Lexmark C746x User Manual
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C746x and C748x
User's Guide
Important:
Click
here
before using this guide.
November 2012
www.lexmark.com
Machine type(s):
5026
Model(s):
310, 330, 510, 530

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Table of Contents
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Summary of Contents for Lexmark C746x

  • Page 1 C746x and C748x User's Guide Important: Click here before using this guide. November 2012 www.lexmark.com Machine type(s): 5026 Model(s): 310, 330, 510, 530...
  • Page 2: Table Of Contents

    Installing the printer on a wireless network (Macintosh).................38 Installing the printer on an Ethernet network ....................41 Changing port settings after installing a new network Internal Solutions Port ..........44 Verifying printer setup..........................45 Using C746x....................46 Learning about the printer........................46 Selecting a location for the printer ........................46 Printer configurations ............................47 Using the four-arrow-button printer control panel..................48...
  • Page 3 Contents Loading the standard or an optional 550‑sheet tray ..................50 Loading the optional 550‑sheet special media tray..................54 Loading the 2,000‑sheet high‑capacity feeder ....................59 Loading the multipurpose feeder ........................62 Linking and unlinking trays ..........................64 Printing..............................66 Printing a document ............................66 Printing from a flash drive ..........................68 Printing confidential and other held jobs ......................70 Printing information pages ..........................71 Canceling a print job ............................72...
  • Page 4 Contents Printing a document ............................108 Printing from a flash drive ..........................111 Printing confidential and other held jobs .......................112 Printing information pages ..........................114 Canceling a print job ............................114 Managing your printer..........................115 Finding advanced networking and administrator information...............115 Checking the virtual display ..........................115 Printing a menu settings page ........................115 Printing a network setup page........................116 Checking the status of parts and supplies ......................116...
  • Page 5 Contents Paper Loading menu ............................143 Custom Types menu ............................145 Custom Names menu .............................145 Universal Setup menu.............................146 Reports menu............................146 Reports menu ..............................146 Network/Ports menu..........................147 Active NIC menu .............................147 Standard Network or Network [x] menus.......................147 Reports menu ..............................149 Network Card menu............................149 TCP/IP menu ..............................150 IPv6 menu ...............................151 Wireless menu ..............................152 AppleTalk menu ..............................152...
  • Page 6 Using recycled paper ............................188 Conserving supplies ............................188 Recycling..............................189 Recycling Lexmark products ...........................189 Recycling Lexmark packaging..........................189 Returning Lexmark cartridges for reuse or recycling..................189 Maintaining the printer................190 Ordering parts and supplies........................190 Ordering a toner cartridge..........................190 Ordering a photoconductor ..........................190 Ordering a fuser or a transfer module......................191 Ordering a waste toner bottle ........................191...
  • Page 7 Contents Change [paper source] to [custom type name] ....................215 Change [paper source] to [custom type name] load [orientation]..............216 Change [paper source] to [custom string] ......................216 Change [paper source] to [custom string] load [orientation] .................216 Change [paper source] to [paper size]......................216 Change [paper source] to [paper size] load [orientation] ................216 Change [paper source] to [paper type] [paper size] ..................217 Change [paper source] to [paper type] [paper size] load [orientation]............217...
  • Page 8 Contents 54 Network [x] software error........................224 54 Serial option [x] error..........................224 54 Standard network software error ......................224 55 Unsupported option in slot [x]........................225 56 Parallel port [x] disabled ..........................225 56 Serial port [x] disabled ..........................225 56 Standard USB port disabled ........................225 56 USB port [x] disabled ..........................225 57 Configuration change, some held jobs were not restored ................226 58 Input config error............................226...
  • Page 9 Contents Printer display is blank............................234 Tray linking does not work..........................235 Unexpected page breaks ..........................235 Solving home screen applications problems..................235 An application error has occurred ........................235 Solving option problems........................236 2,000-sheet drawer problems ........................236 Cannot detect flash memory card ........................236 Cannot detect printer hard disk........................236 Internal print server does not operate correctly ....................236 Internal Solutions Port does not operate correctly ..................237 Memory card ..............................237...
  • Page 10 Contents Embedded Web Server does not open....................256 Check the network connection........................256 Check the address entered in the Web browser ....................256 Temporarily disable Web proxy servers ......................256 Contacting customer support........................256 Notices.....................257 Product information..........................257 Edition notice............................257 Power consumption..........................262 Index......................271...
  • Page 11: Safety Information

    Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 12 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
  • Page 13: Overview

    Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
  • Page 14 • The printer software is located in the printer program folder or on the desktop, depending on your operating system. Latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
  • Page 15: Additional Printer Setup

    Firmware cards – Bar Code – IPDS – PrintCryption • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS‑232‑C Serial ISP – Parallel 1284‑B ISP – MarkNet N8250 802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
  • Page 16: Accessing The System Board

    Additional printer setup Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
  • Page 17 Additional printer setup Pull the cover to remove it. Locate the appropriate connector on the system board. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Firmware and flash memory card connectors Printer hard disk connector Internal print server connector...
  • Page 18: Installing A Memory Card

    Additional printer setup Align the keyholes with the screws. Slide the cover down, and then turn each screw clockwise to tighten. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
  • Page 19 Additional printer setup An optional memory card can be purchased separately and attached to the system board. Access the system board. For more information, see “Accessing the system board” on page 16. Note: This task requires a flathead screwdriver. Unpack the memory card. Warning—Potential Damage: Do not touch the connection points along the edge of the card.
  • Page 20: Installing A Flash Memory Or Firmware Card

    Additional printer setup Push the memory card straight into the connector until it clicks into place, and then push the latches to firmly attach the card into the connector. Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card.
  • Page 21 Additional printer setup Push the card firmly into place. Warning—Potential Damage: Be careful not to damage the connectors. Note: The entire length of the connector on the card must touch and be flush against the system board. Reattach the system board cover. Note: When the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
  • Page 22: Installing An Internal Solutions Port

    Additional printer setup Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
  • Page 23 Additional printer setup Locate the appropriate holes on the system board where the posts of the plastic tee will be aligned. Note: If an optional printer hard disk is currently installed, then remove it first. For more information, see “Removing a printer hard disk” on page 30. Remove the screws, and then remove the metal cover from the ISP opening.
  • Page 24 Additional printer setup Attach the ISP solution to the system board. Align the posts of the plastic tee to the holes on the system board. Hold the edges of the ISP and guide it to the opening on the system board cage, and then gently allow it to rest on the plastic tee.
  • Page 25 Additional printer setup Connect the ISP solution interface cable into the color‑coded receptacle on the system board. Firmly connect the ISP solution to the system board cage using the two screws. Reattach the system board cover. Note: If you have removed an optional printer hard disk while installing the Internal Solutions Port, then reinstall the printer hard disk first before reattaching the system board cover.
  • Page 26: Installing A Printer Hard Disk

