Meade Customer Service - Meade LX70 Series Instruction Manual

Meade Customer Service

If you have a question concerning your LX70-Series telescope, contact the Meade Instruments
Customer Service Department at:
Telephone: (800) 626-3233.
Customer Service hours are 7:00 AM to 5:00 PM, Pacific Time, Monday through Friday. In the un-
likely event that your LX70-Series telescope requires factory servicing or repairs, write or call the
Meade Customer Service Department first, before returning the telescope to the factory, giving full
particulars as to the nature of the problem, as well as your name, address, and daytime telephone
number. The great majority of servicing issues can be resolved by telephone, avoiding return of
the telescope to the factory. If factory service is required, you will be assigned a Return Goods
Authorization (RGA) number prior to return.
Meade Limited Warranty
Every Meade telescope, spotting scope, and telescope accessory is warranted by Meade Instru-
ments Corp. ("Meade") to be free of defects in materials and workmanship for a period of ONE
YEAR from the date of original purchase in the U.S.A. and Canada. Meade will repair or replace
a product, or part thereof, found by Meade to be defective, provided the defective part is returned
to Meade, freight-prepaid, with proof of purchase. This warranty applies to the original purchaser
only and is non-transferable. Meade products purchased outside North America are not included
in this warranty, but are covered under separate warranties issued by Meade international distribu-
tors.
RGA Number Required: Prior to the return of any product or part, a Return Goods Authorization
(RGA) number must be obtained from Meade by writing, or calling (949) 451-1450. Each returned
part or product must include a written statement detailing the nature of the claimed defect, as well
as the owner's name, address, and phone number.
This warranty is not valid in cases where the product has been abused or mishandled, where un-
authorized repairs have been attempted or performed, or where depreciation of the product is due
to normal wear-and-tear. Meade specifically disclaims special, indirect, or consequential damages
or lost profit which may result from a breach of this warranty. Any implied warranties which cannot
be disclaimed are hereby limited to a term of one year from the date of original retail purchase.
This warranty gives you specific rights. You may have other rights which vary from state to state.
Meade reserves the right to change product specifications or to discontinue products without no-
tice.
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