Signal Strength Is Weak; The Treo Won't Connect To The Mobile Network; The Treo Hangs Up When I Hold It To My Ear; The Treo Makes Or Answers Calls When It's In A Briefcase Or Pocket - Sprint Treo 600 Manual

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Help
Screen
The Screen Appears Blank
1. Look closely at the screen. If you can see a dim image, try adjusting the screen
contrast and brightness (see page 128).
2. If that doesn't work, perform a soft reset (see page 152).
3. If that doesn't work, connect the Treo to the AC charger (see page 3) and
perform a soft reset again.
4. If that doesn't work, perform a hard reset (see page 153).
The Screen Doesn't Respond Accurately to Taps or Activates Wrong Features
1. Press Applications Launcher
.
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon
.
4. Choose the pick list in the upper-right corner, then select Display.
5. Choose Touchscreen.
6. Follow the onscreen instructions to recalibrate the touchscreen.
There's a Blinking Symbol at the Top of the Screen
The blinking asterisk at the top of the screen is the Alert Manager symbol. It
appears when you have alarms or messages that you haven't acknowledged.
1. Tap the Alert Manager symbol.
2. A list of pending alarms or messages appears.
Choose the text of an alarm or message to view the item and keep it in the
list.
Check the box next to the alarm or message to clear it from the list, and then
choose Done.
Choose Snooze to receive another alert in 5 minutes. The next alert will list
all items that haven't been checked off.
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Network Connection

Signal Strength Is Weak

Become familiar with low coverage areas where you live, commute, work, and
play. Then, you will know when to expect signal strength issues.
If standing, move about 10 feet in any direction.
In a building, move near a window. Open any metal blinds.
In a building, move outdoors or to a more open area.
Outdoors, move away from large buildings, trees, or electrical wires.
In a vehicle, move your Treo level with a window.

The Treo Won't Connect to the Mobile Network

Try our suggestions above for weak signals.
Turn off Wireless Mode and turn it on again (see page 27).
Perform a soft reset (see page 152).

The Treo Hangs Up When I Hold It to My Ear

You may be accidentally pressing the onscreen Hang Up All button with your
cheek. Try holding the phone so your face doesn't press against the screen. If this
is not convenient, you may want to set the Disable touchscreen when option on the
Keyguard Preferences screen to turn on during active calls (see page 137).

The Treo Makes or Answers Calls When It's in a Briefcase or Pocket

Items in your briefcase or pocket may be pressing the onscreen Answer button, or
otherwise activating screen items. If this happens, set the Disable touchscreen when
option on the Keyguard Preferences screen to activate during incoming calls (see
page 137).

Wireless Mode Seems to Turn Off by Itself

If a system error and reset occurs, Treo automatically turns on Wireless Mode if it
was on before the reset. However, if the Treo can't determine whether Wireless
Mode was on before the reset, it does not turn on automatically (see page 27).
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