    Additional printer setup Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
  • Page 27 Additional printer setup Install the printer hard disk onto the ISP: Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk to the holes in the ISP. Press down on the printer hard disk until the standoffs are in place. Warning—Potential Damage: Do not press on the center of the printer hard disk.
  • Page 28 Additional printer setup To install a printer hard disk directly on the system board: Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk to the holes in the system board. Press down on the printer hard disk until the standoffs are in place. Warning—Potential Damage: Do not press on the center of the printer hard disk.
  • Page 29 Additional printer setup Reattach the system board cover.
  • Page 30: Removing A Printer Hard Disk

    Additional printer setup Removing a printer hard disk Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board. For more information, see “Accessing the system board” on page 16. Note: This task requires a flathead screwdriver.
  • Page 31: Installing Hardware Options

    If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
  • Page 32: Installing Optional Drawers

    If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Unpack the optional drawer, and then remove all packing material.
  • Page 33: Attaching Cables

    Additional printer setup Optional 2,000‑sheet high‑capacity feeder Turn the printer back on. Attaching cables CAUTION—POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature, or USB cable, during a lightning storm. Connect the printer to the computer using a USB or Ethernet cable.
  • Page 34: Setting Up The Printer Software

    From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
  • Page 35: Networking

    Additional printer setup In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier Click or click Start, and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK.
  • Page 36: Preparing To Set Up The Printer On A Wireless Network

    Additional printer setup • The network mask • A nickname for the printer (optional) Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember. You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network.
  • Page 37: Installing The Printer On A Wireless Network (Windows)

    From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
  • Page 38: Installing The Printer On A Wireless Network (Macintosh)

    Additional printer setup In Windows 7 or earlier Click or click Start, and then click Run. In the Start Search or Run dialog, type D:\setup.exe. Press Enter or click OK. Note: D is the letter of your CD or DVD drive. Click Install, and then follow the instructions on the computer screen.
  • Page 39 Additional printer setup Locate the printer MAC address. From the printer control panel, navigate to: > Reports > > Network Setup Page > > Reports > Network Setup Page In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the printer information Access the AirPort options: In Mac OS X version 10.5 or later...
  • Page 40 From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the installer package for the printer.
  • Page 41: Installing The Printer On An Ethernet Network

    From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system Double‑click the software installer package.
  • Page 42 Additional printer setup If you are using the Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK In Windows 7 or earlier Click or click Start, and then click Run.
  • Page 43 Additional printer setup In Mac OS X version 10.5 or later From the Apple menu, navigate to either of the following: – System Preferences > Print & Scan – System Preferences > Print & Fax Click +. If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. Click the IP tab.
  • Page 44: Changing Port Settings After Installing A New Network Internal Solutions Port

    Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
  • Page 45: Verifying Printer Setup

    Additional printer setup Type the new IP address in the “Printer Name or IP Address” field. Click OK > Close. For Macintosh users Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel.
  • Page 46: Using C746X

    Using C746x Using C746x Learning about the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also.
  • Page 47: Printer Configurations

    If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. You can configure your basic printer by adding up to three 550‑sheet optional drawers and a 2,000‑sheet high‑capacity feeder.
  • Page 48: Using The Four-Arrow-Button Printer Control Panel

    Using C746x Using the four-arrow-button printer control panel WXYZ Use the Display View the printer status. Allow printer setup and operation. Select button Submit changes made in the printer settings. Arrow buttons Scroll up and down, or left and right.
  • Page 49: Loading Paper And Specialty Media

    Using C746x Use the Home button Go to the home screen. Indicator light Check the status of the printer. • Off—The printer is off. • Blinking green—The printer is warming up, processing data, or printing. • Solid green—The printer is on, but idle.
  • Page 50: Loading The Standard Or An Optional 550-Sheet Tray

    Using C746x Loading the standard or an optional 550‑sheet tray The printer has one standard 550‑sheet tray (Tray 1) and may have up to four optional 550‑sheet trays including the special media tray. For narrow paper sizes such as A6 and envelopes, use the special media tray. For more information, see “Loading the optional 550‑sheet special media tray”...
  • Page 51 Using C746x Squeeze and slide the length guide to the correct position for the paper size you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide backward to accommodate their length.
  • Page 52 Using C746x Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended printable side faceup. Notes: • When loading preprinted letterhead for one‑sided printing, place the header faceup toward the front of the tray.
  • Page 53 Using C746x From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded. Note: Paper jams may occur if the paper size and type settings selected do not match the paper loaded.
  • Page 54: Loading The Optional 550-Sheet Special Media Tray

    Using C746x Loading the optional 550‑sheet special media tray The optional 550‑sheet special media tray (Tray 2), unlike any other trays, supports narrow paper sizes such as envelopes and A6. Primary length guide Length guide lock Secondary length guide Width guide CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray...
  • Page 55 Using C746x Squeeze and slide the primary length guide toward you until it stops. Notes: • The length has a locking device. To unlock the length guide, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length has been selected.
  • Page 56 Using C746x Squeeze and slide the width guide to the correct position for the paper size you are loading. Note: Use the paper size indicators at the bottom of the tray to help position the width guide.
  • Page 57 Using C746x Squeeze and slide the secondary length guide to the correct position for the paper size you are loading. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 58 Using C746x Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage. Insert the tray. From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded.
  • Page 59: Loading The 2,000-Sheet High-Capacity Feeder

    Using C746x Loading the 2,000‑sheet high‑capacity feeder CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed. Pull the tray out. Pull up and slide the width guide to the correct position for the paper size you are loading.
  • Page 60 Using C746x Push the length guide release latch to raise the length guide. Slide the guide to the correct position for the paper size you are loading, and then lock the guide. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 61 Using C746x • Make sure paper does not exceed the maximum paper fill indicator located on the side of the tray. Warning—Potential Damage: Overloading the tray may cause paper jams and possible printer damage. Insert the tray.
  • Page 62: Loading The Multipurpose Feeder

    Using C746x Loading the multipurpose feeder The multipurpose feeder can hold approximately: • 100 sheets of 75‑g/m (20‑lb) paper • 10 envelopes • 75 transparencies Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel indicator light is blinking.
  • Page 63 Using C746x Gently pull the extension out until it is fully extended. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the printable side of transparencies. Be careful not to scratch them.
  • Page 64: Linking And Unlinking Trays

    Using C746x Load the paper or specialty media. Slide the stack into the multipurpose feeder until it comes to a stop. Notes: • Make sure paper or specialty media does not exceed the maximum paper fill indicator. • Load only one size and type of paper or specialty media at a time.
  • Page 65: Linking Trays

    Using C746x Change the paper size and type settings of the tray so that they do not match the settings of any other tray, and then click Submit. Warning—Potential Damage: The paper loaded in the tray should match the paper type name assigned in the printer.
  • Page 66: Printing

    Using C746x • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Paper Menu > Custom Name. Type a name for the paper type, and then click Submit. Select a custom type, and then verify that the correct paper type is associated with the custom name.
  • Page 67: Printing In Black And White

