Error indicators
You can identify many common printer problems using the lights
on your printer's control panel. If your printer stops working and
the lights are on or flashing, use the following table of panel light
patterns to diagnose the problem, and then follow the
recommended corrective measures.
Lights
b
O
b
O
b
F
Problem and Solution
Paper out
No paper is loaded in the
printer.
Paper jam
Paper has jammed in the
printer.
Ink low
The black or color ink
cartridge is nearly
empty.
Load paper in the sheet feeder,
and then press the
b
maintenance button. The
printer resumes printing and the
light goes out.
b
Press the
maintenance
button to eject the jammed
paper. If the error does not clear,
open the printer cover and
remove all of the paper inside,
including any torn pieces. Then,
reload the paper in the sheet
feeder and press the
b
maintenance button to
resume printing.
Obtain a replacement black
(T038) or color (T039) ink
cartridge. To determine which
cartridge is nearly empty, check
the ink level using EPSON Status
Monitor 3 (Windows) or EPSON
StatusMonitor (Macintosh).
Troubleshooting
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