the top cover. Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. Close the top cover to avoid dark edges on the scanned image.

  • Page 65: Loading Original Documents Into The Automatic Document Feeder

    Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. Load an original document text side up into the Automatic Document Feeder tray.
  • Page 66 Load up to 25 sheets of: • Custom paper • Pre-punched paper • Reinforced edge copier paper • Preprinted forms • Letterhead paper Make sure • The document is loaded text side up. • The paper guide is against the edge of the paper. •...

  • Page 67: Printing

    Click OK. Click OK or Print. Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. Load paper. Open a Web page using Microsoft Internet Explorer 5.5 or later. If you want to check or change your print settings: From the toolbar area, click Lexmark Adjust the print settings.

  • Page 68: Printing Photos Or Images From A Web Page

    Follow the instructions on the screen. When you are finished making changes, click Done. Select the size you want, the blank paper size in the printer, and the number of copies. Click Print Now. Printing multiple copies of a document With a document open, click File From the Print Setup dialog box, click Properties, Preferences, Options, or Setup.

  • Page 69: Collating Copies

    Also, the computer must contain applications that support the file formats of the documents you want to print. Insert a memory card into a card slot or a flash drive into the PictBridge port on the front of the printer.

  • Page 70: Pausing Print Jobs

    If there are only document files stored on the memory card or flash drive, the printer automatically switches to File Print mode. The following document file types are recognized: • .doc (Microsoft Word) • .xls (Microsoft Excel) • .ppt (Microsoft Powerpoint) •...

  • Page 71: Printing Specialty Documents

    • Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image quality and outstanding value. • Transparency—A clear, plastic media primarily used for overhead projectors.

  • Page 72: Printing A Document As A Poster

    Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing a document as a poster With a document open, click File Click Properties, Preferences, Options, or Setup.

  • Page 73: Printing A Booklet

    The stacked bundles can be bound to make a booklet. When printing with a heavier paper stock, select a smaller number of Printed sheets per bundle. Click OK to close any printer software dialog boxes that are open. Print the document.

  • Page 74: Printing Iron-On Transfers

    With an image open, click File Click Properties, Preferences, Options, or Setup. From the Print Layout tab, select Mirror if you want the printer software to flip the image. Select Normal if you have a program that automatically flips the image.

  • Page 75: Printing On Both Sides Of The Paper (Duplexing)

    Printing on both sides of the paper (duplexing) Understanding the two-sided printing (duplexing) function The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. This function is also known as two-sided printing or duplexing.

  • Page 76: Printing On Both Sides Of The Paper (Duplexing) Manually

    The printer then prints the even-numbered pages on the reverse sides of the odd-numbered pages, completing the two-sided sheets. Note: If you want to return to automatic duplexing, go to the Duplexing drop-down box and select Use Printer Settings. Changing printer settings...

  • Page 77: Resetting Printer Software To Factory Default Settings

    Windows 2000, Windows XP, or Windows Vista users In Windows Vista, click In Windows 2000 and Windows XP, click Start Right-click the Lexmark 6500 Series icon. Click Printing Preferences. Click the Save Settings menu. From the Restore section, select Factory Settings (Defaults).

  • Page 78: Working With Photos

    • Microdrive Wait for the light located near the memory card slots on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from a memory card.

  • Page 79: Inserting A Flash Drive

    • If you insert a memory card and a flash drive is already inserted into the printer, a message appears on the display prompting you to designate the device you want the printer to recognize. Inserting a flash drive Insert the flash drive into the PictBridge port on the front of the printer.

  • Page 80: Understanding The Photo Card Menu

    Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Understanding the Photo Card menu If necessary, press Photo Card, or insert a memory card or a flash drive into the printer.

  • Page 81: Connecting A Pictbridge-Enabled Digital Camera

    PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. You can connect a PictBridge-enabled digital camera to the printer, and use the camera to control printing photos.

  • Page 82: Understanding The Pictbridge Menu

    The message, PictBridge camera detected. Press display. Warning: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing from a PictBridge-enabled digital camera. A loss of data can occur. Also, do not remove the USB cable or network adapter while actively printing from a PictBridge-enabled digital camera.

