Paper Jam Service Check - Lexmark C746n Service Manual

Step Questions / actions
Is tray 2 a high-capacity input tray (2,000-
4
sheet feeder)?
242.05—Paper Jam service check
Step Questions / actions
Has the paper been fed from an input option
1
before?
1. Bring the printer up in Diagnostics Menu
2
(turn off the printer, press and hold
buttons 3 and 6, then turn on the printer).
2. Navigate to PRINT TESTS > select a tray
below tray 2 > Single.
Did the page feed correctly?
1. Turn the printer off.
3
2. Remove the rear frame cover. See
frame cover removal" on page
3. Remove the right cover. See
cover removal" on page
4. Check the cable in connector JOPT1 for
proper connection to the system board,
cable pinch points, and any other damage
to the cable or connector.
Is the cable damaged?
Replace the HCIT top
plate. See
assembly removal" on
page 4-206.
Go to step 5.
Problem resolved.
Replace the option cable.
See
"Option cable
"Rear
removal" on page
4-47.
"Right
4-51.
Yes
Replace the entire tray 2
option.
"Top plate
Yes
Go to step 2.
Go to step 3.
Go to step 4.
4-135.
Diagnostic information
5026
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