    Using C746x Customize the settings in the Page Setup dialog if necessary: With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. From the Print dialog and pop‑up menus adjust the settings if necessary.
  • Page 68: Printing From A Flash Drive

    Using C746x From the Printer Usage list, select Max Speed or Max Yield. Click Submit. Using the printer control panel From the printer control panel, navigate to: > Settings > Settings > Print Settings > Setup Menu From the Printer Usage list, select Max Speed or Max Yield.
  • Page 69: Supported Flash Drives And File Types

    Using C746x • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
  • Page 70: Printing Confidential And Other Held Jobs

    Using C746x Printing confidential and other held jobs Storing print jobs in the printer From the printer control panel, navigate to: > Settings > > Security > > Confidential Print > select the print job type Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered.
  • Page 71: Printing Information Pages

    Using C746x From the printer control panel, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies >...
  • Page 72: Canceling A Print Job

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.
  • Page 73: Checking The Virtual Display

    Using C746x Checking the virtual display Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 74: Saving Energy

    Using C746x Checking the status of parts and supplies from the Embedded Web Server Note: Make sure the computer and printer are connected to the same network. Open a Web browser, and then type the printer IP address in the address field.
  • Page 75: Adjusting Sleep Mode

    Using C746x Reduce printer noise. • Print jobs will process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. •...
  • Page 76: Restoring Factory Default Settings

    Using C746x Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
  • Page 77: Securing The Printer

    Using C746x Securing the printer Locking the system board To lock access to the system board, attach a security lock to the printer in the location identified in the illustration. The printer is compatible with most laptop computer security locks.
  • Page 78: Erasing Volatile Memory

    Using C746x In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises. • Degaussing—Flushes the hard disk with a magnetic field that erases stored data •...
  • Page 79: Configuring Printer Hard Disk Encryption

    Using C746x Press the up or down arrow button until Wipe Disk appears, and then select one of the following: • Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass. • Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a verification pass.
  • Page 80: Finding Printer Security Information

    In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed. For more information, visit the Lexmark security Web page and see the Embedded Web Server Administrator’s Guide.
  • Page 81: Using C748X

    Using C748x Using C748x Learning about the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also.
  • Page 82: Printer Configurations

    If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. You can configure your basic printer by adding up to three 550‑sheet optional drawers and a 2,000‑sheet high‑capacity feeder.
  • Page 83: Using The Touch-Screen Printer Control Panel

    Using C748x Using the touch‑screen printer control panel WXYZ Use the Display View the printer status. Allow printer setup and operation. Home button Return to the home screen. Keypad Enter numbers, letters, or symbols. Sleep button Enable Sleep mode. The following are the statuses based on the indicator light and the Sleep button: •...
  • Page 84: Understanding The Home Screen

    Using C748x Use the Indicator light Check the status of the printer. • Off—The printer is off. • Blinking green—The printer is warming up, processing data, or printing. • Solid green—The printer is on, but idle. • Blinking red—The printer requires operator intervention. USB port Connect a flash drive to the printer.
  • Page 85: Using The Touch-Screen Buttons

    Using C748x Touch Status/Supplies • Display a warning or error message whenever the printer requires intervention to continue processing. • Access the messages screen for more information on the message, and how to clear it. Tips View a context‑sensitive help information. This may also appear on the home screen: Touch Search Held Jobs...
  • Page 86 Using C748x Sample touch screen Touch Up arrow Scroll up. Delete folder Delete the file you selected. Left arrow Scroll to the left. Right arrow Scroll to the right. Right scroll increase Scroll to another value in increasing order. Left scroll decrease Scroll to another value in decreasing order. Down arrow Scroll down.
  • Page 87: Setting Up And Using The Home Screen Applications

    • There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com. Or, inquire at your point of purchase. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
  • Page 88: Showing Or Hiding Icons On The Home Screen

    Embedded Web Server. For more information about accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 87. For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at http://support.lexmark.com.
  • Page 89: Setting Up Forms And Favorites

    Using C748x Setting up Forms and Favorites Icon Description The application helps you simplify and streamline work processes by letting you quickly find and print frequently used online forms directly from the home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored.
  • Page 90: Exporting And Importing A Configuration

    Using C748x Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer. From your computer screen, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the network printer.
  • Page 91: Loading Paper And Specialty Media

    Using C748x Click Configure > Import. Browse to the saved configuration file that was exported from a previously configured printer, and then load or preview it. Note: If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply. Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print.
  • Page 92: Loading The Standard Or An Optional 550-Sheet Tray

    Using C748x Loading the standard or an optional 550‑sheet tray The printer has one standard 550‑sheet tray (Tray 1) and may have up to four optional 550‑sheet trays including the special media tray. For narrow paper sizes such as A6 and envelopes, use the special media tray. For more information, see “Loading the optional 550‑sheet special media tray”...
  • Page 93 Using C748x Squeeze and slide the length guide to the correct position for the paper size you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide backward to accommodate their length. •...
  • Page 94 Using C748x Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack toward the back of the tray with the recommended printable side faceup. Notes: •...
  • Page 95 Using C748x From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded.
  • Page 96: Loading The Optional 550-Sheet Special Media Tray

    Using C748x Loading the optional 550‑sheet special media tray The optional 550‑sheet special media tray (Tray 2) supports narrow paper sizes such as envelopes and A6. Primary length guide Length guide lock Secondary length guide Width guide CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
  • Page 97 Using C748x Squeeze and slide the primary length guide toward you until it stops. Notes: • The length has a locking device. To unlock the length guide, slide to the left the button on top of the length guide. To lock, slide the button to the right when a length has been selected. •...
  • Page 98 Using C748x Squeeze and slide the width guide to the correct position for the paper size you are loading. Note: Use the paper size indicators at the bottom of the tray to help position the width guide.
  • Page 99 Using C748x Squeeze and slide the secondary length guide to the correct position for the paper size you are loading. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 100 Using C748x Warning—Potential Damage: Overloading the tray can cause paper jams and possible printer damage. Insert the tray. From the printer control panel, verify the paper size and paper type setting for the tray based on the paper you loaded. Note: Return the secondary length guide to its original position when loading long papers such as legal, letter, and A4.
  • Page 101: Loading The 2,000-Sheet High-Capacity Feeder

    Using C748x Loading the 2,000‑sheet high‑capacity feeder CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper tray separately. Keep all other trays closed until needed. Pull the tray out. Pull up and slide the width guide to the correct position for the paper size you are loading. Unlock the length guide.
  • Page 102 Using C748x Push the length guide release latch to raise the length guide. Slide the guide to the correct position for the paper size you are loading, and then lock the guide. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 103 Using C748x • Make sure paper does not exceed the maximum paper fill indicator located on the side of the tray. Warning—Potential Damage: Overloading the tray may cause paper jams and possible printer damage. Insert the tray.
  • Page 104: Loading The Multipurpose Feeder

