Chapter 4. Troubleshooting; Chapter 5. Native Resolution - AKG KOT-0190US-SA4B User Manual

AKG Technology, Inc. (http://www.akgtech.com)
Tele:(909)967-5572; Fax: (909) 580-8228; Email: engineer@akgtech.com
Mailing Address: 1225 Benito Avenue, #M, Alhambra, CA 91803, U. S. A.
. TROUBLESHOOTING
Chapter 4
4 .
If you are experiencing trouble with your touch monitor, refer to the following table. If the
problem persists, please contact your local dealer or our service center.
Solutions to Common Problems
Problem
The monitor does not respond
after you turn on the system
Characters on the screen are dim
The screen is blank
Screen flashes when initialized
"Out of Range" display
Touch doesn't work
. NATIVE RESOLUTION
Chapter 5
5 .
The native resolution of a monitor is the resolution level at which the LCD panel is
designed to perform best. For the LCD touch monitor, the native resolution is 1280 x 1024 for
the 19 inch size. In almost all cases, screen images look best when viewed at their native
resolution. You can lower the resolution setting of a monitor but not increase it.
Input Video
640 x 480 (VGA)
800 x 600 (SVGA)
1024 x 768 (XGA)
1280 x 1024(SXGA)
The native resolution of an LCD is the actual number of pixels horizontally in the LCD by
the number of pixels vertically in the LCD. LCD resolution is usually represented by the
following symbols:
VGA 640 x 480
SVGA 800 x 600
XGA 1024 x 768
SXGA 1280 x 1024
UXGA 1600 x 1200
8 - 11
1) Check that the monitor's Power Switch is on.
2) Turn off the power and check the monitor's power
cord and signal cable for proper connection.
Refer to the About Touch monitor Adjustments section
to adjust the brightness.
1) During operation, the monitor screen may
automatically turn off as a result of the Power Saving
feature. Press any key to see if the screen reappears.
2) Refer to the About Touch monitor Adjustments
section to adjust the brightness.
Turn the monitor off then turn it on again.
Check to see if the resolution of your computer is higher
than that of the LCD display. Reconfigure the resolution
of your computer to make it is less than or equal to 1024
×768. See Appendix A for more information on
resolution.
Make sure the touch cable is securely attached at both
ends.
19" LCD
Transforms input format to 1280 x 1024
Transforms input format to 1280 x 1024
Transforms input format to 1280 x 1024
Displays in Native Resolution
LCD Open frame SAW Touch Monitor
Suggestion(s)