  • Page 83: Transferring Photos From A Memory Device To The Computer Using The Control Panel

    Transferring all photos from a memory card using the computer Insert a memory card into the printer with the label facing the printer control panel. If the computer is connected to a wireless network, you will need to select the printer.

  • Page 84: Transferring Selected Photos From A Memory Card Using The Computer

    Insert a memory card into the printer with the label facing the printer control panel. The Lexmark Imaging Studio software launches automatically on your computer. Note: For a wireless network connection, you must first open the application and then select the printer you wish to use.

  • Page 85: Transferring Selected Photos From A Cd Or Flash Drive Using The Computer

    Insert a memory card that contains the images you want to transfer. For more information, see “Inserting a memory card” on page 78. Insert a flash drive into the PictBridge port on the front of the printer. For more information, see “Inserting a flash drive” on page 79.

  • Page 86: Changing The Productivity Studio Temporary Files Preferences

    Do not remove the flash drive until a message appears on the display indicating that copying is complete. Warning: Do not touch cables, any network adapter, the memory card or flash drive, or the printer in the area shown while actively printing, reading, or writing from a memory card or flash drive. A loss of data can occur.

  • Page 87: Changing The Productivity Studio Library Preferences

    Changing the Productivity Studio library preferences From the desktop, double-click the Productivity Studio icon. From the Tools menu, click Preferences. Click Library. From here, you can choose how you want to sort photos. You can also set the minimum file size for the photo to appear in the library.

  • Page 88: Applying One-Click Auto Fixes To A Photo

    Click Image Resolution / Size. Select Photo Size to select from a list of defined photo sizes, or click Custom Size to enter a different photo size. Note: If you selected Photo Size, you can click Rotate to rotate your photo 90 degrees clockwise. If you selected Custom Size, enter the width and height for your custom-size photo.

  • Page 89: Enhancing A Photo

    Enhancing a photo The Enhance feature lets you make subtle adjustments to the brightness, contrast, and sharpness of an image. From the Productivity Studio Welcome Screen, click File With an image open, click the Enhancements tab. Click Enhance. Use the slider to adjust the Enhance setting. You can preview the changes to your image by comparing the Before and After preview panes at the top of the window.

  • Page 90: Changing The Brightness / Contrast Settings Of A Photo

    Changing the Brightness / Contrast settings of a photo From the Productivity Studio Welcome Screen, click File With an image open, click Enhancements. Click Brightness/Contrast. Adjust the brightness and contrast settings. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window.

  • Page 91: Printing Photos

    If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen appears. Click Transfer Photos to your computer using the Lexmark Imaging Studio. If you are using Windows 2000: From the desktop, double-click the Productivity Studio icon.

  • Page 92: Printing Photo Packages

    From the Quality drop-down list, select a copy quality. From the Paper Size in Printer drop-down list, select the paper size. To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options you want in the table.

  • Page 93: Printing All Photos From A Memory Device

    Printing all photos from a memory device Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Insert a memory card or flash drive that contains the images you want to print. Press repeatedly until Print Photos appears.

  • Page 94: Printing Photos By Number

    Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Note: Make sure the paper matches the size you selected on the proof sheet. Press Start Color or Start Black to print your photos.

  • Page 95: Using A Pictbridge-Enabled Digital Camera To Control Printing Photos

    Using a PictBridge-enabled digital camera to control printing photos You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. Insert one end of the USB cable into the camera.

  • Page 96: Printing Photos From A Digital Camera Using Dpof

    The printer recognizes these settings when you insert the memory card into the printer. Note: Make sure the photo print settings you select in the camera match your current printer settings. Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

  • Page 97: Creating And Viewing A Slideshow

    Press repeatedly until Photo Effects appears. Press Press repeatedly until the color effect you want appears. Note: Color effect selections include Auto Enhance, Sepia, Antique Grey, and Antique Brown. Press Note: The selected color effect applies to all the photos you print until the active memory card or flash drive is removed.

