Chapter 6: Parts Lists Parts Information; Introduction; Cooperative Support Program; Exchange Parts - HP 340 Series Service Manual

Parts Lists
6
Parts Information
Introduction
Field replaceable parts are listed in this chapter for the Model 340 Workstation SPUs.
Components, such as ICs, are not available for field repair.
Parts are available direct from:
Support Materials Operation
3625 Cincinnati Avenue
Rocklin, California 95677-1297 USA
Telephone: (916) 768-8000
Parts may be ordered through your local HP Sales and Service Office. To help get parts as soon
as possible, please write the address and telephone number of your local HP Office in the spaces
below.
Name:
Address:
City, State ZIP:
Telephone:
Cooperative Support Program
HP's Cooperative Support Program is available for customers that can provide technical
assistance, manual updates, and other helpful information for hardware support. Your local
HP Sales and Service Office can provide the information for this support service.
Exchange Parts
Exchange parts are available for some items at a reduced cost. When an exchange part is
ordered, your account will be charged for a new part. Customers have 15 days to return the
failed part to receive credit for the difference between a new and exchange part.
Please return failed exchange parts to your local HP Sales and Service Office as soon as possible.
Place theln in anti-static bags (see Parts List for part numbers) and package them securely in a
sturdy container. It's a good idea to save the containers and static-free bags you receive parts
in and use thenl to ship parts in.
Parts Lists
101