Whitfield Advantage Optima 3 FS Installation And Operation Manual page 40

TROUBLESHOOTING
Unplug Appliance Before Performing Any Troubleshooting or Maintenance
PROBLEM CAUSE(S)
There is no power to the stove.
4. Blowers will not
operate when the
There is no power to the control board.
start button is de-
pressed.
The window is being cleaned when the
5. There is soot or fly
stove is operating.
ash in the house.
There is leakage at the joints between
the exhaust blower, connection or ex-
haust pipe connections. This will be
evidenced by dust on the impeller of
the room air blower, and in the heat
exchanger area.
The vacuum cleaner is leaking.
Excessive sun light may be shining
6. Stove acts as if a
directly into firebox from window.
fire is present when
there is not a fire in
the grate.
The igniter element may have failed.
7. Stove will not light.
There is not enough pellets in the
grate.
Photoeye not detecting flame.
8. Fault
Stove has run out of fuel.
A disk has tripped / pressure switch.
Wire harness and/or control board has
9. Blowers run con-
been damaged – unplug stove and
tinuously
contact dealer.
When using a thermostat. Thermostat
10. All lights on con-
not calling for heat.
trol are on but noth-
ing happens
If not using a thermostat - Check ther-
mostat jumper
Qualified Technicians Only
SOLUTIONS
Check that the stove is plugged in to the wall outlet.
Check to see if your circuit breaker has tripped.
Check the wire connections on the high limit disc and control board.
Turn down the room air blower or turn off stove before cleaning to
prevent dispersion of ash and soot into the room.
Seal up any leaks in the exhaust system with room temperature
vulcanizing silicone sealer (High Temperature RTV).
DO NOT use a standard household vacuum or "shop vac" as the
filters will leak the fine particles of ash. Clean the stove with an ap-
proved ash vacuum ONLY.
Block excessive sunlight. Call authorized Lennox Hearth Products
dealer if problem persists.
Check igniter element fuse in rear stove compartment. Call your
authorized Lennox Hearth Products dealer. See alternate manual
lighting procedure
Prime the feed system (see Initial Start-Up, page 24).
Check connection at control board following yellow wires to all con-
nectors.
Refill hopper.
Blower intake, exhaust passages and / or venting system needs
cleaning (follow routine and annual maintenance procedures).
If this does not correct the problem contact your local authorized
Lennox Hearth Products dealer.
Contact your local authorized Lennox Hearth Products dealer.
The lights on the control board remain on even when the thermostat
is not demanding heat. When the thermostat demands heat the
stove will begin to operate.
Ensure that the thermostat jumper at terminal block is installed and
making good contact.
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