  • Page 98: Copying

    Copying Understanding the Copy menu To understand and use the Copy menu: From the control panel, press Copy Mode. The copy default screen appears. If you do not want to change a setting, press Start Color or Start Black. If you want to change a setting, press Press repeatedly until the menu item you want appears.

  • Page 99: Copying On Both Sides Of The Paper Using The Scanner Glass

    Press The printer scans the first page of the original document. A page prints, and then is pulled back into the printer. CAUTION: Do not touch the paper while the printer is actively printing. When asked if you want to Scan another page?, press Place the next page facedown on the scanner glass.

  • Page 100: Copying Photos

    The printer scans the front side of each page of the original document. If you are copying a two-sided original document, the printer will display this message: Reload the Original in the Automatic Document Feeder without flipping or rotating the stack, then...

  • Page 101: Copying A Photo Using The Computer

    The photo appears in the right pane. From the Quality drop-down list, select the copy quality. From the Paper Size in Printer drop-down list, select the paper size. From the Paper Type in Printer drop-down list, select the paper type.

  • Page 102: Making Borderless Copies Using The Control Panel

    Press Press Start Color or Start Black. Making borderless copies using the control panel Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Place a photo facedown on the scanner glass in the lower right corner.

  • Page 103: Collating Copies Using The Control Panel

    Press Lighter/Darker. Press repeatedly to adjust the slider. Press Press Start Color or Start Black. Collating copies using the control panel If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).

  • Page 104: Enlarging Or Reducing An Image

    If you select Custom Resize, press and hold • If you select Borderless, the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size you have selected. For best results with this resize setting, use photo paper and set the paper type selection to Automatic or Photo.

  • Page 105: Scanning

    Scanning Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. From the control panel, press Scan Mode. If your printer is connected to more than one computer: Press repeatedly until the computer to which you want to scan appears.

  • Page 106: Scanning Text For Editing

    The Optical Character Recognition (OCR) feature turns a scanned document into text you can edit with a word- processing application. Make sure the printer is connected to a computer, and both the printer and the computer are powered on. Load an original document facedown on the scanner glass.

  • Page 107: Scanning Multiple Photos At One Time Using The Computer

    Scanning multiple photos at one time using the computer Place the photos facedown on the scanner glass. Note: For best results, place photos with the most space possible between the photos and the edges of the scan area. From the desktop, double-click the Productivity Studio icon. Click Scan.

  • Page 108: Canceling A Scan Job

    Enter a file name for your PDF and select a storage location. Click Save. Canceling a scan job To cancel a job being scanned on the scanner glass, go to the control panel, and press To cancel a scan job started in the Productivity Studio, click Scan and then click Stop. Customizing scan settings using the computer From the desktop, double-click the Productivity Studio icon.

  • Page 109: Scanning To A Computer Over A Network

    Scanning to a computer over a network Make sure: • The printer is connected to the network through a print server, and the printer and computer receiving the scan are on. • The printer is configured to scan over a network (Direct IP Printing).

  • Page 110: Scanning Clear Images From Magazines Or Newspapers

    Use the descreening feature to help remove wavy patterns from images scanned from magazines or newspapers. Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.

  • Page 111: Adding A File To An E-Mail Message

    • From the Color Depth: area, select the color depth from the drop-down list. • From the Scan Resolution (Dots per inch): area, select the resolution value from the drop-down list. • Click Auto-crop the scanned item to use the slider to select your cropped value. •...

  • Page 112: Changing The Productivity Studio E-Mail Screen Preferences

    From the desktop, double-click the Productivity Studio icon. Click E-mail. Select from the Photo, Several Photos, or Document options. Click Start. If you are scanning a photo, select the Photo Size from the Send Quality and Speed area. Click Create E-mail to have your images attached to an e-mail message. Changing the Productivity Studio e-mail screen preferences From the desktop, double-click the Productivity Studio icon.

  • Page 113: Faxing

    Faxing CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Sending a fax Entering a fax number From the control panel, press Fax Mode.

  • Page 114: Sending A Fax Using The Control Panel

    If you want a paper copy of your fax, select Print a copy of your fax. Click Send. Sending a fax using the control panel Make sure the printer is on. Load an original document facedown on the scanner glass. From the control panel, press Fax Mode.

