User Checklist; Your Guarantee - Hoover Vacuum Cleaner User Manual

USER CHECklIST

should you have a problem with the product, complete this simple user checklist
before calling your local Hoover service.
• Is there a working electricity supply to the cleaner? Please check with another
electrical appliance.
• Is the dust container over-filled? Please refer to 'Cleaner Maintenance'.
• Is the filter blocked? Please refer to 'Cleaner Maintenance'.
• Is the hose or nozzle blocked? Please refer to 'Removing a blockage' from the
system.
• Has the cleaner overheated? If so, it will take approximately 30 minutes to automatically reset.
ImPORTANT INFORmATION
Hoover spares and Consumables
Always replace parts with genuine Hoover spares. These are available from your local
Hoover dealer or direct from Hoover. When ordering parts always quote your model number.
Hoover Customer Helpline Service
Should any faults occur with your cleaner during the first 12 months contact the Hoover
Customer Helpline on the number below.
Tel: 08444 995 599
Email: customer.services@hoovercandy.com
Hoover have a computerised nationwide service network of over 500 engineers who will
quickly respond to your call and guarantee your repair for 12 months.
Quality
BsI IsO 9001
Hoover's factories have been independently assessed for quality. Our products are
made using a quality system which meets the requirements of ISO 9001

your Guarantee

The guarantee conditions for this appliance are as defined by our representative in the
country in which it is sold. Details regarding these conditions can be obtained from the
dealer from whom the appliance was purchased. The bill of sale or receipt must be
produced when making any claim under the terms of this guarantee.
subject to change without notice.
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