    Using C748x Loading the multipurpose feeder The multipurpose feeder can hold approximately: • 100 sheets of 75‑g/m (20‑lb) paper • 10 envelopes • 75 transparencies Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel indicator light is blinking.
  • Page 105 Using C748x Gently pull the extension out until it is fully extended. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the printable side of transparencies. Be careful not to scratch them.
  • Page 106: Linking And Unlinking Trays

    Using C748x Load the paper or specialty media. Slide the stack into the multipurpose feeder until it comes to a stop. Notes: • Make sure paper or specialty media does not exceed the maximum paper fill indicator. • Load only one size and type of paper or specialty media at a time. •...
  • Page 107 Using C748x • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Paper Menu. Change the paper size and type settings of the tray so that they do not match the settings of any other tray, and then click Submit.
  • Page 108: Printing

    Using C748x • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Paper Menu > Custom Names. Type a name for the paper type, and then click Submit. Select a custom type, and then verify that the correct paper type is associated with the custom name. Note: Plain Paper is the factory default paper type for all user‑defined custom names.
  • Page 109 Using C748x For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Adjust the settings, if necessary. Click OK > Print. For Macintosh users Customize the settings in the Page Setup dialog: With a document open, choose File > Page Setup. Choose a paper size or create a custom size to match the paper loaded.
  • Page 110: Printing From A Mobile Device

    From the Printer Usage list, select Max Speed or Max Yield. Touch Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer.
  • Page 111: Printing From A Flash Drive

    Using C748x Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
  • Page 112: Printing Confidential And Other Held Jobs

    Using C748x From the printer control panel, touch the document you want to print. Touch the arrows to specify the number of copies for printing, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
  • Page 113 Using C748x > Settings > Security > Confidential Print > select the print job type Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted.
  • Page 114: Printing Information Pages

    Using C748x For Macintosh users With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. From the print options or Copies & Pages pop‑up menu, choose Job Routing. Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN.
  • Page 115: Managing Your Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
  • Page 116: Printing A Network Setup Page

    Using C748x Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. From the home screen, navigate to: >...
  • Page 117: Reducing Printer Noise

    Using C748x Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until it is ready to print. You may notice a short delay before the first page is printed.
  • Page 118: Using Hibernate Mode

    Using C748x Adjusting Sleep mode To save energy, decrease the number of minutes the printer waits before it enters Sleep mode. Available settings range from 1–180 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: •...
  • Page 119: Restoring Factory Default Settings

    Using C748x Using the printer control panel From the home screen, navigate to: > Settings > General Settings Touch Press Sleep Button or Press and Hold Sleep Button. Touch Hibernate > Adjusting the brightness of the display To save energy, or if you are have trouble reading your display, adjust the brightness of the display. Available settings range from 20–100.
  • Page 120: Securing The Printer

    Using C748x > Settings > General Settings > Factory Defaults > Restore Now > Securing the printer Locking the system board To limit access to the system board, attach a security lock to the printer in the location identified in the illustration. The printer is compatible with most laptop computer security locks.
  • Page 121 Using C748x • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
  • Page 122 Using C748x Erasing printer hard disk memory Note: Some printer models may not have a printer hard disk installed. Configuring Disk Wiping in the printer menus lets you remove residual confidential material left by scan, print, copy, and fax jobs, by securely overwriting files that have been marked for deletion. Using the printer control panel Turn off the printer.
  • Page 123 In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed. For more information, visit the Lexmark security Web page and see the Embedded Web Server Administrator’s Guide.
  • Page 124: Paper And Specialty Media Guidelines

    The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. Using specialty media Tips on using letterhead •...
  • Page 125: Tips On Using Transparencies

    • Before loading transparencies, flex the stack to prevent sheets from sticking together. • We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at www.lexmark.com. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
  • Page 126: Tips On Using Card Stock

    Paper and specialty media guidelines When printing on labels: • Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 225°C (437°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.
  • Page 127: Unacceptable Paper

    Paper and specialty media guidelines Weight The printer trays can automatically feed paper weights up to 90 g/m (24 lb bond) grain long paper. The manual feeder can automatically feed paper weights up to 163 g/m (43 lb bond) grain long paper. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams.
  • Page 128: Selecting Paper

    Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
  • Page 129: Storing Paper

    Paper and specialty media guidelines • Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European) Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture.
  • Page 130 Paper and specialty media guidelines Paper size and Standard Optional Optional Optional Multipurpose Manual Manual Duplex dimension 550‑sheet tray 550‑sheet tray 550‑sheet 2,000‑sheet feeder paper envelope specialty media high‑capacity drawer feeder 148 x 210 mm (5.83 x 8.27 in.) 105 x 148 mm (4.13 x 5.83 in.) JIS B5 182 x 257 mm...
  • Page 131: Supported Paper Types And Weights

    Paper and specialty media guidelines Paper size and Standard Optional Optional Optional Multipurpose Manual Manual Duplex dimension 550‑sheet tray 550‑sheet tray 550‑sheet 2,000‑sheet feeder paper envelope specialty media high‑capacity drawer feeder 7 3/4 Envelope (Monarch) 98.4 x 190.5 mm (3.875 x 7.5 in.) 9 Envelope 98.4 x 226.1 mm (3.875 x 8.9 in.)
  • Page 132 Paper and specialty media guidelines Paper type Standard or Optional Optional Multipurpose Manual Paper Manual Duplex optional 550‑sheet 2,000‑sheet feeder Envelope 550‑sheet tray specialty media high‑capacity drawer feeder Paper • Plain • Bond • Colored • Letterhead • Preprinted • Light •...
  • Page 133: Understanding Printer Menus

    Understanding printer menus Understanding printer menus Menus list Supplies Menu Paper Menu Reports Settings Replace Supply Default Source Menu Settings Page General Settings Cyan Cartridge Paper Size/Type Device Statistics Flash Drive Menu Magenta Cartridge Configure MP Network Setup Page Print Settings Yellow Cartridge Substitute Size Network [x] Setup Page...
  • Page 134: Supplies Menu

    Understanding printer menus Supplies menu Replace Supply Reset the supply counter for the replacement photoconductor or for all photoconductors. • Select Yes to reset the supply counter. All Photoconductors • Select No to exit. Cyan Photoconductor Magenta Photoconductor Note: Reset the supply counter manually after replacing a photoconductor.
  • Page 135 Understanding printer menus Black Cartridge Show the status of the black toner cartridge. Early Warning Invalid Near End of Life Replace Missing Defective Unsupported Cyan Photoconductor Show the status of the cyan photoconductor. Early Warning Replace Missing Magenta Photoconductor Show the status of the magenta photoconductor. Early Warning Replace Missing...
  • Page 136: Paper Menu

