Finding Phone Numbers..................30 Changing Your Phone’s Settings ............31 Airplane Mode ..................... 31 Changing the Greeting..................32 Adjusting the Ringer and Key Beep Volume ..........32 Adjusting Volume During a Conversation............32 TTY Use With PCS Service From Sprint ............33...
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Messages ....................34 Receiving Voicemail Messages ................. 34 Reading Messages ....................34 Writing Messages ....................35 Camera ....................37 Taking a Photo....................37 Viewing a Photo....................37 Recording a Video ....................38 Viewing a Video....................38 PCS Service Features ................39 Call Waiting ......................39 Call Forwarding....................
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Terms and Conditions & Warranty Information ................ 64 Terms and Conditions of Services..............64 Manufacturer’s Warranty..................79 Manufacturer’s Warranty..................88...
How to Use This Guide Welcome - you’ve made the right choice The advantages of Sprint are as clear as each wireless call you make. With PCS Service, we give you what you really want from a wireless service provider - clear calls, easy-to- understand service plans, and self-servicing options for managing your account.
Getting Advanced Phone and Service Information This guide covers your phone’s basic features and services. To learn how to use all the advanced features of your phone and service, visit and sign on www.sprintpcs.com to your account management page with your PCS Phone Number and password.
Getting Started Activating and Using PCS Service...
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Getting Started Have these things ready before you call to activate Your PCS Phone (Make sure it’s fully charged) Your Social Security number Your driver’s license number Your Electronic Serial Number (also known as ESN; refer to step 5 to locate the number) The city and state where your phone will be primarily used A pen...
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PCS Service Areas Interested in where you can use your new phone? Check out the most up-to-date coverage maps at www.sprintpcs.com Your PCS Account Password My Account Password is: You’ll use this password when managing your account on and with PCS Customer Solutions. Your www.sprintpcs.com default password is the last four digits of your Social Security number.
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Getting Started Finding Your Phone’s ESN If you set up service using your PCS Phone, the network automatically communicates the ESN to us. You’ll only need this number when you’re setting up service by calling us from a phone other than your new PCS Phone. The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker attached to the phone.
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(This section may not apply to you. If not, skip to section 7.) You are on the PCS Clear Pay Program. Easy steps to follow to help keep you enjoying your new PCS Service Dial from your PCS Phone (normal airtime usage will apply) or sign on to to find out how many minutes you www.sprintpcs.com have currently used within your service plan.
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Getting Started The first time your service has been turned off you will be given the option of speaking with a PCS Customer Solutions Specialist. You may also choose instead to be connected directly to our automated payment process to make a payment to have your service turned back on.
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Understanding Your PCS Service Plan PCS Free & Clear Plans With Vision Monthly Service Charge ......$ Anytime Minutes ......Unlimited Night &...
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Getting Started PCS Free & Clear Plans Monthly Service Charge ......$ Anytime Minutes......Unlimited Night &...
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I have opted not to sign a PCS Advantage Agreement. Monthly fee Note: Your agreement for wireless service with Sprint is made up of the Service Plan you choose and the Terms and Conditions of Service which can be found on page 64 of this guide.
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Getting Started Your New PCS Phone Number and User Name PCS Phone Number PCS User Number Your user name is automatically assigned to you. Your user name, which resembles an email address (for example, ), is used with PCS Mail and text name@sprintpcs.com messaging services.
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Understanding Your PCS Invoice Your first invoice will arrive within a few days and reflect the following charges: Your first full month of service, which is your monthly service charge of Additional charges such as taxes, roaming, or overages Charges for additional options you opt to subscribe to: Your one-time non-refundable activation fee of...
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Getting Started Quick, easy options to manage your account With PCS Customer Solutions, there are two convenient options for managing your account. • Manage it online - visit www.sprintpcs.com Once you sign on, you can: View the details of your PCS Service Plan Find out how many minutes you have used and how many minutes are remaining in your plan View your current and previous three months...