  • Page 115: Sending A Fax While Listening To A Call (On Hook Dial)

    The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate an automated answering system or enter a calling card number before sending your fax.

  • Page 116: Receiving A Fax

    Caller ID is a service provided by some telephone companies that identifies the telephone number or the name of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number or name of the person who is sending you the fax appears on the display.

  • Page 117: Using Caller Id From The Software

    Caller ID is a service provided by some telephone companies that identifies the telephone number or the name of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number or name of the person who is sending you the fax appears on the display.

  • Page 118: Receiving A Two-Sided Fax

    If the printer does not detect a fax, the answering machine receives the call. Set the answering machine to answer incoming calls before the printer does. For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls after five rings.

  • Page 119: Using The Phone Book

    To set up fax forwarding: From the desktop, double-click the Productivity Studio icon. From the Settings area of the Welcome screen, click Fax History and Settings. From the “I Want To” menu, click Adjust speed dial list and other fax settings. Click the Ringing and Answering tab.

  • Page 120: Using The Computer Phone Book

    Note: For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer, see “Setting up Speed Dial” on page 128. Using the computer Phone Book Address books from your operating system appear as Phone Books. To access a Phone Book entry: From the desktop, double-click the Productivity Studio icon.
  • Page 121 The following screen appears.
  • Page 122 Click each tab, and change the settings as needed. Dialing and Sending Ringing and Answering Fax Printing / Reports Speed Dial Cover Page Click OK after you finish customizing the settings. Close the Fax Setup Utility. Options • Select the telephone line format you want to use. •...

  • Page 123: Understanding The Fax Menu

    Add, edit, and print names and fax numbers of individuals or groups. Dial a telephone number while listening to the call through a speaker on the printer. This is useful when you must navigate an automated answering system before sending your fax.

  • Page 124: Setting Auto Answer To On

    From the Auto Answer drop-down list, select On. Click OK to save the setting. The Auto Answer light on the control panel comes on. When the number of rings you set is detected, the printer automatically receives the incoming fax.

  • Page 125: Creating A Fax Cover Page Using The Productivity Studio

    Press During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered this information: Press Settings. Press Press repeatedly until Device Setup appears. Press Press repeatedly until Date/Time appears. Press Enter the date using the keypad.

  • Page 126: Blocking Unwanted Changes To Fax Settings

    In Windows Vista, click • In Windows XP and earlier, click Start. Click Programs orAll Programs Lexmark 6500 Series. Click Fax Solutions. When the Fax Solutions Software appears, as shown, use the “I Want To” menu to: • Send a fax.

  • Page 127: Setting Up A Dialing Prefix

    Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

  • Page 128: Setting The Number Of Rings Before Receiving A Fax Automatically

    From the Auto Answer drop-down list, select On. Click OK to save the setting. The Auto Answer light on the control panel comes on. When the number of rings you set is detected, the printer automatically receives the incoming fax.

  • Page 129: Printing Fax Activity Reports

    Printing fax activity reports From the desktop, double-click the Productivity Studio icon. From the Settings area of the Welcome Screen, click Fax History and Settings. The Fax Solution Software appears. On the toolbar, click Tools Click the Print Report button to print. Fax History.

  • Page 130: Maintaining The Printer

    Make sure the printer is on. Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. Press down on the cartridge carrier latch to raise the cartridge carrier lid. Remove the used print cartridge.
  • Page 131 Press down on the cartridge carrier levers. Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 130. If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier.

  • Page 132: Refilling Print Cartridges

    Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer.

  • Page 133: Aligning Print Cartridges

    If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: Click Learn More on the message. Click Report a non-Lexmark print cartridge. To prevent the message from appearing again for the indicated cartridge(s): •...

  • Page 134: Preserving The Print Cartridges

    Keep a new cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The cartridges do not print correctly if left exposed for an extended period of time.

  • Page 135: Cleaning The Scanner Glass

    Dampen a clean, lint-free cloth with water. Warning: Do not use household cleaners or detergents, as they may damage the finish of the printer. Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray.

