Meade Customer Service; How To Get In Contact - Meade AudioStar Instruction Manual

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for a faint celestial object (i.e., a nebula or galaxy) AudioStar slews
to a nearby bright star and requests "ENTER to Sync." Center
the star in the eyepiece, then press ENTER. The telescope
then slews to the originally requested object.
Targets switches between Astronomical targets (motor drive on)
and Terrestrial targets (motor drive off).
Site allows access to the Site options including:
Select: Displays the current site chosen during initialization.
Use the scroll keys to cycle through all available sites.
Add: Adds a new observing site.
Delete: Deletes a stored site.
Edit: Edits a selected site, including: the name, latitude,
longitude, and time zone.
Owner Info accesses the owner information menu, including the
owner's name and address.
Clone uploads information from one AudioStar to another. Three
options are available:
Catalogs: Sends only the user-defined object information, such
as new satellite or comet information, to another AudioStar.
Software: Sends only the basic AudioStar software. This
is useful if one user has downloaded a new version of the
AudioStar software from the Meade website (www.meade.
com) and wants to pass this new software along to friends.
All: Everything is sent to another AudioStar.
Download transfers information from a personal computer or
another AudioStar as described above in Clone. Statistics provides
basic statistical data about AudioStar, including "Characters Free"
and "Version."
Reset completely resets AudioStar. AudioStar requires initialization
again before proceeding with observations.
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Meade Customer Service

If you have a question concerning your AudioStar Handbox , call
the Meade Instruments Customer Service Department at (800)
626-3233. Customer Service hours are 7:00 AM to 4:00 PM,
Pacific Time, Monday through Friday. In the unlikely event that your
AudioStar Handbox requires factory servicing or repairs, call the
Meade Customer Service Department first, before returning the
AudioStar Handbox to the factory, giving full particulars as to the
nature of the problem, as well as your name, address and daytime
telephone number. The great majority of servicing issues can be
resolved by telephone, avoiding return of the telescope to the
factory.

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