Voice Mail; Accessing Voice Mail; Configuring Voice Mail - Cisco 7960 Quick Reference Manual

VOICE MAIL
Voice mail allows you to access messages left by callers when you are unavailable to take
their call. Voice mail is an optional feature configured by your system administrator. Your
particular phone setup might not support accessing voice mail in this way.
These sections describe how to use voice mail with the Cisco IP Phone 7940/7960:
Accessing Voice Mail
The LCD displays a text message indicating the number of voice mail messages in your
mailbox. The red light on your handset also lights when you have a voice mail message.
To access voice mail, press the messages button and follow the voice instructions, you will be
required to enter your password followed by the # sign.
Mailbox Main Menu
To access your main Menu mailbox enter your password followed by the # sign. Press *
Press 1 Inbox
Press 2 Play saved messages
Press 3 Change password
Press 4 Play back personal greeting
Press 5 Record personal greeting
Press 6 Access personal distribution group
Press 7 Compose a message
Press 8 Hear or change your customer operator number
Press * Exit the voicemail system
Message Options
Press 2 Reply to the message
Press 3 Dial telephone of originator
Press 4 Delete the message
Press 5 Save the message
Press 6 Forward the message
Press 7 Replay the message
Press 8 Continue to next message
Message Speed Options
Press 77 Start Over
Press 7 Rewind
Press 8 Pause
Press 9 Fast Forward
Press 99 End
Configuring Voice Mail
To set up voice mail, press the messages button and follow the voice instructions.
Enter your password followed by the # sign.
Step 1 Press * to access mailbox menu
Step 2 Press 5 to record your personal greeting
Press 1 To record your greeting for No Answer
Press 2 To record your greeting for Do Not Disturb (DnD)
Press 3 To record your greeting for Busy
Press 4 To record your Name
Press 5 To return mailbox greeting to System Defaults
Press * To exit to the Main Menu
Step 3 Record your message
Step 4 Press # when you have completed the recording
Press 1 to Review the recording
Press 2 to Delete and re‐record
Press 3 to Save and Use the recording.
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