Toshiba e-Studio 351c Operator's Manual For Basic Function page 273

Error code Problem
2C6D NIC system error
2C70 SMTP service is not
available
2C71 SMTP authentication
error
2C72 POP Before SMTP
error
2C80 Failed to process
received E-mail job
2C81 Failed to process
received Fax job
2CC0 Job cancelled
2CC1 Power failure occurred
Save as File
2D10, 2D12, Illegal job status
2D13, 2D20-
2D22
2D11 Not enough memory for
saving the scan job
2D14 An internal error
occurred
2D15 Exceeding maximum
file capacity
2D30 Failed to create direc-
tory
2D31, 2D33 Failed to create file
2D32 Failed to delete file
2D40 Failed to convert image
file format
Turn the power OFF and then back ON. Retry the job in error. If
the error still occurs, contact your service representative.
Ask your administrator to enable the SMTP setting.
Check if the SMTP authentication method, login name and
password are correct. If the SSL setting is enabled, check if the
setting and the port number of SSL correspond to those of the
server.
Check if the settings of POP Before SMTP and POP3 are cor-
rect.
Ask your administrator to confirm whether the Received Internet
Fax Forward is set.
Ask your administrator to confirm whether the Received Fax
Forward is set.
Job was cancelled.
Make sure that the power cable is connected properly and it is
inserted securely. Resend the job.
Turn the power OFF and then back ON.
Retry sending. If the error still occurs, contact your service rep-
resentative.
Wait for a while and retry the job. If the error still occurs, turn the
power OFF and then back ON and retry it.
Turn the power OFF and then back ON, and retry the job. If the
error still occurs, contact your service representative.
Divide the file into several files, or retry in a single-page format.
Make sure that the access privilege to the storage directory is
writable and also the disk in the directory has enough space,
and then retry the job. If more than one job is performed simul-
taneously, the error may occur because the disk temporarily
runs out of space. In this case, wait for a while and retry the job.
If the error still occurs, turn the power OFF and then back ON,
and then retry it.
Make sure that the access privilege to the storage directory is
writable and also the disk in the directory has enough space,
and then retry the job. If more than one job is performed simul-
taneously, the error may occur because the disk temporarily
runs out of space. In this case, wait for a while and retry the job.
If the error still occurs, turn the power OFF and then back ON,
and then retry it.
Make sure that the access privilege to the storage directory is
writable and then perform it again. If the error still occurs, turn
the power OFF and then back ON, and then carry it out again.
Turn the power OFF and then back ON. Retry the scan. If the
error still occurs, contact your service representative.
What to do
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