Troubleshooting > Responding to Messages
C
Message
Cannot connect to Authentication
Server.*
Cannot duplex print on the
following paper.*
Cannot offset the following
paper.*
Cannot print the specified
number of copies.*
Cannot process this job.*
Cannot staple at the specified
position.
Checkpoints
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—
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Did you select a paper size/
media type that cannot be duplex
printed?
Did you select a paper size/
media type that cannot be offset?
–
Do you want to print the data
stored in the USB memory?
—
Have you selected a position that
cannot be stapled?
10-14
Corrective Actions
Set machine time to match the server's
time.
Check the domain name.
Check the host name.
Check the connection status with the
server.
Press [Paper Selection] to select the
available paper.
Press [Continue] to print without using
Duplex function.
Press [Paper Selection] to select the
available paper.
Press [Continue] to print without using
Offset function.
Only one copy is available. Press
[Continue] to continue printing. Press
[Cancel] to cancel the job.
The machine may reproduce the same
originals by arranging the following
settings:
- Uncheck [RAM Disk] in the [Device
Settings] tab of the printer's properties.
NOTE: If you unchecked the [RAM
Disk], check the [RAM Disk] again
after the printing is completed. If
not, print speed may be reduced.
Only one copy is available. Press
[Continue] to continue printing. Press
[Cancel] to cancel the job.
The machine may reproduce the same
originals by arranging the following
settings:
-Reduce the number of copies to be
printed at once.
Furthermore, the machine may
reproduce the same originals by
arranging the following settings:
- Select [Copy Priority] of Optional
Memory in System Menu.
NOTE: Before changing the
Optional Memory setting, contact
your administrator.
This job is canceled because it is
restricted by User Authorization or Job
Accounting. Press [End].
Press [Paper Selection] to select the
available paper.
Press [Continue] to print without using
Staple function.
Reference
Page
9-24
9-28
9-28
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4-8
3-44
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9-24
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