  • Page 136: Ordering Paper And Other Supplies

    Lexmark Photo Paper Lexmark PerfectFinish Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Part number Average cartridge standard page yield is up to...

  • Page 137: Troubleshooting

    • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance is generally 100–150 feet. • The printer is located away from other electronic devices that may interfere with the wireless signal.

  • Page 138: Power Button Is Not Lit

    Follow these steps if you are not using the printer on a wireless network: Check the USB cable for any obvious damage. Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer.

  • Page 139: Page Does Not Print

    Press to turn the printer on. Uninstall and reinstall software Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 141. Page does not print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the computer screen”...

  • Page 140: Cannot Print From Digital Camera Using Pictbridge

    Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print. Reconnect power supply Press to turn the printer off.

  • Page 141: Removing And Reinstalling The Software

    D:\setup, where D is the letter of your CD-ROM drive. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region.

  • Page 142: Solving Printer Communication Problems

    How do I find out what type of security my network is using? You must know the security key and security mode in order to properly set up the printer for use on the wireless network. To obtain this information, see the documentation that came with your wireless router, see the Web page associated with the router, or consult the person who set up your wireless network.

  • Page 143: Printer Is Configured Correctly, But Cannot Be Found On The Network

    The printer is located away from other electronic devices that may interfere with the wireless signal. • Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server is communicating over a different, nearby network that uses the same network name.

  • Page 144: Network Printer Does Not Show Up In The Printer Selection List During Installation

    Reinstall software Uninstall and then reinstall the printer software. Note: If more than one printer appears in the ”Select your printer” list, pick the printer with the MAC address that matches the address on the back of your printer. Network printer does not show up in the printer selection list during...

  • Page 145: Wi-Fi Indicator Is Not Lit

    When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join the network because of interference or its distance from the wireless access point (wireless router), or until its settings are changed.
  • Page 146 Make sure security keys are correct. For more information, see “Check your security keys” on page 142. Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding the MAC address” on page 51.

  • Page 147: Wi-Fi Indicator Light Is Orange

    Click Start Programs or All Programs Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen. Wi-Fi indicator light is orange These are possible solutions.

  • Page 148: Wireless Printer Is No Longer Working

    “Printing a network setup page” on page 52. Check MAC address If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding the MAC address” on page 51.

  • Page 149: Changing Wireless Settings After Installation

    Run the wireless setup again If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel, or other network settings, or the wireless access point (wireless router) having been reset to factory defaults.

  • Page 150: Printer Cannot Connect To The Wireless Network

    Click Start Programs or All Programs Click Wireless Setup. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen. Check whether the printer is on the same wireless network as the computer The SSID of the printer must match the SSID of the wireless network.

  • Page 151: Wireless Setup Utility Cannot Communicate With The Printer During Installation (Windows Users Only)

    Check your advanced security settings • If you are using MAC address filtering to limit access to your wireless network, you must add the printer's MAC address to the list of addresses allowed to connect to your wireless access point (wireless router).

  • Page 152: Ping The Access Point

    If you set a new network name, you must reset the printer and computer SSID to the same network name. • To reset the computer network name, see the documentation that came with your computer. • To reset the printer name:...

  • Page 153: Run The Wireless Setup Utility (Windows Users Only)

    Click Start Programs or All Programs Click Wireless Setup Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen.

  • Page 154: Print Troubleshooting

    Photo Size menu item setting at 8.5 x 11 in. or 5 x 7 in. size, but your camera has a print size of 4 x 6 in. or L. You need to make sure your chosen photo size on the printer is 4 x 6 in.

  • Page 155: Poor Text And Graphic Quality

    Select a higher print quality Depending on your print job, press Copy Mode, Scan Mode, or Photo Card. Press Press repeatedly until Quality appears. Press Press repeatedly until the quality you want appears. Press Check print cartridges If the document still does not have the print quality you want, follow these steps: Align the print cartridges.

  • Page 156: Poor Quality At The Edges Of The Page

    Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.

