Ricoh MP 2554 series User Manual page 238

10. Troubleshooting
Message
"Cannot detect the paper
size of the original. Specify
the scanning size."
"Cannot specify any more
scanning area."
"Clear Misfeed(s) in ADF."
"Error has occurred in the
scanner driver."
236
Cause
The set original was
misaligned.
The maximum number of
registrable scan modes has
been exceeded.
A paper misfeed has
occurred inside the ADF.
An error has occurred in the
driver.
Solution
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the exposure
glass cover or the ADF triggers
the automatic original size
detection process. Lift the
exposure glass cover or the ADF
30 degrees or more.
The maximum number of scanning
areas that can be stored is 100. Delete
unneeded scanning areas.
• Remove the jammed originals,
and then insert them again. For
details about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• When a misfeed occurs, replace
the jammed originals.
• Check whether the originals are
suitable to be scanned by the
machine.
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is
recognized correctly by
Windows.
• Check whether the client
computer can use the TCP/IP
protocol.