    Understanding printer menus Fuser Show the status of the fuser. Early Warning Replace Missing Transfer Module Show the status of the transfer module. Early Warning Replace Missing This menu appears only in non‑touch‑screen printer models. This menu appears only in touch‑screen printer models. Paper menu Default Source menu Default Source...
  • Page 137 Understanding printer menus Tray [x] Type Specify the type of paper loaded in each tray. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
  • Page 138 Understanding printer menus MP Feeder Type Specify the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock • Custom Type [x] is the factory default setting. Transparency • From the Paper menu, Configure MP Feeder must be set to Cassette for Recycled MP Feeder Type to appear as a menu item.
  • Page 139: Configure Mp Menu

    Understanding printer menus Manual Paper Type Specify the type of paper being manually loaded. Plain Paper Note: Plain paper is the factory default setting. Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Roug/Cotton Custom Type [x]...
  • Page 140: Substitute Size Menu

    Understanding printer menus Substitute Size menu Substitute Size Substitute a specified paper size if the requested paper size is not available. Notes: Statement/A5 • All Listed is the factory default setting. All available substitutions are Letter/A4 allowed. All Listed • Off indicates that no size substitutions are allowed.
  • Page 141 Understanding printer menus Vinyl Labels Texture Specify the relative texture of the vinyl labels loaded. Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture Specify the relative texture of the bond paper loaded. Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture...
  • Page 142: Paper Weight Menu

    Understanding printer menus Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting.
  • Page 143: Paper Loading Menu

    Understanding printer menus Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Letterhead Weight Specify the relative weight of the letterhead loaded. Light Note: Normal is the factory default setting. Normal Heavy Preprinted Weight...
  • Page 144 Understanding printer menus Recycled Loading Determine and set two‑sided printing for all print jobs that specify Recycled as the paper type. Duplex Glossy Loading Determine and set two‑sided printing for all print jobs that specify Glossy as the paper type. Duplex Heavy Glossy Loading Determine and set two‑sided printing for all print jobs that specify...
  • Page 145: Custom Types Menu

    Understanding printer menus Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only if the custom paper type is supported. Notes: • Off is the factory default setting for all Paper Loading menus.
  • Page 146: Universal Setup Menu

    Understanding printer menus Universal Setup menu Units of Measure Specify the unit of measure. Inches Note: Inches is the US factory default setting. Millimeters is the Millimeters international factory default setting. Portrait Width Set the width for a portrait page orientation. 3–48 inches Notes: 76–1219 mm...
  • Page 147: Network/Ports Menu

    Understanding printer menus Network [x] Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address information. Notes: • This menu item is available when more than one network option is installed. • This menu item appears only in network printers or in printers connected to print servers.
  • Page 148 Understanding printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When Off is used, the printer does not examine incoming data. The printer uses PostScript emulation if PS SmartSwitch is set to On.
  • Page 149: Reports Menu

    Understanding printer menus Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. Auto • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup OR Display and set the printer network settings.
  • Page 150: Tcp/Ip Menu

    Understanding printer menus Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–255 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. •...
  • Page 151: Ipv6 Menu

    Understanding printer menus Enable FTP/TFTP Enable the built-in FTP server, which lets you send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting. Enable HTTP Server Enable the built-in Web server (Embedded Web Server). When enabled, you can monitor and manage the printer remotely using a Web browser.
  • Page 152: Wireless Menu

    Understanding printer menus Wireless menu Note: This menu is available only in printer models connected to a wireless network. To access the menu, navigate to any of the following: • Network/Ports > Standard Network > Standard Network Setup >Wireless • Network/Ports >...
  • Page 153: Standard Usb Menu

    Understanding printer menus Activate Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The address can be changed only from the Embedded Web Server.
  • Page 154: Parallel [X] Menu

    Understanding printer menus USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
  • Page 155 Understanding printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data.
  • Page 156: Serial [X] Menu

    Understanding printer menus Advanced Status Enable bidirectional communication through the parallel port. Notes: • On is the factory default setting. • Off disables parallel port negotiation. Protocol Specify the parallel port protocol. Standard Notes: Fastbytes • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting.
  • Page 157 Understanding printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data.
  • Page 158 Understanding printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the Auto printer hard disk. • On buffers print jobs on the printer hard disk. •...
  • Page 159: Smtp Setup Menu

    Understanding printer menus Parity Set the parity for serial input and output data frames. Even Note: None is the factory default setting. None Ignore Honor DSR Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. •...
  • Page 160: Security Menu

    Understanding printer menus Device‑Initiated E‑mail Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. None Use Device SMTP Credentials Notes: User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.
  • Page 161: Confidential Print Menu

    Understanding printer menus Confidential Print menu Max Invalid PIN Limit the number of times an invalid PIN can be entered. Notes: 2–10 • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted.
  • Page 162: Security Audit Log Menu

    Understanding printer menus Wiping Mode Specify the mode for disk wiping. Auto Note: Auto is the factory default setting. The printer determines when to initiate a Manual disk wipe. Manual Wiping Overwrite the disk space that has been used to hold data from a processed print job. This type of wiping does not erase any information related to an unprocessed print Start now job.
  • Page 163: Set Date And Time Menu

    Understanding printer menus Configure Log Specify whether and how audit logs are created. Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. Yes is the factory default setting. Enable Remote Syslog •...
  • Page 164: Settings Menu

    Understanding printer menus Settings menu General Settings menu Display Language Set the language of the text appearing on the display. English Note: Not all languages are available for all printers, and you Francais may need to install special hardware for those languages to appear.
  • Page 165 Understanding printer menus Quiet Mode Reduce the amount of noise produced by the printer. Notes: • For touch‑screen printer models, touch Quiet Mode, and then select from the options. • Off is the factory default setting. This setting supports the performance specifications of your printer and allows for optimal printing of color‑rich documents.
  • Page 166 Understanding printer menus Paper Sizes Specify the default paper measurement. Notes: Metric • US is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard. • Changing this also changes the default setting for each input source in the Paper Size/Type menu.
  • Page 167 Understanding printer menus Customize the displayed information for Waste Toner Bottle, Displayed Information Paper Jam, Load Paper, and Service Errors. Waste Toner Bottle Select from the following options: Paper Jam Display Load Paper Service Errors Message to Display Default Alternate Default [text entry] Alternate...
  • Page 168 Understanding printer menus Set the audio volume for the buttons. Audio Feedback Button Feedback Notes: • On is the factory default setting for Button Feedback. • 5 is the factory default setting for Volume. Volume 1–10 Determine whether the Bookmarks icon is displayed. Show Bookmarks Notes: •...
  • Page 169 Understanding printer menus Timeouts Specify the number of minutes of inactivity before some systems begin entering a minimum power state. Sleep Mode Disabled Notes: 1–180 • 30 minutes is the factory default setting. • A lower setting conserves more energy, but may require longer warm‑up times.
  • Page 170 Understanding printer menus Print Recovery Let the printer automatically continue printing from certain offline situations when not resolved within the specified time Auto Continue period. Disabled Note: Disabled is the factory default setting. 5–255 Print Recovery Specify whether the printer reprints jammed pages. Jam Recovery Notes: •...
  • Page 171: Flash Drive Menu