  • Page 157: Print Speed Is Slow

    Borderless printing requires photo paper. Small margins are printed when you select the Borderless feature when you are printing on plain paper. Make sure the paper size matches the printer setting From the software application, click File Click Properties, Preferences, Options, or Setup.

  • Page 158: Partial Document Or Photo Prints

    When you print documents with a large number of graphics, or with the Photo Quality/Speed setting, the printer uses more ink. The type of documents you print and the print quality you select affect the amount of ink the printer uses.

  • Page 159: Ink Levels Seem To Go Down Too Quickly

    Check that the USB cable is not damaged and that the Close other open files before printing Before sending a file to print, close all other open files in the program you are using. The printer prints a blank page when too many files are open in the same program.

  • Page 160: Colors On Printout Are Faded Or Differ From Colors On The Screen

    Page prints with different fonts Make sure the correct printer is selected When printing from an application, make sure the selected printer is the correct printer you want to use to print your job. It is useful to have the default printer set to be the printer you use most often for printing.

  • Page 161: Print Is Too Dark Or Smudged

    Printouts have alternating bands of light and dark print If the printer pauses frequently during a print job and prints pages with alternating bands of light and dark print, it is printing data faster than the computer can send it. Banded printing occurs when the printer pauses frequently. You may need to change the printer software settings, or the problem may be that the printer and the computer are not able to communicate properly.

  • Page 162: Transparencies Or Photos Contain White Lines

    • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem may be with the printer software settings. Transparencies or photos contain white lines Adjust the Quality/Speed settings With a document or photo open, click File Click Properties, Preferences, Options, or Setup.

  • Page 163: Checking The Printer Status

    The printer icon says Ready. If it says Offline, right-click the icon, and then click Use Printer Online. • The printer icon has a check mark indicating that the printer is set as the default printer. If it is not, right-click the icon, and then click Set as Default.

  • Page 164: Checking Printer Readiness

    Checking printer readiness The printer may not be ready to print. Check the following. When you think you have solved the problem, test the solution by sending a document to print. Make sure the printer has paper and is properly loaded Make sure you have followed the correct loading instructions for your printer.

  • Page 165: Printer Is Busy Printing Another Job

    Ready or Busy Printing is listed as the status If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solution Center while you are attempting to print, try the suggestions below. Next, test the solution by sending a document to print.

  • Page 166: Test Page Does Not Print

    Make sure the cartridges are properly installed With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge, make sure it is properly installed in the left carrier.

  • Page 167: External Print Server Is Not Working

    If there is an external device connected between the computer and the printer, make sure it supports bidirectional communication. Disconnect the printer from the external device, and connect it directly to the computer. If the printer works, there may be a problem with the print server. See the documentation that shipped with the print server.

  • Page 168: Printer Is Trying To Print To File

    Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer connected to the computer, first make sure the printer is attached with a USB cable to a USB port on the computer.

  • Page 169: Printer Is Not Able To Communicate With The Computer

    Click OK. Try to locate the printer from the remote computer If the printer is shown as Shared on the host computer, but you still cannot print, try to locate the printer from the remote computer. Windows 2000, Windows XP, or Windows Vista users: Open the Printers or Printers and Faxes folder.

  • Page 170: Wrong Printer Is Attached

    USB symbol. Plug the long, flat end of the USB cable into this port. Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer. Check that the USB cable is not damaged and that the...

  • Page 171: Experiencing Poor Quality Or Incorrect Output

    Make sure the external print server is working If the printer is connected to an external print server, the problem may be with this print server. Check to make sure the device is working properly and that the printer is connected to the network.

  • Page 172: Cannot Print Documents From A Flash Drive

    How to clear and avoid paper jams To clear the paper path: Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, lift the scanner unit to open the printer.

  • Page 173: Paper Jam In The Printer

    Use only new, unwrinkled paper. Check paper loading • Load a smaller amount of paper into the printer. • Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

  • Page 174: Printer Does Not Feed Paper, Envelopes, Or Specialty Media

    Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print. Banner paper jams These are possible solutions.

