Single Slot Usb Cradle - Symbol MC50 Integrator Manual

10-6 MC50 Integrator Guide

Single Slot USB Cradle

Symptom
LEDs do not light when mobile
computer or spare battery is
inserted.
Mobile computer battery is not
charging.
Spare battery is not charging.
During data communication, no
data was transmitted, or
transmitted data was
incomplete.
Table 10-3. Troubleshooting the Single Slot USB Cradle
Possible Cause
Cradle is not receiving power.
Mobile computer is not seated firmly
in the cradle.
Spare battery is not seated firmly in
the cradle.
Mobile computer was removed from
cradle or cradle was unplugged from
AC power too soon.
Battery is faulty.
The mobile computer is not fully
seated in the cradle.
Battery not fully seated in charging
slot.
Battery inserted incorrectly.
Battery is faulty.
Mobile computer removed from
cradle during communication.
Incorrect cable configuration.
Communication software improperly
configured.
Ensure the power cable is connected securely to both the cradle and to AC power.
Remove and re-insert the mobile computer into the cradle, ensuring it is firmly seated.
Remove and re-insert the spare battery into the charging slot, ensuring it is firmly seated.
Ensure cradle is receiving power. Ensure mobile computer is seated correctly. Confirm
main battery is charging under Start - Settings - System - Power. If a mobile computer
battery is fully depleted, it can take two to four hours to fully recharge it.
Verify that other batteries charge properly. If so, replace the faulty battery.
Remove and re-insert the mobile computer into the cradle, ensuring it is firmly seated.
Remove and re-insert the spare battery into the cradle, ensuring it is firmly seated.
Re-insert the battery so the charging contacts on the battery align with the contacts on
the cradle.
Verify that other batteries charge properly. If so, replace the faulty battery.
Replace mobile computer in cradle and retransmit.
See the system administrator.
Perform setup as described in Chapter 3,
Action
ActiveSync.