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Troubleshooting
Under manual calibration, you can not proceed to next step even by clicking the cross
mark.
(1) Check the followings.
z Is the Pen or Pointer have enough battery charge?
z Is the tip of the Pointer or Pen in shadow on the screen? If the sensor cannot detect the LED in the tip of
the Pointer or Pen, it will not function.
Do not put the Pen tip in shadow.
(2) The surrounding light might be too bright. Move light sources further away from the projector and screen.
It often happens in the following cases.
z Sunlight is entering through a window near the screen
z There is a light source near the sensor or screen
(3) When using Windows Vista or Windows 7, the + mark at the bottom left of the screen might be hidden by the
start icon. In this case, place the tip where you expect it to be and press the button.
"The ambient light is too bright to run the light pen system properly." message
displays.
The surrounding light is too strong. Therefore, try to move the light source or change the location of the screen
or turn off the light, also try to make use of the curtain.
The SPdriver6/SP6 Driver icon does not change from red to green when using a USB
cable to connect the computer to the projector.
(1) It maybe due to the poor connection. Please unplug the USB cable and do the connection again.
(2) It maybe due to the abnormal operation of the SPdriver6/SP6 Driver. Please restart the computer.
Dual pen does not work.
If the SPDriver (
) or the SPDriver5 (
function cannot work.
In this case, click the SPDriver or the SPDriver5 icon and select "Exit" to perform the dual pen function.
26
(continued)
) icon appears on the task bar of your computer, the dual pen
The recommended angle is 25º.
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