  • Page 175: Paper Continues To Jam

    Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see “Choosing compatible specialty paper types” on page 71. Are you loading the paper correctly? For more information, see “Loading paper”...

  • Page 176: Duplex Unit Does Not Operate Correctly

    These are possible solutions. Try one or more of the following: Check paper size and type Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic duplexing, use only letter- or A4-size plain paper.

  • Page 177: Nothing Happens When Memory Card Is Inserted

    78. Check memory card type Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card” on page 78. Check to see if the memory card is damaged Check that there is no obvious damage to the memory card.

  • Page 178: Copy Troubleshooting

    Make sure that the type of memory card you are using can be used in the printer. Check to see if the memory card is damaged Check to see that there is no obvious damage to the memory card. Remove memory cards properly from the printer to avoid corruption of data.

  • Page 179: Poor Copy Quality

    Lower the scanner unit. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the computer screen”...

  • Page 180: Partial Document Or Photo Copies

    These are possible solutions. Try one or more of the following: Check messages Resolve all error messages. Check power If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer.

  • Page 181: Scan Was Not Successful

    Double-click the printer you want to check. Click Printer. Make sure no check mark appears next to Pause Printing. If a check mark appears next to Set As Default Printer, you must select the correct printer from a list each time you print.

  • Page 182: Poor Scanned Image Quality

    These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the printer display” on page 191. Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

  • Page 183: Fax Troubleshooting

    If you hear a dial tone, connect the printer to that wall jack. Review digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
  • Page 184 • Consider adding a second telephone line for the printer. Check country code Make sure the country code has been set for the country or region where you are operating the printer: From the control panel, press Settings. Press repeatedly until Device Setup appears.

  • Page 185: Can Send But Not Receive Faxes

    These are possible causes and solutions. Try one or more of the following: Load paper Load paper to print any faxes that have been stored in the printer. Check the Auto Answer button If the Auto Answer light is on: •...
  • Page 186 • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press Fax Mode.

  • Page 187: Printer Receives A Blank Fax

    Open the control panel. Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.

  • Page 188: Caller Id Information Is Not Displayed

    Caller ID pattern may not be set correctly The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information.

  • Page 189: Remote Fax Error

    These are possible causes and solutions. Try one or more of the following: Change redial settings The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes.

  • Page 190: Failed To Connect

    • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press Fax Mode.

  • Page 191: Phone Line Error

    These are possible causes and solutions. Try one or more of the following: Review digital phone service checklist The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.

  • Page 192: Cartridge Error (1102, 1203, 1204, Or 120F)

    Cartridge Error (1102, 1203, 1204, or 120F) Remove the print cartridges, and close the cartridge carrier lids. Close the scanner unit. Disconnect the power cord from the electrical outlet. Reconnect the power cord to the electrical outlet. If the button is not lit, press Reinsert the print cartridges and close the cartridge carrier lids.

  • Page 193: Cover Open

    Make sure the cartridge carrier lids are closed. Close the scanner unit. Press Cover Open Make sure that the scanner unit is closed. Error 1104 Remove the print cartridges. Reinstall the black cartridge or the photo cartridge in the left carrier. Reinstall the color cartridge in the right carrier.

  • Page 194: Left Cartridge Missing / Right Cartridge Missing

    Reconnect the power cord to the electrical outlet. If the button is not lit, press Reinsert the print cartridge and close the cartridge carrier lid. Close the scanner unit. If the error: • Does not reappear, the problem has been corrected. •...

  • Page 195: No Photo/Paper Size Selection Has Been Made

    No proof sheet information The photo proof sheet you printed and scanned is no longer valid. You may have removed the memory card or flash drive from the printer, or turned off the printer, before scanning the photo proof sheet.

  • Page 196: Pictbridge Communications Error

    PictBridge communications error Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer. Please remove the camera card. The printer can read either a PictBridge-enabled digital camera or a memory card, but not both at the same time.

  • Page 197: Unsupported Paper Size

    • Plug the printer into a different outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet. to clear the error message.

  • Page 198: General Printing Problem

    Is there a problem with the connections? If the printer is connected to an external device, the problem may be with the device. Check the setup information that came with the device to make sure it is properly installed. If printing using a USB cable, make sure the cable is securely attached to both the printer and the computer.