    Understanding printer menus Factory Defaults Return the printer settings to the factory default settings. Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. This keeps the user‑defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings.
  • Page 172 Understanding printer menus Duplex Binding Define binding for duplexed pages in relation to paper orientation. Long Edge Notes: Short Edge • Long Edge is the factory default setting. Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). •...
  • Page 173: Setup Menu

    Understanding printer menus Separator Sheet Source Specify the paper source for separator sheets. Tray [x] Notes: Manual Feeder • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Manual Feeder to appear as a menu setting.
  • Page 174 Understanding printer menus Printer Usage Set the printer for a faster print speed or a higher toner yield. Max Yield Note: Max Yield is the factory default setting. Max Speed Black Only Mode Set the printer to print text and graphics using only the black toner cartridge.
  • Page 175: Finishing Menu

    Understanding printer menus Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the default for all print jobs. 1 sided Notes: 2 sided • 1 sided is the factory default setting. • When two-sided printing is selected and the media is not the same on both sides, the media must be loaded in the trays in a different orientation.
  • Page 176: Quality Menu

    Understanding printer menus Paper Saver Specify that multiple‑page images be printed on one side of a paper. Notes: 2‑Up • Off is the factory default setting. 3‑Up • The number selected is the number of page images that prints per side. 4‑Up 6‑Up 9‑Up...
  • Page 177 Understanding printer menus Toner Darkness Lighten or darken the printed output. 1–5 Notes: • 4 is the factory default setting. • Selecting a smaller number can help conserve toner. • If Print Mode is set to Black Only, then a setting of 5 increases toner density and darkness to all print jobs.
  • Page 178 Understanding printer menus Color Balance Adjust color in printed output by increasing or decreasing the amount of toner used for each color. Cyan ‑5 to 5 Note: 0 is the factory default setting. Magenta ‑5 to 5 Yellow ‑5 to 5 Black ‑5 to 5 Reset Defaults...
  • Page 179: Job Accounting Menu

    Understanding printer menus Manual Color Customize the CMYK color conversions. CMYK Image Notes: US CMYK • US CMYK is the US factory default setting. US CMYK applies a color conversion Euro CMYK table that tries to produce output that matches SWOP color output. Vivid CMYK •...
  • Page 180 Understanding printer menus Log Action at End of Frequency Determine and set how the printer responds when the frequency threshold expires. None Note: None is the factory default setting. E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post &...
  • Page 181: Utilities Menu

    Understanding printer menus Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk. Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
  • Page 182: Xps Menu

    Understanding printer menus XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Scale to Fit Scale page content to fit the selected paper size. Note: No is the factory default setting.
  • Page 183: Pcl Emul Menu

    Understanding printer menus PCL Emul menu Font Source Specify the set of fonts used in the Font Name menu. Resident Notes: Disk • Resident is the factory default setting. It shows the factory default set of Download fonts downloaded in the RAM. Flash •...
  • Page 184 Understanding printer menus PCL Emulation Settings Specify the number of lines that print on each page. Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
  • Page 185: Html Menu

    Understanding printer menus Tray Renumber Display the factory default setting assigned to each tray, drawer, or feeder. View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2...
  • Page 186: Image Menu

    Understanding printer menus Font Size Set the default font size for HTML documents. 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scale the default font for HTML documents. 1–400% Notes: •...
  • Page 187: Help Menu

    The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Description...
  • Page 188: Saving Money And The Environment

    Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
  • Page 189: Recycling

    The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
  • Page 190: Maintaining The Printer

    To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.
  • Page 191: Ordering A Fuser Or A Transfer Module

    C734X77G Using genuine Lexmark parts and supplies Lexmark printers, parts, and supplies are designed to perform together for superior print quality. We recommend that you use only genuine Lexmark parts and supplies to help extend the life of your product.
  • Page 192: Storing Supplies

    Maintaining the printer Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
  • Page 193 Maintaining the printer Unpack the replacement toner cartridge, and then shake it front‑to‑back and side‑to‑side to redistribute the toner. Remove the red packing strip from the new cartridge. Insert the new cartridge into the printer. Note: Make sure the cartridge is fully pushed in. Close the front door.
  • Page 194: Replacing The Waste Toner Bottle

    Maintaining the printer Replacing the waste toner bottle Locate the waste toner bottle release button on the left side of the printer. Press the release button to the left, and then pull the waste toner bottle out to remove it from the printer. Unpack the replacement waste toner bottle.
  • Page 195: Replacing A Photoconductor

    Maintaining the printer Place the bag into the shipping box used for the replacement part. Peel the recycling label off and place it on the shipping box. Insert the new waste toner bottle into the printer. Replacing a photoconductor Notes: •...
  • Page 196 Maintaining the printer Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. Pull the specified photoconductor up, and then slide it to the right to remove it from the printer. Unpack the replacement photoconductor. Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum.
  • Page 197 Maintaining the printer Align and insert the left end of the photoconductor, and then press the right end into place. Remove the red packing strip from the top of the photoconductor. Close the front door.
  • Page 198: Resetting The Maintenance Counter

    Maintaining the printer Resetting the maintenance counter Reset the maintenance counter after installing a new photoconductor. When a “replace” or “low” message appears Follow this procedure when a photoconductor is replaced and 84 Replace [color] photoconductor, 84 [Color] photoconductor nearly low, or 84 [Color] photoconductor low appears: From the printer control panel, navigate to: >...
  • Page 199: Cleaning The The Printer Parts

    Maintaining the printer Cleaning the the printer parts Cleaning the interior of the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
  • Page 200 Maintaining the printer Remove all four toner cartridges. Do not remove the photoconductor units for this procedure. Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage the photoconductor. Locate the four printhead lenses. Clean the lenses using compressed air.
  • Page 201: Moving The Printer

    Maintaining the printer Close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
  • Page 202: Clearing Jams

    Clearing jams Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the steps outlined in this section. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
  • Page 203: Understanding Jam Numbers And Locations

    Clearing jams • Make sure all paper sizes and types are set correctly in the printer control panel menus. • Store paper per manufacturer recommendations. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the printer display. Open doors and covers, and remove trays to access jam locations.
  • Page 204: Paper Jams

    Clearing jams 200–201 paper jams Paper jam in the toner cartridge area Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Page 205 Clearing jams Paper jam under the photoconductor units Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Page 206 Clearing jams Paper jam in the fuser area Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Page 207 Clearing jams Using the handholds on each side, lift and pull the fuser out of the printer. Place the fuser on a flat surface with the blue thumb screws facing you. Pull and then rotate the green rectangular knob clockwise to unlock the top paper guide. Press the green arrow tab to the left, and then lift the top paper guide.
  • Page 208 Clearing jams Close the top paper guide. Make sure both sides of the paper guide are firmly seated. Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide. Reinstall the fuser unit: Align the fuser unit using the handholds on each side, and then insert it back into the printer. Turn the screws clockwise to fasten the fuser securely.
  • Page 209: Paper Jams

