Symbol DS 3478 Product Reference Manual page 51

Problem
The digital scanner decodes the bar code, but
does not transmit the data to the host.
The digital scanner emits five long low beeps
after decoding a bar code.
The host displays scanned data incorrectly.
The digital scanner emits short high-short high-
short high-long low beep sequence when it is not
in use.
The digital scanner emits long low-long high
beep sequence during programming.
The digital scanner emits short low-short high-
short low-short high beep sequence during
programming.
The digital scanner emits low-high-low beeps.
The digital scanner emits one short high beep
when it is not in use.
The digital scanner emits short low-short
medium-short high beep sequence.
The battery does not charge.
The battery door falls off.
If problems still occur, contact the distributor or call the local
telephone numbers.
Table 3-1. Troubleshooting (Continued)
Possible Causes
The digital scanner is not paired to the
host-connected interface.
The cradle is not programmed for the
correct host interface.
The interface cable is loose.
The cradle lost connection to the host. See
A conversion error or format error
occurred.
The cradle's host communication
parameters do not match the host's
parameters.
RS-232 receive error.
Input error or Cancel bar code was
scanned.
Out of ADF parameter storage space.
Out of Synapse parameter storage
space.
Clearing Code 39 buffer.
In RS-232 mode, a <BEL> character is
received.
The digital scanner is powering up.
The cradle is outside the charging
temperature range.
The digital scanner was dropped.
Maintenance and Technical Specifications 3-5
Possible Solutions
Pair the digital scanner to the cradle (using the PAIR bar code on the
cradle).
Check digital scanner host parameters or edit options.
Secure all cable connections.
Reestablishing a Lost Connection to Host on page
Properly configure the digital scanner's conversion parameters.
Select the correct host.
For RS-232, ensure the cradle's communication parameters match
the host's settings.
For a Keyboard Wedge configuration, program the system for the
correct keyboard type, and turn off the CAPS LOCK key.
Properly program editing options (e.g., UPC-E to UPC-A conversion).
Normal during host reset. Otherwise, ensure the digital scanner's RS-
232 parity setting matches the host setting.
Scan the correct numeric bar codes within range for the parameter
programmed.
Erase all rules and re-program with shorter rules.
Scan Set Synapse Defaults bar code from the appropriate Synapse
Interface Guide for cables no longer in use and re-program the digital
scanner for the current host interface.
Normal when scanning the Code 39 Buffering Clear Buffer bar code
or upon attempt to transmit an empty Code 39 buffer.
Normal when Beep on <BEL> is enabled and the digital scanner is
in RS-232 mode.
Normal when the battery is inserted.
Charge within the recommended temperature of 32° to 104° F
(0° to 40° C) nominal, 41° to 95° F (5° to 35° C) ideal.
Snap the battery door back in to reinstall.
Symbol Support Center. See page xvii
1-8.
for the