Symptom
There are
toner
smudges on
the back side
of the page
(whether or
not it has
been
duplexed).
Abnormal
areas (white,
black)
appear in a
regular pat-
tern.
Image
defects.
Solving Problems with Printing Quality
Cause
The media path is
dirty with toner.
The toner cartridge
may be defective or
damaged.
The toner cartridge
may be defective or
damaged.
The toner cartridge
may be leaking.
The toner cartridge
may be defective or
damaged.
Solution
Print several blank sheets and the
excess toner should disappear.
Remove the toner cartridge and check
for damage. If damaged, replace it.
Remove the toner cartridge and check
for damage. If damaged, replace it.
Remove the toner cartridge and check
it for damage. If it is damaged, replace
it.
Remove the toner cartridge and check
for damage. If damaged, replace it.
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