Printer Ready Light Is Red; Printer Will Not Print A Self-Test Label; Printer Will Not Feed A Label; Host Stops Responding Or Displays "Printer Not Ready" Message - CognitiveTPG Blaster ADVANTAGE User Manual

Printer READY light is red

1. Press the
FEED
paused during a batch operation.
2. Confirm that the print media is not exhausted.

Printer will not print a self-test label

1. If using a thermal transfer printer, confirm that the ribbon is
loaded correctly. The ribbon dull side should face the drive roller.
2. If using a direct thermal printer, confirm that you have loaded
direct thermal media.
3. Disconnect the cable between the printer and the host computer,
turn the printer

Printer will not feed a label

1. Confirm that the print media is loaded correctly.
2. Turn the printer
indicators both glow green. Press the
3. If the printer still does not feed, disconnect the communications
cable and repeat step 2. If the printer feeds with the cable
disconnected, suspect a problem with the host computer or cable.

Host stops responding or displays "printer not ready" message

1. Review your software setup, following the instructions provided
with the software.
2. Confirm that the host-to-printer communication cable is connected
and undamaged. If using the serial port, confirm that you are using
a null modem cable or adapter.
3. If using the serial port, confirm that the host and printer are both
using the same serial port parameters. The self-test label shows
the current printer serial port parameters.
4. If using a communications switch between the host and printer,
remove the switch and connect the printer directly to the host.
5. Turn the printer
the printer
button to make certain that the printer is not
, then try to print a self-test label again.
OFF
and back
OFF
, reset the host computer and software, turn
OFF
, and try printing again.
ON
. Confirm that the printer
ON
button.
FEED
LED
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