Table of Contents
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4078-00X
Paper Feed Problems
Symptom
• Fails to pick paper
• Picks more than one sheet of
paper
• Picks paper but fails to feed
• Paper jams
• Paper fails to exit
• Noisy paper feed
Envelopes fail to feed
Paper skews
Power Problems
Symptom
No power in machine, no Power
On light, no motors
Print Quality Problems
Symptom
• Voids in characters
• Light print
• Prints off the page
• Fuzzy print
• Carrier moves but no print
• Printhead drys prematurely
• Colors print incorrectly
• Vertical alignment off
• Ink smearing
• Vertical streaks on paper
• Print lines crowded
Action
Go to the
"Paper Feed Service
Check" on page
2-9.
Go to the
"Envelope Feed Service
Check" on page
2-7.
Go to the
"Paper Path Service
Check" on page
2-11.
Action
Go to the
"Power Service Check" on
page
2-12.
Action
Go to the
"Print Quality Service
Check" on page
2-13.
Go to the
"Paper Feed Service
Check" on page
2-9.
Diagnostic Information 2-5
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