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Find out the number of minutes remaining in your plan for the current invoice cycle Access information about your most recent invoice Find out when your last payment was received Make a payment Note: Normal airtime charges will apply when calling Welcome and thank you for choosing Sprint.
Your Phone’s Features The speaker allows you to hear the Earpiece/Speaker: other caller and the different ring tones and sounds offered by your phone. This icon represents the Signal Strength Indicator: signal strength by displaying bars. The more bars displayed, the better the signal strength. The display screen displays all the Display Screen: information needed to operate your phone.
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Basics Use these keys to enter numbers, Numeric Keypad: letters, and characters. Enters the asterisk [*] character Shift/Asterisk Key: for calling features. In text entry mode, press to change the character input type. This connector is Accessory Interface Connector: used to connect any available accessory cables to your phone.
This key allows you to make and Speakerphone Key: receive calls in speakerphone mode. These indicators show the Soft Key Indicators: current functions assigned to the two soft keys. This icon indicates that a ringer is Ringer Indicator: set. The battery indicator displays the Battery Indicator: amount of remaining battery charge currently available in your phone.
Basics Allows you to turn on or off the flash when Flash: you take a photo. Allows you to see indicators for incoming Front LCD: calls, messages, and alarms without opening the phone. Allows you to take a photo. Camera: This LED shows your phone’s Service LED: connection status and flashes when the battery is...
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indicates that you are sending information. indicates that your phone is in vibrate mode. shows your current battery charge strength. (Icon shown fully charged.) indicates that position location is active. indicates that position location is inactive. indicates that the TTY option is On. indicates that your phone is roaming.
Fully extend the antenna to receive the best reception. Press . The phone will display “Entering Sprint Service Area,” then it will automatically enter standby mode - the phone’s idle state. At this point, you’re ready to begin making and receiving calls.
Using the Battery and Charger Installing and Removing the Battery To insert: Insert the battery into the opening on the back of the phone, making sure the plastic tab on the back is inserted into the matching slot in the phone. Press until the latch snaps into place.
Basics Charging the Battery It is vital that you use only the Sprint-approved Travel Charger specifically designed for your phone. Use of unauthorized accessories could damage your phone and invalidate your warranty. To use the travel charger: Insert the end of the travel charger connector into the power interface connector.
Making and Answering Calls Making Calls Make sure your phone is on. Enter a phone number. If you make a mistake while dialing, press to erase one digit at a time or press and hold to erase the entire number. Press to place the call.
Controlling Your Roaming Experience Your phone is tri-mode, which means you can make and receive calls while on the Sprint Nationwide PCS Network and you can also roam on other analog, and 1900 and 800 MHz digital networks where we’ve implemented roaming agreements with other carriers.
Feature Availability You can make and receive calls while roaming. You will have access to voicemail while roaming. Some features which are standard on the Sprint Nationwide PCS Network, such as Call Waiting, PCS Voice Command, and PCS Vision are unavailable...
Basics Internal Phone Book Saving Phone Numbers From standby mode, enter a phone number. Press or the Left soft key. - or - Press the soft key and Menu Save (The Select Entry screen is displayed.) Note: The Select Entry screen does not display for the first entry saved into the phone book.
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Enter the following options: : Select the location number. Entry : Add a Home Work Mobile Pager No Label number in each field. : Select a number to be speed-dialed if you Speed dial added more than one number for the entry. By default, the first number you entered is selected.
Basics Finding Phone Numbers To find a number by entering its last digits: From standby mode, enter one to four numbers of the last digits of a phone number and press the Menu soft key. Press . (A list of possible matches is Find displayed.) Use your navigation key to display the desired entry.
Changing Your Phone’s Settings You can customize many of your phone’s functions, from Display Sounds Others Phone Info through the menu. Below are just a few Settings examples of how to navigate and use the menu. Settings Airplane Mode When your phone is in Airplane Mode, it cannot send or receive any calls or access online information.