    Clearing jams Close the printer top access cover, and then close the front door. Depending on your printer model, touch Continue, jam cleared or press 202–203 paper jams If the jammed paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.
  • Page 210 Clearing jams If the jammed paper is not visible, then remove the fuser unit: Warning—Potential Damage: Do not touch the roller at the center of the fuser unit. Doing so may damage the fuser. Turn the screws on the fuser counterclockwise to loosen them. Using the handholds on each side, lift and pull the fuser out of the printer.
  • Page 211 Clearing jams Pull and then rotate the green rectangular knob clockwise to unlock the top paper guide. Press the green arrow tab to the left, and then lift the top paper guide. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
  • Page 212 Clearing jams Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide. Reinstall the fuser unit: Align the fuser unit using the handholds on each side, and then insert it back into the printer. Turn the screws clockwise to fasten the fuser securely.
  • Page 213: 24X Paper Jam

    Clearing jams 24x paper jam Paper jam in Tray 1 Open Tray 1. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close Tray 1. Depending on your printer model, touch Continue, jam cleared or press...
  • Page 214: Paper Jam

    Clearing jams Paper jam in one of the optional trays Open the specified tray. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the tray. Depending on your printer model, touch Continue, jam cleared or press 250 paper jam Press the paper release lever, and then remove any jammed pages from the multipurpose feeder.
  • Page 215: Troubleshooting

    Troubleshooting Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
  • Page 216: Change [Paper Source] To [Custom Type Name] Load [Orientation]

    Troubleshooting Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper.
  • Page 217: Change [Paper Source] To [Paper Type] [Paper Size]

    Troubleshooting Change [paper source] to [paper type] [paper size] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm.
  • Page 218: Error Reading Usb Drive. Remove Usb

    Troubleshooting Error reading USB drive. Remove USB. An unsupported flash drive is inserted. Remove the flash drive, and then install a supported one. Insert Tray [x] Insert the specified tray into the printer. Install Tray [x] Try one or more of the following: •...
  • Page 219: Load [Paper Source] With [Paper Size]

    Troubleshooting Load [paper source] with [paper size] Try one or more of the following: • Load the specified tray or feeder with the correct paper size. • To use the paper tray or feeder with the correct paper size, select Paper loaded, continue on the printer control panel.
  • Page 220: Load Manual Feeder With [Paper Size]

    Troubleshooting Load manual feeder with [paper size] Try one or more of the following: • Load the feeder with the correct paper size. • Depending on your printer model, touch Continue or press to clear the message and continue printing. Note: If no paper is loaded in the feeder when Continue or is selected, then the printer manually overrides the request, and then prints from an automatically selected tray.
  • Page 221: Restore Held Jobs

    Troubleshooting Restore held jobs? Try one or more of the following: • Select Restore on the printer control panel to restore all held jobs stored in the printer hard disk. For non‑touch‑screen printer models, press to confirm. • Select Do not restore if you do not want any print jobs to be restored. For non‑touch‑screen printer models, press to confirm.
  • Page 222: Incorrect Paper Size, Open [Paper Source]

    Troubleshooting 34 Incorrect paper size, open [paper source] Try one or more of the following: • Load the correct paper size in the tray. • Select Continue to clear the message and print the job using a different paper tray. For non‑touch‑screen printer models, press to confirm.
  • Page 223: Insufficient Memory To Collate Job

    Troubleshooting 37 Insufficient memory to collate job Try one or more of the following: • Select Continue to print the portion of the job already stored and begin collating the rest of the print job. For non‑touch‑screen printer models, press to confirm.
  • Page 224: Not Enough Free Space In Flash Memory For Resources

    Troubleshooting 52 Not enough free space in flash memory for resources Try one or more of the following: • Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press confirm. Downloaded fonts and macros not previously stored in flash memory are deleted. •...
  • Page 225: Unsupported Option In Slot [X]

    Troubleshooting 55 Unsupported option in slot [x] Turn the printer off. Unplug the power cord from the wall outlet. Remove the unsupported option card from the printer system board, and then replace it with a supported card. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on.
  • Page 226: Configuration Change, Some Held Jobs Were Not Restored

    Troubleshooting 57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input options needed for the print job were removed. •...
  • Page 227: Too Many Trays Attached

    Troubleshooting 58 Too many trays attached Turn the printer off. Unplug the power cord from the wall outlet. Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. Remove the additional trays. Connect the power cord to a properly grounded outlet.
  • Page 228: Fuser Life Warning

    Troubleshooting 80.xx Fuser life warning • Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part. • Select Continue to clear the message and continue printing. For non‑touch‑screen printers, press to confirm.
  • Page 229: Transfer Module Life Warning

    Troubleshooting 83.xx Transfer module life warning • Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press confirm. • Order a replacement transfer module immediately. When print quality is reduced, install the new transfer module, following the instruction sheet that came with the replacement part. 83.xx Transfer module missing Reinsert the transfer module into the printer.
  • Page 230: Replace [Color] Photoconductor

    Troubleshooting Notes: • All four photoconductors should be replaced at the same time. • Make sure to reset the maintenance counter after replacing the photoconductors for optimum print quality. Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press confirm.
  • Page 231: Color] Cartridge Critically Low

    Troubleshooting 88.xx [Color] cartridge critically low The specified toner cartridge is critically low. For instructions on replacing a toner cartridge, select More Information on the printer control panel. Select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press confirm.
  • Page 232: Incorrect Characters Print

    Troubleshooting Incorrect characters print • Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. •...
  • Page 233: Print Jobs Do Not Print

    Contact your system support person to make sure the network is functioning correctly. The printer software is available on the Lexmark Web site at http://support.lexmark.com. USB,...
  • Page 234: Print Job Takes Longer Than Expected

    Troubleshooting Print job takes longer than expected Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
  • Page 235: Tray Linking Does Not Work

    Troubleshooting Tray linking does not work These are possible solutions. Try one or more of the following: OAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. •...
  • Page 236: Solving Option Problems

    Troubleshooting ONTACT CUSTOMER SUPPORT If you still cannot isolate the problem, then contact customer support. Solving option problems 2,000-sheet drawer problems HECK THE DRAWER CONNECTION Make sure the 2,000‑sheet drawer is properly connected to the printer. OAD PAPER If the tray is empty, then load paper in the tray or feeder. LEAR ANY JAMS Open the tray or feeder, and then remove any jammed paper.
  • Page 237: Internal Solutions Port Does Not Operate Correctly

    Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com to view the option instruction sheet.
  • Page 238: Paper Tray Problems

    If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. USB/parallel interface card does not operate correctly...
  • Page 239: Paper Jam Message Remains After Jam Is Cleared

