Chapter 10: Troubleshooting; General Troubleshooting - Toshiba 65L9400U User Manual

Chapter 10
Troubleshooting

General troubleshooting

Before calling a service technician, review this chapter or visit the
Toshiba Technical Support Website at "support.toshiba.com" for possible
causes/solutions for the problem you are experiencing.
Before you begin to troubleshoot any problem, first unplug the TV from
the AC wall outlet, wait approximately one minute, and then plug the
TV back into the AC wall outlet. If the problem still exists attempt to
troubleshoot the problem.
Black box on screen.
The closed caption feature is set to one of the Text modes (T1, T2, T3, or
T4). Set the closed caption feature to Off, see
page 80.
TV stops responding to controls.
If the TV stops responding to the buttons on the remote control or TV
control panel and you cannot turn off the TV, press and hold the POWER
button on the remote control or TV control panel for several seconds to
reset the TV. If the TV does not power off using this method, unplug the
TV from the AC wall outlet and plug it back in.
If you cause a static discharge when touching the TV and the TV fails to
function, simply unplug the TV from the AC outlet and plug it back in.
The TV should return to normal operation.
"Using closed captions" on
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