Basics Changing the Greeting Press the soft key to access the main menu. Menu Press Settings Press Display. Press Greeting Press the navigation key up or down to select Default and press the soft key. Custom Next If you selected , enter a new name and press Custom soft key or...
TTY Use With PCS Service From Sprint A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate via a telephone.
Basics Messages Receiving Voicemail Messages Setting Up Voicemail Press and hold Follow the system prompts to create your pass code and record your greeting. Retrieving Voicemail Messages Press and hold . Follow the system prompts. Accessing Voicemail From Another Phone Dial your PCS Phone Number.
To read a picture mail: Press the soft key. Press Picture mail Press Inbox Scroll to a message from the list and press the soft key. The message contents are displayed. Writing Messages To write a text message: Press the soft key.
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Basics To write a photo mail: Press the soft key. Press Send Message Select and press the Left soft key. Send Picture Select From My Pictures Take a New Picture press the Left soft key. Select a photo you want using the Navigation key and press the soft key.
Camera Taking a Photo Press the soft key to access the main menu. Menu Press Picture/Video Press Camera Press the soft key to take a photo. Capture You can use the various camera settings by pressing soft key. Options The photo is automatically saved to My Pictures To return to Capture mode, press Viewing a Photo...
Basics Recording a Video Press the soft key to access the main menu. Menu Press Picture/Video Press Camcorder Press the soft key to start a recording. Record Press the soft key to stop the recording. Or, the Done phone automatically stops when the recording time goes off.
PCS Service Features Call Waiting To respond to an incoming call while you’re on a call: The screen displays the incoming call and a tone is heard. Press to accept the call and place your existing call on hold. To switch between callers, press When finished, you can press Note: If you press...
Basics Three-Way Calling Talk to two different people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. Enter a number you wish to call and press Once you have established a connection to the first caller, press the ) soft key.
PCS Voice Command With PCS Voice Command, you can call a number just by saying a name. (There is a monthly charge for PCS Voice Command.) Get started by setting up your Personal Address Book Press . The first time you use it, you will hear a tutorial before moving on to the next step.
Basics PCS Vision Getting Started With PCS Vision To sign up for PCS Vision services or access complete instructions, visit where you may www.sprintpcs.com/manage download your phone’s complete user’s guide. Launching PCS Vision Press the soft key to access the main menu. Menu Press .
Features such as Web access, graphically-enriched games, and sending/receiving digital images will be available through the enhanced Sprint Nationwide PCS Network. Messaging Send and receive email and text messages or chat on your PCS Vision Phone.
Basics Accessing PCS Vision Services User Name Your user name (for example, name sprintpcs.com) is also your email address for PCS Mail. It is automatically assigned to you when you sign up for PCS Service. When your phone is PCS Vision-enabled, your user name is displayed by accessing the menu Phone Info...
Downloading Content With PCS Vision With PCS you can express your personality with an array of downloadable ringers, graphics, and screensavers. You can also download and play great games individually on your handset or play others using the Web. Downloading Games, Ringers, Screen Savers, and Applications To download an available item to your phone: Press the...
Basics Press the navigation key down to highlight press Once the item is downloaded, press to return to the menu or to return to the main Downloads menu. Note: The number of ringers, graphics, screen savers, and games that can be downloaded varies, depending on the size of the files and memory available in the phone.
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Select one of the following: Voice Calls Pbook entry Messages Alarms Schedule Note: The content displayed on screen may be different. Follow the screen prompts to continue.
You can make 1-to-1 or 1-to-many calls (up to 5 others on the same call) to any other PCS Ready Link user, anywhere on the Sprint Nationwide PCS Network. Below is some basic information about enabling and using PCS Ready Link. For more detailed instructions, see your phone’s online User’s Guide at...
