Quadra-Fire CASTILE-MBK-B Owner's Manual page 19

Symptoms
Convection blower fails to
start.
Exhaust blower fails to
start or does not shut off.
Large, lazy fl ame, orange
color. Black ash on glass.
Nuisance shutdowns.
Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.
05/05/2015
Possible Cause
#1 snap disc defective.
Blower not plugged in.
Blower is defective.
Control box is defective.
Blower not plugged in.
Blower is clogged with ash.
Blower is defective.
Control box is defective.
Dirty appliance.
Poor fuel quality, high ash content.
Firepot clean-out plate not completely
closed.
Excessive amount of fuel.
Low fl ame.
Sawdust buildup in hopper.
Feed motor is reversing.
Defective thermocouple.
Defective control box.
Firepot more than 1/2 full.
Thermocouple is defective or not properly
plugged in.
Defective control box.
Replace snap disc.
Check that blower is plugged into wire har-
ness.
Replace blower.
Replace control box.
Check that blower is plugged into wire har-
ness.
Clean exhaust system.
Replace blower.
Replace control box.
Clean unit, including fi repot, heat exchang-
ers and venting system. Remove stainless
steel baffl e from fi rebox to clean ash from
on top of baffl e. Clean behind rear brick
panels. Change fuel brand to premium.
Check that fi repot clean-out plate is fully
closed.
Reduce feed rate using feed rate adjustment
control rod located inside hopper.
Increase feed by opening feed rate adjust-
ment control rod located inside hopper.
Clean hopper, see page 14.
Check for good connections between feed
motor and wire harness.
Replace thermocouple.
Replace control box.
See page 16 for detailed instructions for
"High Ash Fuel Content Management"
Check connections on thermocouple or
replace if defective.
A fl ashing yellow light on the control box
indicates a problem with the thermocouple.
Replace control box.
7021-155B
CASTILE FREESTANDING
Corrective Action
19