Diagnostics and maintenance
The following naming conventions apply for the files containing the updates:
Security fix
Hot fix
Service pack
The letter
6.2.1 Tasks and responsibilities
The table below shows the tasks of the administrator and of Customer Service, plus the
procedure for installing and managing updates.
Update type Administrator
Security fix
Service pack –
Hot fix
U41655-J-Z125-5-74
E.g. HV2.1A.SF001.iso[.gz]
The security fix with the number 01 is assigned to the version status HV2.1A.
E.g. HV2.1A0102.A0562581-H01.iso[.gz]
The hot fix with the name A0562581-H01 is assigned to the version and update
status 2.1A REV=0102.
E.g. HV2.1A0102.iso.iso[.gz]
The service pack sets the version and update status to 2.1A REV=0102.
The count for the security fixes is reinitialized (set to 000).
in the file name indicates the affiliation to the HNC.
H
All tasks are performed by the administrator:
–
Clarification of requirements
–
Provision of the maintenance window
(if necessary)
–
Obtaining the security fix
–
Transferring the security fix to the system
–
Installing the security fix and, if required,
explicit activation by means of reboot
Clarification of requirements
–
Provision of the maintenance window
–
Obtaining the service pack
–
Transferring the service pack to the
system
–
Clarification of requirements
–
Provision of the maintenance window
(if necessary)
–
Obtaining the hot fix (or Customer
Support)
–
Transferring the hot fix to the system (or
Customer Support)
Customer Support
No task
–
Clarification of requirements
–
Installing the service pack
(via teleservice or on site)
–
Clarification of requirements
–
Obtaining the hot fix
–
Transferring the hot fix to the
system (via teleservice or on
site)
–
Installing the hot fix
(via teleservice or on site)
Updates
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