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Managing Your PCS Ready Link Contact Lists PCS Ready Link has its own separate address book with two primary lists: the , which Personal List/Per. Groups contain your personal Ready Link contact/group names and numbers, and the , which Company List/Co. Groups contain contacts/groups provided through your company.
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Basics Press to save to your Personal List. Save Adding a New Group to Your Personal Group List Press the Ready Link key on the left side of your phone ( ) to access the PCS Ready Link List. Press , scroll to highlight , and press Go to...
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Editing a Contact in Your Personal List Press the Ready Link key on the left side of your phone ( ) to access the PCS Ready Link List. Press , scroll to highlight , and press Go to Personal List Scroll to highlight the entry you want to edit and press Options...
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Basics Making PCS Ready Link Call From Your Contacts Lists Press the Ready Link key on the left side of your phone ( ) to access the PCS Ready Link List. Press , scroll to highlight the list from which Go to you want to make a call ( Company List...
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Receiving a PCS Ready Link Call When a PCS Ready Link call is received on your phone, you will hear an incoming Ready Link tone and you will see and the caller’s name and R-Link Call PCS Ready Link number on the screen. (You do not need to take any action answer the call.) If the person placing the call has kept the floor (held ), you will see the contact name and PCS Ready...
Basics Voice Dial In addition to PCS Voice Command, you can use a Voice Dial to automatically dial a phone number in your Internal Phone Book. To adapt digits for voice recognition: Press the soft key to access the main menu. Menu Press Voice Dial...
Additional Features Calendar The built-in Calendar offers several personal information management features to help you manage your busy lifestyle. Location Your PCS Phone is equipped with a Location feature for use in connection with location-based services which may be available in the future. External Display The Sub LCD allows you to monitor the phone’s status and to see who’s calling without opening the flip.
Basics Accessories for Your Phone Standard Battery Provides approximately 3.4 hours of continuous digital talk time (1.6 hours in analog) or approximately 168 hours of continuous digital standby time (16 hours in analog). Vehicle Power Adapter Charges your phone in your vehicle using the cigarette lighter adapter.
Basics Performance and Safety Important Information About Your Phone and Service Keeping Tabs on Signal Strength The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon.
Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery. If it’s inoperable, return it to a Sprint Store or call PCS Customer Service Solutions for service.
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Basics Dial 911 to report serious emergencies. It’s free from your wireless phone. Use your phone to help others in emergencies. Call roadside assistance or a special non-emergency wireless number when necessary. Do not touch the antenna on the phone unnecessarily when the phone is switched on.
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Turning Off Your Phone in Dangerous Areas To avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote- control RF devices to set off explosives.
The guidelines listed below help you get the most out of your battery’s performance. Use only Sprint-approved batteries and desktop chargers. These chargers are designed to maximize battery life. Using other batteries or chargers voids your warranty and may cause damage.
Body-Worn Operation To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Sprint approved carrying case, holster or other accessory. If you do not use a body-worn accessory, ensure the antenna is at least 7/16 inch (2.0 centimeters) from your body when transmitting.
Your “Service Plan” is described in our marketing materials, and includes the terms, rates and features we set for that Service Plan. In the agreement, we use the words “we,” “us,” “our” or “Sprint” to refer to Sprint Spectrum L.P. and its affiliates doing business as Sprint. You...
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Services. Services in some areas are managed and provided under contract with Sprint by independent affiliates with access to the Sprint Nationwide PCS Network.
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Limits if a person 18 years or older is also named as a subscriber on the Account. Your PCS Phone will not accept the services of any wireless provider other than Sprint (but see Roaming). Services and equipment may not be used for any unlawful, fraudulent or abusive purpose.
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Number. We assign a phone number (“Number”) to the phone or other equipment used by you on the Sprint Nationwide PCS Network. We may change the Number without compensation by giving you prior notice. You do not own the Number. You may not modify the...
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As long as your PCS Phone or other wireless device is connected to the enhanced Third Generation Sprint Nationwide PCS Network (“PCS Vision network”), you will be incurring data usage charges.
