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9
9.2
Troubleshooting
Check the following chart if you have problems using the copier as a
network printer.
Checkpoint
1
Has the print job
reached the copier?
2
Does the computer
respond when a ping
test is sent to the
controller?
9-2
Possible cause
Yes
A copier error has
occurred. (No paper,
no toner, etc.)
No
The data has not
arrived at the copier.
Yes
The port number
setting is wrong.
A computer
malfunction has
occurred.
The driver has not
been installed
correctly.
No
A copier malfunction
has occurred.
The network cable has
become disconnected
or there is a problem
with the hub.
The IP address or
subnet mask setting is
wrong.
Appendix
Solution
Check the copier and
resolve any errors.
See checkpoint 2.
Correct the port
number setting.
Restart the computer.
Uninstall the driver
software, and then
reinstall it according to
the instructions.
Restart the copier.
Reconnect the cable,
and restart or replace
the hub.
Correct the IP address
and subnet mask
setting.
NC-6
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