Step
4
Perform a print test.
Does the error still occur?
980.03 Exit interface card assembly communication failure
Step
1
Check the exit interface card assembly for proper
connection.
2
Check the connection between the exit interface card
assembly P430 and the LVPS assembly P526.
Are the cards connected properly?
3
Perform a print test.
Does the error continue?
4
Perform a print test
Does the error continue?
Media size mismatch in width
Step
1
Check the media.
Pull out the tray to visually check it.
Is media properly loaded in the tray?
2
Check the media.
Pull out the tray to visually check it.
Are the front media tray guide assembly, rear media tray
guide, and media tray end guide of tray 1 or tray 2 set
correctly?
Check
Check
Check
Yes
Printer engine
Problem solved.
card
assembly"Printer
engine card
assembly
removal" on
page
4-120.
Yes
Go to step 2.
Replace the
connection.
Go to step 3.
Replace the
connection.
Replace the exit
Problem solved.
interface card
assembly.
Go to
"Exit
interface card
assembly
removal" on
page 4-119
Replace the
Problem solved
printer engine cord
assembly
Go to
"Printer
engine card
assembly
removal" on
page
4-120.
Yes
Go to step 2.
Load media
properly.
Go to step 3.
Set the guides
properly.
Diagnostic information
4024-XXX
No
No
No
2-63