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PCS Vision wireless services are not available while off the PCS Vision network. Sprint is not responsible for any opinions, advice, statements, services applications or other information provided by third parties and accessible through PCS Vision wireless services.
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Basics returning to the Voice Command platform. If you initiate and complete another call without leaving the Voice Command platform, a separate charge for that call will begin from the time the previous call was terminated. Airtime and applicable long distance charges will be applied to the entire length of a completed call initiated from Voice Command.
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Spending Limit. We may change this minimum amount at any time upon notice to you. You may pay any past due balance and the minimum amount by any method authorized by Sprint. Contact PCS Customer Service Solutions for information about authorized methods of making these payments.
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Wireless Web Services are part of the Services that can be obtained through Sprint. Wireless Web Services are not available in all markets or while roaming off the Sprint Nationwide PCS Network. Use of Wireless Web Services requires an Internet-ready PCS Phone or certain other equipment (or both) and is subject to any memory, storage or other limitation in the phone or other equipment.
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Sprint Nationwide PCS Network. It works on another CDMA PCS provider's system only when a roaming agreement is in place between Sprint and the other providers. If your PCS Phone is a dual-mode phone, it works on both a CDMA PCS...
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Basics manufacturers' acts or omissions. Lost or Stolen Equipment. If your phone or other equipment is lost or stolen, you must notify us by calling PCS Customer Service Solutions. You are responsible for all charges for Services provided to the Number for the lost or stolen equipment before you notify us of the loss or theft.
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Internet using Wireless Web Services or from Voice Portal Services, PCS Vision wireless services or Internet services, content or applications not supported by Sprint PCS; g) any late or failed message delivery; h) any interruption or failure of 911 or E911 emergency services or...
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Basics k) any act or omission of any third party or independent contractor that offers products or services in conjunction with or through the Services; or l) your negligent or intentional act or omission. NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN...
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HAVE THE RIGHT TO PURSUE. A single arbitrator engaged in the practice of law will conduct the arbitration. The arbitrator will be selected according to the rules of CPR or, alternatively, may be selected by agreement of the parties, who shall cooperate in good faith to select the arbitrator.
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Basics General. If either of us does not enforce any right or remedy available under this Agreement, that failure is not a waiver of the right or remedy for any other breach or failure by the other party. Our waiver of any requirement in any one instance is not a general waiver of that requirement and does not amend this Agreement.
Manufacturer’s Warranty STANDARD LIMITED WARRANTY What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, L.P. ("SAMSUNG") warrants to the original purchaser ("Purchaser") that SAMSUNG's Phones and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the following specified period of time after that date:...
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Basics installation, maintenance, and service of Product, or (g) Product used or purchased outside the United States or Canada. This Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery, (ii) any of the seals on the battery are broken or...
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Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product. What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES THE PRODUCT "AS IS," AND SAMSUNG MAKES NO WARRANTY OR REPRESENTATION AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, OF ANY KIND WHATSOEVER...
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Basics THE PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR...
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THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY...
Basics Manufacturer’s Warranty STANDARD LIMITED WARRANTY What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, L.P. ("SAMSUNG") warrants to the original purchaser ("Purchaser") that SAMSUNG's Phones and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the following specified period of time after that date: Phone...
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peripheral equipment not furnished or approved by SAMSUNG; (e) defects or damage from improper testing, operation, maintenance, installation, or adjustment; (f) installation, maintenance, and service of Product, or (g) Product used or purchased outside the United States or Canada. This Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery...
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Basics Product will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for 90 days, whichever is longer. All replaced parts, components, boards and equipment shall become the property of SAMSUNG. If SAMSUNG determines that any Product is not covered by this Limited Warranty, Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product.
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APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN. SOME STATES/ PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
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Basics REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS. THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT.
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dealer advertising or presentation, whether oral or written, do not constitute warranties by SAMSUNG and should not be relied upon.