  • Page 199: Unsupported File Types Found On Memory Card

    Note: To avoid paper jams, do not force paper into the printer. Multiple All-In-Ones found Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can choose which printer you want to use: Select the printer from the list.

  • Page 200: Notices

    © 2007 Lexmark International, Inc. All rights reserved. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. evercolor and PerfectFinish are trademarks of Lexmark International, Inc. TrueType is a trademark of Apple Inc.

  • Page 201: Exposure To Radio Frequency Radiation

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 202: European Ec Directives Conformity

    NMB-003. Industry Canada notice The following notices are applicable if your printer has a wireless network card installed. Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 203 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.

  • Page 204: Noise Emission Levels

    Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.

  • Page 205: Notice To Users Of The Canadian Telephone Network

    If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 206: Notice To Users Of The New Zealand Telephone Network

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

  • Page 207: Power Consumption

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

  • Page 208: Off Mode

    This limited warranty applies to the United States. For customers outside the U.S., see the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.”...

  • Page 209: Limitation Of Liability

    Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.
  • Page 210 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
  • Page 211 (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.

  • Page 212: Networking Glossary

    A test to see if your computer can communicate with another device The name you assign to your printer so that you and others can identify it on the network A device that shares a single Internet connection with multiple computers or other devices.
  • Page 213 WPA (Wi-Fi Protected Access) WPA2 An address assigned to a network printer or print server by the manufacturer. To find the UAA, print a network setup page and look for the UAA listing. A lightweight, flexible cable that lets the printer communicate with the computer at much...
  • Page 214 197 cartridges, print aligning 133 cleaning 133 installing 130 ordering 135 preserving 134 removing 130 using genuine Lexmark 132 wiping 133 printing photos from 91 transferring all photos using computer 84 transferring selected photos using the computer 85 changing...
  • Page 215 86 changing transfer settings 87 changing wireless settings after installation 149 characters on printout are missing or unexpected 159 check printer ports (Windows) 153 checking external devices 167 checking printer readiness 164 checking your network name (Windows) 151 cleaning...
  • Page 216 Caller ID not displayed 188 can receive but not send fax 185 can send but not receive fax 185 cannot send or receive fax 183 printer receives blank fax 187 received fax has poor print quality 187 faxing adding fax groups to Speed...
  • Page 217 61 language changing 137 last page first 69 left cartridge error 193 left cartridge incorrect 193 left cartridge missing 194 Lexmark Productivity Studio creating and viewing slideshow 97 library preferences changing 87 LINE port 19 loading banner paper 63...
  • Page 218 (ADF) 175 paper jam in the duplex unit 175 paper jam in the paper support 173 paper jam in the printer 173 paper or specialty media misfeeds 173 paper support 18 paper type...
  • Page 219 133 cleaning 133 installing 130 ordering 135 preserving 134 refilling 132 removing 130 using genuine Lexmark 132 wiping 133 print is dark or smudged 161 print jobs canceling 70 print quality, improving 154 print settings saving and deleting 76...
  • Page 220 181 scratching, preventing in photos 158 searched folders preferences changing 86 security information 48 security keys 142 setting up printer on Windows operating system 26 settings are not saved 163 Settings menu Defaults 40 Device Setup 41 Maintenance 40...
  • Page 221 161 printed characters are improperly formed or not aligned 161 printer cannot communicate over peer-to-peer network 168 printer is trying to print to file 168 printer not communicating with computer 169 printer plugged in but does not print 167...
  • Page 222 162 Windows setting up printer 26 wireless network adding a printer to existing ad hoc network using Windows 59 common home configurations 49 creating an ad hoc network using Windows 57 MAC address 51...
  • Page 223 149 check printer ports (Windows) 153 checking network name (Windows) 151 network printer does not show up in printer selection list during installation (Windows) 144 photos do not print from memory card across wireless network 177...

This manual is also suitable for:

X6570X657513r023516y07006570 - x color inkjet6575 - x professional color inkjet

Table of Contents