    Troubleshooting AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the paper does not exceed the maximum paper fill indicator located in the tray or feeder. AKE SURE THE ENTIRE PAPER STACK IS SITTING FLAT IN THE TRAY Before loading the paper, do the following: •...
  • Page 240: Solving Print Quality Problems

    Troubleshooting Solving print quality problems If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires adjustment or replacement. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.
  • Page 241: Gray Background On Prints

    Troubleshooting Gray background on prints ABCDE ABCDE ABCDE Try one or more of the following: HECK THE BACKGROUND DARKNESS OR REMOVAL SETTING • Adjust the darkness to a lighter setting. • Increase the background removal setting. AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge.
  • Page 242: Light Colored Line, White Line, Or Incorrectly Colored Line Appears On Prints

    Troubleshooting Light colored line, white line, or incorrectly colored line appears on prints ABCDE ABCDE ABCDE ABCDE ABCDE Try one or more of the following: AKE SURE THERE IS NO DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. For more information, see the instruction sheet that came with the replacement part.
  • Page 243: Print Irregularities

    Troubleshooting Print irregularities Try one or more of the following: OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings.
  • Page 244: Print Is Too Dark

    Troubleshooting Print is too dark Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS • From the Quality menu on the printer control panel, select a lower value for these settings. • For Windows users, change these settings from Print Properties. •...
  • Page 245: Print Is Too Light

    Troubleshooting Print is too light Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be too low.
  • Page 246: Printer Is Printing Blank Pages

    Troubleshooting ONTACT CUSTOMER SUPPORT If the problem continues, then the printer may need to be serviced. Printer is printing blank pages Try one or more of the following: AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT OR TONER CARTRIDGE Remove the cartridge and make sure the packing material is properly removed.
  • Page 247: Repeating Defects Appear On Prints

    Troubleshooting Repeating defects appear on prints Try one or more of the following: EPLACE THE PRINT OR TONER CARTRIDGE Replace the cartridge of the color with the repeating defect, if the defects occur in the following instances: • Every 33 mm (1.30 in.) of the page •...
  • Page 248: Shadow Images Appear On Prints

    Troubleshooting Shadow images appear on prints HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray: From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings. Before sending the job to print, specify the correct paper type setting: •...
  • Page 249: Solid Color Or Black Pages Appear On Prints

    Troubleshooting Solid color or black pages appear on prints AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need to be replaced. AKE SURE THE PRINT OR TONER CARTRIDGES ARE INSTALLED CORRECTLY ARE NOT DEFECTIVE AND NOT LOW ON TONER...
  • Page 250: Streaked Vertical Lines Appear On Prints

    Troubleshooting AKE SURE THERE IS NO WORN DEFECTIVE OR EMPTY PRINT OR TONER CARTRIDGE Replace the worn, defective, or empty cartridge. Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Try one or more of the following: ELECT ANOTHER TRAY OR FEEDER •...
  • Page 251: Toner Rubs Off

    Troubleshooting AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. AKE SURE THE PRINTER HAS BEEN RECALIBRATED RECENTLY Select Color Adjust in the Quality menu. ‑ AKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF WHITE BACKGROUND Check the application settings.
  • Page 252: Toner Specks

    Troubleshooting Toner specks Try one or more of the following: AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. AKE SURE THERE IS NO TONER IN THE PAPER PATH ONTACT CUSTOMER SUPPORT If the problem continues, then the printer may need to be serviced.
  • Page 253: Uneven Print Density

    Troubleshooting Uneven print density AKE SURE THERE IS NO DEFECTIVE OR WORN PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. Solving color quality problems FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature.
  • Page 254 Troubleshooting The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color.
  • Page 255 Troubleshooting Object type Color conversion tables CMYK Image • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. CMYK Text • Euro CMYK—Applies color correction to approximated EuroScale color CMYK Graphics output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting.
  • Page 256: Embedded Web Server Does Not Open

    You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.
  • Page 257: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 258 Notices Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 259: Modular Component Notice

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 260: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
  • Page 261: Energy Star

    ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
  • Page 262: Power Consumption

    The product is plugged into an electrical outlet, but the power switch is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
  • Page 263: Hibernate Mode

    Notices Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 240 minutes.
  • Page 264: Regulatory Notices For Wireless Products

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 265: Notice To Users In The European Union

    Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 266 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 267 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
  • Page 268 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
  • Page 269: Limitation Of Liability

    ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
  • Page 270 Notices The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.
  • Page 271: Index

    Index Index 56 Serial port [x] disabled 225 Active NIC menu 147 Numerics 56 Standard USB port disabled 225 adjusting brightness 2,000‑sheet drawer 56 USB port [x] disabled 225 Embedded Web Server 119 installing 32 57 Configuration change, some held printer control panel 119 2,000‑sheet high‑capacity feeder jobs were not restored 226...
  • Page 272 Index Change [paper source] to [paper changing paper type 108 display brightness, adjusting 119 size] 216 Custom Type [x] name Eco‑Mode 74, 116 Change [paper source] to [paper configuring 66 Hibernate Mode 76, 118 size] load [orientation] 216 creating 65 Quiet Mode 74, 117 Change [paper source] to [paper Custom Types menu 145...
  • Page 273 Index Forms and Favorites installing printer on a wireless Load [paper source] with [paper setting up 89 network type] [paper size] 219 four‑arrow‑button printer control using Macintosh 38 Load manual feeder with [custom panel 48 installing printer software string] 219 fuser adding options 34 Load manual feeder with [custom...
  • Page 274 Embedded photoconductors 190 menu 160 Web Server 74, 116 toner cartridges 190 mobile device using genuine Lexmark 191 transfer module 191 printing from 68, 110 parts and supplies, status of waste toner bottle 191 moving the printer 46, 81, 201...
  • Page 275 Index photoconductor maintenance job prints from wrong tray 232 37 Insufficient memory for Flash counter job prints on wrong paper 232 Memory Defragment resetting 198 jobs do not print 233 operation 222 photoconductors Large jobs do not collate 232 37 Insufficient memory to collate ordering 190 multiple‑language PDF files do not job 223...
  • Page 276 128, 188 Change [paper source] to [paper USB/parallel interface card 238 recycling 261 type] [paper size] load printer problems, solving basic 215 Lexmark packaging 189 [orientation] 217 printer setup Lexmark products 189 Close front door 217 verifying 45 toner cartridges 189...
  • Page 277 188 using 125 printer 46, 81 storing 192 Tray [x] paper size Serial [x] menu 156 using genuine Lexmark 191 unsupported 221 Set Date and Time menu 163 using recycled paper 188 trays setting Supplies menu 134...
  • Page 278 Index job prints from wrong tray 232 wireless network job prints on wrong paper 232 configuration information 36 understanding the home screen 84 jobs do not print 233 installation, using Macintosh 38 Universal Paper Size Large jobs do not collate 232 installation, using Windows 37 setting 91 multiple‑language PDF files do not...

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